Russ Darrow Nissan of Milwaukee

The best experience ever ? ? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕 ? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕 More

Outstanding service, and great work performed on vehicle. I would not take my vehicle any place else. I would not take my vehicle any place else. More

Absolutely the worst experience we've ever had at a dealership. The sales manager jeff was condescending, dismissive, and made us feel as though our concerns weren't worth his time. We looked at a 2025 dealership. The sales manager jeff was condescending, dismissive, and made us feel as though our concerns weren't worth his time. We looked at a 2025 Subaru that had a cracked and damaged bumper, along with multiple scratches and dents. Yet he maintained that the $25,000 asking price was completely fair and refused to budge even after we pointed out the condition of the vehicle. It's one thing to stand firm on a price; it's another to do so while treating potential customers as though they're unreasonable for questioning the value of a visibly damaged vehicle. We left feeling disrespected and will not be returning. There are plenty of dealerships that understand that treating customers with respect is just as important as making a sale. With that said our sales lady Debra great! More

Still waiting a week later for my car to be serviced. Work didn't even begin on it until my keys were retrieved from a tech's personal lockbox and he left for a family emergency, and no one could get my Work didn't even begin on it until my keys were retrieved from a tech's personal lockbox and he left for a family emergency, and no one could get my keys to start the work. Once the keys were retrieved a day later- a call to Nissan Engineers was placed for a software update for my part- but two days later Nissan Engineers still has not returned call or updated dealership. This is horrible customer service, and it is impacting my work. More

Great purchasing experience! Dylan provided great service. Would highly recommend Russ Darrow Nissan of Milwaukee. Dylan provided great service. Would highly recommend Russ Darrow Nissan of Milwaukee. More

Erin is always polite and very informative. She goes above and behind to make sure I always have a good experience. She goes above and behind to make sure I always have a good experience. More

great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends thanks and I would consider ya’ll to my family and friends More

I.like dealership she was good She was good Perfect Wonder Great Good Nice Respect Early Wonder Great Good Nice Respect Early More

Erin addressed my concern with the Service dept. I am still concerned about the issue with my front brakes that she said were still under warranty. I was told that it is normal wear and tear, but I I am still concerned about the issue with my front brakes that she said were still under warranty. I was told that it is normal wear and tear, but I don't feel that it is. More

Enjoyed working with Erin and the techs in the shop they keep me in the loop they keep me in the loop More