Russ Darrow Nissan of Milwaukee

Awesome experience and service I worked with John on my deal and he made everything very easy. His customer service was outstanding and he was able to get me a great deal on my new I worked with John on my deal and he made everything very easy. His customer service was outstanding and he was able to get me a great deal on my new car. I would highly recommend purchasing a car here thanks to the great service I received from John. More

Great people to work with Russ Darrow Nissan worked with us to get to the place we wanted to be and the vehicle we were interested in. All employees worked with us to get to wh Russ Darrow Nissan worked with us to get to the place we wanted to be and the vehicle we were interested in. All employees worked with us to get to where we wanted to be More

Very grateful and superb sales and management!! I went to Russ Darrow to purchase a car last week but an unfortunate issue that happened to me at the wrong time. I worked with Lance Galloway who wen I went to Russ Darrow to purchase a car last week but an unfortunate issue that happened to me at the wrong time. I worked with Lance Galloway who went ABOVE AND BEYOND to get me into a new model 2018 Nissan Rogue Sport S w/66 miles on it! The GM Rob Garcia really worked hard and was determined to get me a great deal on a vehicle. I couldn't have asked for a more greater team. I really appreciated the hard work and dedication, the time and patience that Lance Galloway and Rob Garcia did to work with me! Lance Galloway is the BEST salesman ever! He goes hard and is very dedicated to his job! Thank you guys both for blessing me with a new vehicle. This is the BEST birthday gift ever!!! More

What should have been an exciting day ended up.. A very poor experience. Let me elaborate. I found a 2018 Nissan Rouge for sale, and stopped in with my Father in Law, and my wife. We went for a te A very poor experience. Let me elaborate. I found a 2018 Nissan Rouge for sale, and stopped in with my Father in Law, and my wife. We went for a test drive with Ed in Sales. I really liked the vehicle, but I did not want to sign all the paperwork that night. I told Ed I'd come back tomorrow, and he swayed me to do the paperwork that night...This was a mistake What should have been another hour at most took an additional 2.5. Jerad in Finance took us into his office and started this overly long spiel on all the types of warranties they offer. After listening for what seemed like forever, I graciously declined all additional warranties. Now I know a sales person usually won't take no for an answer, on the first attempt, so I expected a rebuttal...It took 3-4 "No, I am not interested" to get Jerad to let off. Each time getting more and more aggressive, trying to make me feel foolish for not buying the extra insurance and trying to say I'm in the minority (....right). I felt almost insulted at one point. My wife and I almost walked out on this guy because we were so annoyed. I mean I know you're trying to make the sale, but read the room. I told you 3-4 times I am not interested, stop trying to sell me the coverage. The worst part is after we finally said no for the last time, his whole attitude changed and became very cold to us. I thought maybe it was in my head, but right after my wife said the same thing. It was just utterly rude and unnecessary, and it almost cost you guys a sale. Ed was a very nice salesman, and apart from some small issues like getting my extra key right away, he took care of me. I can't say the same about Jerad in Finance. I would not recommend this dealership. I wouldn't want any family or friends to try to be intimated into buying extra insurance that doesn't cover much of anything (read the fine print!). I'm not trying to get anything free, and I am not trying to get anyone in trouble. This is my honest review and my wife will be putting up her own experience that will echo this. I hope someone in management reads this and makes some changes.. I am not kidding when I say it almost cost you a sale, and I guarantee that Rouge will still be sitting on your lot today. More

I love my new car! While I have casually been looking for a replacement to my 2008 Chevy Equinox (168,000 miles on it), I was not seriously shopping for a car. But afte While I have casually been looking for a replacement to my 2008 Chevy Equinox (168,000 miles on it), I was not seriously shopping for a car. But after a great visit to this dealership and attention to what I was looking for, I found a great price on an incredible car. More

Service Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased wi Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased with the outcome More

blessings of the Lord The sales person was just wonderful he said he was gone get me car and he did. He was very friendly and helpful. made me feel very comfortable. The sales person was just wonderful he said he was gone get me car and he did. He was very friendly and helpful. made me feel very comfortable. More

Great Service The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. More

Airbag replacement I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle until I got off work. The cashiers were also kind and prompt. I was in and out in less than 5 minutes. More