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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.6
375 Reviews
Call Service Center (414) 867-6263

375 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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May 01, 2025

My service was fast, and I had my car back in a decent amount of time. I was provided a heads up about the rear brakes and tires via a call from Travis and a video of the inspection. I truly appreciated More

by BULLAFAYEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Great customer service Help me with making decisions as to the problems found with my diagnostic More

by JENFANCY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Great customer service as always. Clean establishment. They really should be like other dealerships and offer free snacks, cookies chips, soda, etc.. More

by JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

April 28, 2025

I love coming to your dealership since everyone in the store treats me very good More

by maria.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

April 27, 2025

Able to look at my car and diagnosed the problem very quickly. Received same day service to my satisfaction. Tech very helpful! More

by Cynthia Kasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out staff very pleasant!
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Apr 27, 2025 -

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

April 27, 2025

They're a good dealership. The customer comes first and they really care about you. More

by mekmek_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

April 26, 2025

Travis did a great job, servicing me. He kept me infirm about my car being serviced, he explained what I needed to know and he was polite the whole time. More

by Donnasdigits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

April 25, 2025

Friendly. Knowledgeable a pleasure to work with. Quick service and I loved the video. Thanks More

by CARMENSWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galvez-Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

April 24, 2025

Everyone was very kind ,helpful, knowledgeable and friendly! Even when i came back to get a picture with the bow!😊 More

by Diane_crawford05
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve W
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

April 21, 2025

Fast service very knowledgeable about what the vehicle actually needed. Took time to explain what needed to happen. More

by ROXANNEHEARD75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

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