Russ Darrow Nissan of Milwaukee

Amazing service with informative staff! This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and highly informative. I can’t thank Joe, Jeard, and Rob for all of their help, and making me feel comfortable and confident in my decision! More

Good attention I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks More

Great Salesperson & Customer Care My daughter and I went car shopping and found a dealership and a sales person, Ian, that we were both very comfortable with. The used car my daughter My daughter and I went car shopping and found a dealership and a sales person, Ian, that we were both very comfortable with. The used car my daughter purchased had an issue that became apparent after we transacted (on a Saturday). We came back the following Monday, and the front/assistant manager, Robert, observed with us the issue firsthand and immediately brought the car into service for a diagnostic. The team were very attentive to the issue, our concerns, and subsequently identified a mechanical issue too cost prohibitive for repair. For this particular situation, they offered a full refund for the vehicle. My daughter was so relieved and greatly appreciated the care and customer service provided at Russ Darrow Nissan. Thanks! Also want to say thanks to Ian, Rob and Eric for all the help!! -John P. More

Uniformed of repairs I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard fro I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard from him till he texted me a month later telling me that the truck was done. My son in law knows the Field Tech & that was the only way I got any information on the repairs. After 4 weeks in repair I found out that the engine had been back ordered. More

Quick tire replacement with no appointment I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicl I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicle. Fast professional service. More

Great Dealer had great communication. I knew what was happening to my car as it came about. They even lowered by price out the door from the quote I was gi Dealer had great communication. I knew what was happening to my car as it came about. They even lowered by price out the door from the quote I was given originally. This why I take my Chrysler to a Nissan dealership. They also used Chrysler parts at my request without difficulty. More

First timer at Darrow Nissan service First time using Darrow service as I just moved to the area and Jose Villicana met me at my car and walked me through the process for my oil change. First time using Darrow service as I just moved to the area and Jose Villicana met me at my car and walked me through the process for my oil change. I asked him to quote me prices on replacing the center console and fixing my trunk because it no longer opens completely (needs new shocks). I was happy to hear that if I ordered the parts, they should be one day out so I wouldn’t be waiting forever. Very nice first impression was made and I’ll definitely use Darrow as long as I’m living in the area. More

Amazing Travis helped my mom and I and I was highly satisfied with the lady who checked me in, Travis who helped me and did the work on my car, and the lady w Travis helped my mom and I and I was highly satisfied with the lady who checked me in, Travis who helped me and did the work on my car, and the lady who processed my payment. All very friendly and reliable people who care about their customers. More

Helpful Caring, friendly, willing to help find the right car. Lance and Jerad were awesome and very informative. I would definitely recommend Nissan Metro Rus Caring, friendly, willing to help find the right car. Lance and Jerad were awesome and very informative. I would definitely recommend Nissan Metro Russ Darrow ! More