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Russ Darrow Mitsubishi
Waukesha, WI
536 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 536 reviews
October 24, 2014
I would definitely come back I bought a car from Russ Darrow today when I am in the market for a new car they are my first choice! Excellent sales team from start to finish I wou I bought a car from Russ Darrow today when I am in the market for a new car they are my first choice! Excellent sales team from start to finish I would definitely come back when I need a car again! More
by Kenzie Frank
Employees Worked With
george
October 03, 2014
very helpful I was looking for a newer car they were able to answer all of my questions about the car in question they were very helpful through the whole process I was looking for a newer car they were able to answer all of my questions about the car in question they were very helpful through the whole process of buying the car I ended up getting. I was happy with my experience with Russ Darrow More
by Martha Davian
Employees Worked With
erick
August 14, 2014
I am so thankful During my visit with Russ Darrow, Tony Kuney was a huge help. I was in a car accident and had to start completely over with little to no money to put During my visit with Russ Darrow, Tony Kuney was a huge help. I was in a car accident and had to start completely over with little to no money to put down. I was nervous and thought I wouldn't be able to get another car but with Tony patience and help he was able to get me a brand new 2014 Mitsubishi! Plus I am a very picky person so I am so thankful he took the time out with me. He is a lifesaver and would recommend anyone to come to him. More
by Darcy Gordon
Employees Worked With
tony
August 07, 2014
made me feel comfortable very pleased with how I was treated and how things were explained to me knowledgeable and and made me feel comfortable with my decision to purchase a very pleased with how I was treated and how things were explained to me knowledgeable and and made me feel comfortable with my decision to purchase a vehicle. Thank you to everyone that helped me More
by Trina Heidt
Employees Worked With
Arthur
February 09, 2012
the service dept at mitsubishi waukesha is very good. they have ample appointment availability, a top notch technician. courteous and prompt. i would highly suggest this dealership for service on mitsu they have ample appointment availability, a top notch technician. courteous and prompt. i would highly suggest this dealership for service on mitsubishi cars. More
by tdwinttm
Employees Worked With
Mike
October 05, 2011
We purchased a used vehicle that was presented to us as being rust free and in good working condition. 4 days after we bought it we found several rust spots on the roof. They were not noticeable while st being rust free and in good working condition. 4 days after we bought it we found several rust spots on the roof. They were not noticeable while standing due to the high profile of the vehicle. When I talked to Chris Brown he told me that the car was purchased AS IS. This was only the start of my problems with Russ Darrow. 11 days after we bought the vehicle the transmission failed. We live about 70 miles from where we purchased the vehicle but do have a sister store in our area. Russ Darrow would not allow me to take the vehicle to the sister store to be evaluated. They made me pay $277 to tow it to Waukesha only to tell me that they could "help" me by only charging me $3,300 to fix it. I was able to get the same service near my home for $2,200 so I had to pay it to tow it back with absolutely NO help from Russ Darrow. I have spoken to corporate several times and they too refuse to help. Russ Darrow does NOT care about their customers or their reputation! More
by jwiegert
Employees Worked With
Chris Brown
