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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
1,091 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,091 reviews

April 02, 2025

excellent customer service. My adviser Shaun was very professiona Shaun was awesome.Communicated with me well and good care of my vehicle.He is a professional service advisor More

by WOLDEMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

April 02, 2025

I was not given truthful information, the charge of $195. 00 was a ripoff, all I wanted to know was how much it would cost to replace the oxigen sensor that I knew would have to be replaced and all he had to More

by theodore.k.johnson
Recommend Dealer
No
Employees Worked With
Travis Wise
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Russ Darrow Nissan of Milwaukee responded

We're sorry, Theodore, to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

April 01, 2025

Had my oil change . only problem did not like that. They did not resent the oil change counter, and if you change the oil, I don’t see how you didn’t notice that so toda More

by MCCOYDAVID74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you, David, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

Everyone that made my car buying experience at Russ Darrow was knowledgeable and competent. It was great! More

by WBOGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

Great customer service I love it , my sales woman was really nice she helped me a lot More

by Lyniyamarie226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariah Smith
Mar 30, 2025 -

Russ Darrow Nissan of Milwaukee responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

Tim and the team made the buying experience enjoyable and very easy. They gave me outstanding service! More

by MLOUISE1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Saaverda-Aura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gliatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerad
Mar 30, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of Milwaukee. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

The service and Joe is always great at Ross Darrow. I will recommend them to others. More

by DEBBIEMH0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

March 28, 2025

Highly detailed and informative. Excellent to work with, and he looks like Anthony Hamilton. Left with full knowledge of my car features ❤️ More

by kendleb69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Saaverda-Aura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gliatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Russ Darrow Nissan of Milwaukee responded

Here at Russ Darrow Nissan of Milwaukee, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Hansen matt.hansen@russdarrow.com

March 28, 2025

I love coming to Nissan for service on my car, I know my car will get the best service and it will get completed correctly . More

by KRICKS324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name
Mar 28, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

March 26, 2025

I Have no Problem with services. I have nothing else to say. The service was great More

by betty-allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

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