Russ Darrow Nissan of Milwaukee

terrible I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our s I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our standard oil change is $29.95. The coupon clearly stated Russ Darrow Nissan and it was NOT expired. The oil change felt rushed as non of my fliuds....windshield wiper and brakes, were topped off. Plus, the free 27-point inspection was completed by a novice and the service tech didn't have an answer as how much it would cost to fix the items identified....NOT even a ballpark. Next time I will take car somewhere else to get services PROFESSIONALLY done. More

Quick, good price, and good value I was in a mission to buy a new vehicle. I am a sales man's worst nightmare to say the least. I'm a busy person, I know what I want, I know the pric I was in a mission to buy a new vehicle. I am a sales man's worst nightmare to say the least. I'm a busy person, I know what I want, I know the prices, I hate gimmicks, financing tricks, etc. Previously I walked away from several dealers because I was so irritated with them. I was very happy with Russ Darrow. I walked in, pointed to the car I wanted and 3 hours later I was driving my car home in time to get the kids from school. They were very good about explaining any extras, did not get pushy when I denied several and were always polite. Since I was pressed for time, they were very adamant that any questions, concerns, other they would be happy to assist me later. I opted to skip the in-car tutorial and there is a lot of tech. The gentlemen was respectful of my time and said I could call or drop by anytime for a crash course. Definitely recommend this dealer and I think the nissans are near the top for value right now. More

Great cars. Pushy service I expect car dealerships to be pushy. I expect mistakes to happen and I understand no one person is perfect. But Russ Darrow simply tried too hard for I expect car dealerships to be pushy. I expect mistakes to happen and I understand no one person is perfect. But Russ Darrow simply tried too hard for me to finance through them. I made it quite clear that I had no intention of doing so. They continued to try and scare me into not going through my bank. They also pushed their wrap coverage as I tried leaving with my new car. The experience felt more like pulling teeth than it did buying a new and fun exciting car. I love my car and the only reason I bought it here was for the great pricing. Unfortunately I will not look at Russ Darrow for another vehicle. I just want to make it clear that the finance department was quite accommodating and they were not pushy. More

Quick & Easy Never have to wait for an unreasonable amount of time. Staff thoroughly goes over what service they’ve done and what they checked over for me. I never Never have to wait for an unreasonable amount of time. Staff thoroughly goes over what service they’ve done and what they checked over for me. I never leave with questions. More

Great salesman The young man Lance worked so hard to ensure that I walked out with the vehicle I wanted. He was also very attentive to me and my child as well. The young man Lance worked so hard to ensure that I walked out with the vehicle I wanted. He was also very attentive to me and my child as well. More

Fast, efficient, friendly Joe was super helpful and courteous. I appreciated that he brought the dirty air filter with him when he asked if I would like it changed. He was cour Joe was super helpful and courteous. I appreciated that he brought the dirty air filter with him when he asked if I would like it changed. He was courteous through the whole experience. The cashier was also friendly. More

Efficient and thorough I was really happy to know that my vehicle would be in the care of technicians with a consise plan of action and reliable leadership. I was really happy to know that my vehicle would be in the care of technicians with a consise plan of action and reliable leadership. More

Consistent, friendly, high touch service I’ve been bringing my vehicle to Russ Darrow Milwaukee for over three years now. From setting an appointment, to a friendly greeting, to full transpar I’ve been bringing my vehicle to Russ Darrow Milwaukee for over three years now. From setting an appointment, to a friendly greeting, to full transparency of the service process, they are a great crew. AND everyone I encounter has a smile on their face! I will continue to be a customer and my positive experience will bring me back here for my next vehicle purchase. More

Managers were nice but finance guy was a jerk. The finance dpt will do anything to sell you a warranty and make you feel bad for saying no. Once your automobile is off the lot, they don't want to h The finance dpt will do anything to sell you a warranty and make you feel bad for saying no. Once your automobile is off the lot, they don't want to help you. Sales team and service was good however. Charles yang was awesome when i got my tires put on but they did firget the valve caps. More

Red was AMAZING! Red was absolutely amazing! Both Eric’s was very kind and helpful! The GM Eric was super amazing, he was very patient and professional! Thanks again Red was absolutely amazing! Both Eric’s was very kind and helpful! The GM Eric was super amazing, he was very patient and professional! Thanks again More