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Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.6
735 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 735 reviews

May 12, 2026

Joakim is always very friendly and helpful. He always clearly explains everything. Service at Russ Darrow Mitsubishi is always great. More

by thinlizzy125
Recommend Dealer
Yes
Employees Worked With
Joakim
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May 13, 2026 -

Russ Darrow Mitsubishi responded

Your five-star rating means a lot to us. We’re glad our team made everything easy to understand and helpful. It was our pleasure to service your Chevrolet Equinox and we look forward to your next visit. Rob Karas rob.karas@russdarrow.com

May 08, 2026

Great staff! Our salesperson, Josh was pleasant and present but not pushy and happy to answer any all questions we had. Purchased 2 vehicles, 1 used and 1 new at More

by teameffexor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Rob Karas rob.karas@russdarrow.com

May 07, 2026

They were very helpful in getting my wife into the car she wanted I would shop there again More

by Curttucholka
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Karas
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May 08, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your feedback. We’re glad our team helped your wife find the used Ford Explorer she wanted. We look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

May 07, 2026

Very good service Friendly people took care of my purchase over phone and we drove 3 hr to pick up More

by GTFRANCIS8
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Dickerson
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May 07, 2026 -

Russ Darrow Mitsubishi responded

We’re pleased to know the phone process was smooth and that your three-hour trip paid off. Thank you for choosing Mitsubishi. Jesse is glad to have assisted you remotely and hopes you enjoy your new vehicle. Rob Karas rob.karas@russdarrow.com

May 05, 2026

Excellent service to me and my Family. This the 4th car purchased from Jesse Dickerson - trusted salesman. More

by jascocos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Russ Darrow Mitsubishi responded

We appreciate the opportunity to handle your Mitsubishi Outlander service and to be entrusted with four family vehicles. It’s great to hear your family received excellent support. We look forward to assisting you again soon. Rob Karas rob.karas@russdarrow.com

May 02, 2026

Josh was very professional and responsive. He listened and matched me with a car for my needs. More

by haneyalexis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear Joshua provided such professional and responsive support. We’re pleased he matched you with a Mitsubishi Outlander PHEV that fits your needs. Enjoy every mile in your new vehicle. Rob Karas rob.karas@russdarrow.com

April 28, 2026

Very easy and simple! Was in and out within an hour after my recall was taken care of! More

by JD2FOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Russ Darrow Mitsubishi responded

Great to hear your recall on the Mitsubishi Outlander was resolved in under an hour. Nabeel is glad we could make the process simple and appreciate you choosing us for your service needs. Rob Karas rob.karas@russdarrow.com

April 23, 2026

Friendly and Timely Service. Comfortable waiting area. Keep Up The Good Work! Please Keep Friendly People in the Greeting Area. More

by MS.DEBRANASH
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Oliveira
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Apr 24, 2026 -

Russ Darrow Mitsubishi responded

Thank you for noticing our friendly, timely service on your Mitsubishi Outlander. It’s great to hear you found the waiting area comfortable. We’ll share your praise with Grant and the greeting team to keep up the welcoming atmosphere. Rob Karas rob.karas@russdarrow.com

April 21, 2026

They have great customer service and friendly staff. Buying process was very smooth! 100% Recommend! More

by EDDIELRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Russ Darrow Mitsubishi responded

It’s great to know our friendly team made your new Outlander purchase so seamless. Thank you for recommending us. We look forward to helping you again. Rob Karas rob.karas@russdarrow.com

April 19, 2026

After having issues with my wife's car the past year, your master mechanic can't figure out what's wrong. So after spending thousands of dollars you guys couldn't change out her batteries for the key fob More

by Ds6374
Recommend Dealer
No
Employees Worked With
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabeel Liaquat
Report | Print
Apr 22, 2026 -

Russ Darrow Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Rob Karas rob.karas@russdarrow.com

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