
Russ Darrow Nissan of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Awesome customer service. Very clean organization. Awesome first experience thank you guys so much everyone was so friendly. My wait time was no longer then I was told which was awesome. Awesome first experience thank you guys so much everyone was so friendly. My wait time was no longer then I was told which was awesome. More
It's all good @Russ Darrow! The sales team with finance department made it do easy when I bought my Nissan Leaf last year. The service department rates up there withy experience The sales team with finance department made it do easy when I bought my Nissan Leaf last year. The service department rates up there withy experience with them. More
Did not follow through Had work done on my car. Asked service guy if I could have my car washed after the work was done. He said sure.Picked up my car after paying the bill, Had work done on my car. Asked service guy if I could have my car washed after the work was done. He said sure.Picked up my car after paying the bill, started to drive home, then realized that they did not wash it after all. Cannot remember service guys name. More
Very honest and up front dealership We spent a lot of time at another dealership that we felt was not open and honest about her options so we already knew what kind of vehicle we wanted We spent a lot of time at another dealership that we felt was not open and honest about her options so we already knew what kind of vehicle we wanted we came to Russ Darrow Nissan and the very first price they gave us was a price near were we had a Haggle the other dealership down to after more time than I care to say. They were friendly wish to accommodate us as much as possible and for us even better very close to home More
Excellent experience Wonderful team to work with. No surprises or gimmicks. Worked with me to find the right price, warranty and terms without ever once trying to oversel Wonderful team to work with. No surprises or gimmicks. Worked with me to find the right price, warranty and terms without ever once trying to oversell me or put me into a car over the budget I had given them. Will definitely use dealership for service our car More
Oil change and tire rotation. I have ALWAYS went there. I appreciate the service that I receive. I feel like I’m apart of the family. Wonderful people and atmosphere. I have ALWAYS went there. I appreciate the service that I receive. I feel like I’m apart of the family. Wonderful people and atmosphere. More
Great Lance is great guy who did his magic to please us in everything we wanted as well as Jerad as always great doing his magic with the numbers. Thank you Lance is great guy who did his magic to please us in everything we wanted as well as Jerad as always great doing his magic with the numbers. Thank you guys. My family loves our new truck and our road trip was beautiful and comfy. More
Standard oil change The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience More
Classic Bait and Switch !!! Very dishonest, unethical, worst car buying experience EVER! Saw a Rogue online and called to confirm the details and that it was available. A !!! Very dishonest, unethical, worst car buying experience EVER! Saw a Rogue online and called to confirm the details and that it was available. Anesha told me it was and I asked her to hold for 30 minutes which she said she would. I sent my parents as they were buying for themselves. After test driving what they thought was the car we discussed they explained to them the original car was sold and the new one would be almost $3,000 more. How could it be sold in 30 minutes when I was promised it would be held for 30 minutes? After pressing them on the situation Rob (one of the sales managers) said the car was sold 4 days ago. Even though Anesha confirmed and their website also said it was available. If your intention is to trick people into coming in at least get your story straight. My parents ultimately bought the same car from another dealership. I spoke to Rob about the situation and he chalked it up to multiple mistakes and the type of “stuff that happens in business”. Maybe your business, but most people are honest, ethical, trustworthy, and reliable. I’ve left Anesha two messages today without any call back and the General Manager was supposed to also call back, but no surprise, that never happened. Whoever responds to this review online please save the generic copy and paste response of we’ll look into it and make management aware blah blah blah. If you’re in the market for a car save yourself the trouble, time, and aggregation and go somewhere else. More
Amazing service with informative staff! This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and highly informative. I can’t thank Joe, Jeard, and Rob for all of their help, and making me feel comfortable and confident in my decision! More