Russ Darrow Nissan of Milwaukee

Good Experience The Staff at Russ Darrow of Nissan was friendly and knowledgeable. I never felt pressured. Adam catered to my needs and wants in a vehicle and never t The Staff at Russ Darrow of Nissan was friendly and knowledgeable. I never felt pressured. Adam catered to my needs and wants in a vehicle and never tried to push anything on me. Very good experience. More

made it easy Mike McGovern was patient and helpful in our selection. He had excellent product knowledge that was essential in getting us into the right car for nee Mike McGovern was patient and helpful in our selection. He had excellent product knowledge that was essential in getting us into the right car for needs. We love our 2013 Altima and I highly recommend Mike to anyone looking for a car. More

Thank you Mike and Russ Darrow Nissan Mike McGovern really did a great job !!! We came in with a limited budget so we did not know what kind of car we could afford. Mike was honest with u Mike McGovern really did a great job !!! We came in with a limited budget so we did not know what kind of car we could afford. Mike was honest with us ! We bought a 2017 Sentra that was perfect - thank you Mike. I highly recommend Mike as a good salesman to work with More

Good people Had a great experience at the dealership no hag or hassle gave me what I was looking for at an acceptable price. Everything was great and the custome Had a great experience at the dealership no hag or hassle gave me what I was looking for at an acceptable price. Everything was great and the customer service was excellent. Thank you guys and gals. More

Awesome Mike was very helpful and kind. Robert was awesome. He really made this deal happen for me. I would really like to thank them both and Nissan for work Mike was very helpful and kind. Robert was awesome. He really made this deal happen for me. I would really like to thank them both and Nissan for working with me More

Got a good deal on a new lease The salesman Mike was very nice and honest and worked to get me a great deal on a lease. He helped me find a great car that fit my needs and my budget The salesman Mike was very nice and honest and worked to get me a great deal on a lease. He helped me find a great car that fit my needs and my budget. More

Unprofessional Sales Manager & Sales Rep Robert Garcia and David Earl will lie to your face quicker than a cat can lick the crack of his butt. I took my truck in for a noise I heard when acce Robert Garcia and David Earl will lie to your face quicker than a cat can lick the crack of his butt. I took my truck in for a noise I heard when accelerating on Feb 7th & Feb 12th. After the appointment on Feb 12th I still heard noise so I responded to their feedback email about my experience. Couple hours later I received a call from the GM Robert Garcia asking me to come back up to dealership to take him for a ride to see if he could get issue resolved. We went for a ride Robert heard noise I was talking about and next thing I know Robert talking about buying new tuck with same payment. David comes in show me a new 2018 Nissan Rouge. David made two separate appointments with me( Feb 13& Feb 15)to come in and see contract with Robert & himself. On both appointment David was a NO SHOW. Robert was in the building and never acknowledge me. The contract was showed to me by a person who pulls cars for sales person from parking lot. Robert never came over to speak or anything. To this day I still have noise with my truck 2015 Nissan Rouge. Robert nor David has called to say I’m sorry for miscommunication or nothing. I feel I was rudely treated my the General Manager of Sales Robert Garcia & Sales Rep David Earl. I advise people not to trust Robert Garcia or David Earl. They just want a sale. Take your business elsewhere. More

Pleasantly Surprised I was originally on site for service. When the diagnostic was presented to me-$1700 just to bring back to road worthy, I couldn’t in good conscious in I was originally on site for service. When the diagnostic was presented to me-$1700 just to bring back to road worthy, I couldn’t in good conscious invest that type of capital into a car I already had major reservations about. Joe from service brought Mike from sales over to me to discuss my options. Mike was easy going and genuine. I immediately took a liking to him and we got on just like old friends hanging out for the afternoon. He took the time to get my background and situation. He presented a couple of different options and made all the adjustments when I raised concerns. He also kept asking about my time and how my schedule looked throughout the afternoon. It was a complete 180 from my last horrific experience that put me into the vehicle that now demanded $1700. It was honestly quick and painless, with all the other departments coming in on queue as we progressed on the deal. Everyone involved from Joe in service, Mike in sales, to Bailey in Finance-they were also respectful of my time. Even the floor manager checked in with me from time to time. I would have lost money on how this scenario would have played out had you asked me beforehand-with my prior experience and just preconceived notions of dealerships in general. It was an organic experience-not too much attention nor absent of my needs on any level. I went in thinking I was having service to a car I planned on dumping within a year, to accelerating that plan by a year to that very day. Now I have a vehicle I absolutely love and feel safe in with that $1700 allocated to a new car instead of the crap with wheels I was riding around while rapidly depreciating daily. All my parameters were met. I will be recommending that anyone in the market go see Mike & company! More

Purchased used car We wanted to purchase a "bargain" vehicle. Mike helped us find a car within our price range. He took the time to search through list of high-mileage v We wanted to purchase a "bargain" vehicle. Mike helped us find a car within our price range. He took the time to search through list of high-mileage vehicles, finding a single-owner car with a good CarFax report that meets our needs. More

Great people! Great service! Thank you Taylor!!!! Anton K Always friendly, always care, always do there best. Just awesome. Especially Thank you, Taylor, for being always friendly, patient and willing to help Always friendly, always care, always do there best. Just awesome. Especially Thank you, Taylor, for being always friendly, patient and willing to help. Definitely, recommend. Five stars. More