Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.6
744 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
Contact Dealership
View Awards

W226S1700 WI-164

Waukesha, WI

53186

Directions

By Type

Showing 744 reviews

June 04, 2026

The salesmen mislead me about the vehicles features. The dealer didn't disclose 3 open recalls. The vehicle had a bad telemetrics module which took me several months to discover. The dealer wouldn't sta More

by rschulz29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
June 01, 2026

They work with you and they move pretty fast getting you in and out as long as you have everything you need ! More

by Tevins926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadeyn Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
PEARL CHUA
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREGORY WITKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUDY ONOFRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTOINE EASON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Russ Darrow Mitsubishi responded

What a pleasure to learn our team provided a smooth, speedy process for your Hyundai. We’re glad everything came together quickly once you had what you needed. Thanks for choosing us for your purchase. Rob Karas rob.karas@russdarrow.com

May 28, 2026

This was the easiest experience I’ve had while purchasing a vehicle! Would def recommend! More

by Krystel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
May 29, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear that purchasing your used BMW M235 Gran Coupe was so straightforward. Thank you for the recommendation. Enjoy every moment behind the wheel. Rob Karas rob.karas@russdarrow.com

May 26, 2026

Very good and friendly customer service. I brought my car in to get the sunroof to close and ended up getting brakes and rotors on back, oil pressure sensor and a recall item done. I would r More

by Redbugs@2
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
Report | Print
May 27, 2026 -

Russ Darrow Mitsubishi responded

We’re pleased our team got your Mitsubishi Outlander’s sunroof closing properly while taking care of the brakes and rotors, oil pressure sensor and recall item. Your recommendation means a lot and we look forward to helping you again. Rob Karas rob.karas@russdarrow.com

May 25, 2026

This was the single best tire rotation and oil change i have ever recieved in my life More

by MIKE.ZEMANOVIC0
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
Report | Print
May 25, 2026 -

Russ Darrow Mitsubishi responded

We’re delighted to hear your Mitsubishi Outlander received its best tire rotation and oil change here. David will be thrilled by your praise and we look forward to keeping your Outlander running smoothly. Rob Karas rob.karas@russdarrow.com

May 19, 2026

They are very efficient and solved a problem I had for over 2 months and couldn't get fixed elsewhere. Best recommendation I ever got was to come here. More

by Eunice123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2026 -

Russ Darrow Mitsubishi responded

It’s great to know that Joakim and our service team could resolve the issue with your Mitsubishi Eclipse Cross after two months of trying elsewhere. We appreciate you sharing your recommendation and choosing us for that repair. We look forward to welcoming you back. Rob Karas rob.karas@russdarrow.com

May 19, 2026

Friendly and efficient. Told me what they were planning to do, and did it on a timely manner. More

by retirele
Recommend Dealer
Yes
Employees Worked With
Joakim
Report | Print
May 19, 2026 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your experience. We’re glad the team outlined the plan clearly and completed the work on your Mitsubishi promptly. It’s wonderful to hear you found our service both friendly and efficient. Rob Karas rob.karas@russdarrow.com

May 17, 2026

It was very easy to set up the oil change appointment, called on Thursday 5/14/26 to come in on Friday 5/15/26. David was very informative on what services he would recommend based on the current mileage More

by scottjensen2011
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
Report | Print
May 17, 2026 -

Russ Darrow Mitsubishi responded

So glad scheduling your oil change was effortless. David is committed to explaining maintenance recommendations for your Mitsubishi Outlander and flagging the rear right shock warranty timeline. Thank you for sharing your feedback, and we look forward to supporting your vehicle’s care. Rob Karas rob.karas@russdarrow.com

May 16, 2026

Reasonable time frame for what I had to get done. The few people I encountered were really nice and helpful. Thanks again More

by Justice bowers
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Oliveira
Report | Print
May 16, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your review. We’re pleased service on your Mitsubishi was completed within a reasonable time and that Grant and our team were helpful. Feel free to reach out if you need anything else. Rob Karas rob.karas@russdarrow.com

May 12, 2026

Joakim is always very friendly and helpful. He always clearly explains everything. Service at Russ Darrow Mitsubishi is always great. More

by thinlizzy125
Recommend Dealer
Yes
Employees Worked With
Joakim
Report | Print
May 13, 2026 -

Russ Darrow Mitsubishi responded

Your five-star rating means a lot to us. We’re glad our team made everything easy to understand and helpful. It was our pleasure to service your Chevrolet Equinox and we look forward to your next visit. Rob Karas rob.karas@russdarrow.com

1
2
...
75