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Russ Darrow Nissan of Milwaukee - Service Center
Milwaukee, WI
432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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432 Reviews of Russ Darrow Nissan of Milwaukee - Service Center
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July 27, 2025
Erin is ALWAYS very polite, knowledgeable and helpful. I don’t have any complaints here. I don’t have any complaints here. More
by yasmineglover89
Verified CustomerEmployees Worked With
July 26, 2025
First (and likely only visit to Russ Darrow Nissan. Simple oil change and tire rotation. Left dealership and discovered tire sensor for front right tire was not working. Came back the next morning f Simple oil change and tire rotation. Left dealership and discovered tire sensor for front right tire was not working. Came back the next morning for a long saga. Svc writer debated whether it could be related to the tire rotation and gave me some bizarre analogy of getting food and McDonalds and if the tire sensor was not working would you think it was McDonalds. Reset sensors and I drove away to find none of them were working. Came back after a 7 mile drive - was told I did not drive enough. Tech took car on a long drive (unauthorized by me) only to come back and realize it was a bad sensor. While sensor was covered by warranty (2023 Pathfinder Platinum), they could not get the valve cap off and charged me $100 to take off the tire - some warranty repair. I hope this is not representative of their service standards. Barring warranty work required to be performed at a Nissan dealership, I am going to be hard pressed to go back to Russ Darrow Nissan. Quite likely a one and done. More
by No24
Employees Worked With
July 26, 2025
Great service tech. Kept me informed of every repair and change in repair timeline thank you Kept me informed of every repair and change in repair timeline thank you More
by NONE25
July 25, 2025
They were very quick, efficient and did an excellent job on fixing my car’s problems. I feel like I’m driving a new car again!! on fixing my car’s problems. I feel like I’m driving a new car again!! More
by main61534
Employees Worked With
July 24, 2025
Thank you for supporting me of buying a new car have a nice day . Hope to see you soon nice day . Hope to see you soon More
by PHILLIPSMARTHA969
Employees Worked With
July 22, 2025
Travis Wise, is a great professional technician. It's a great thing when you are in his presence. What a friendly attitude and he wears a smile that is contagious. You are very blessed 🙌 to have It's a great thing when you are in his presence. What a friendly attitude and he wears a smile that is contagious. You are very blessed 🙌 to have this employee working for you. A great job once again Travis. Customer service is your business. More
by PETERSONV0
Employees Worked With
July 22, 2025
Shaun was great. He was reliable and communicated with me in a timely manner Shaun was a great representative. Great customer service He was reliable and communicated with me in a timely manner Shaun was a great representative. Great customer service More
by toya1127
July 21, 2025
Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found sensitive in understanding of my situation . kept me well informed about what was found More
by sandkay26
Employees Worked With
July 20, 2025
Handy location, great communication from service team, appreciated the speed of Lyft instead of shuttle for transportation. appreciated the speed of Lyft instead of shuttle for transportation. More
by TFGROOSE01
Employees Worked With
July 19, 2025
Upon arriving. Grrted immediately. Was through in questioning my needs. Wait the was acceptable. Thank you for such wonderful service Grrted immediately. Was through in questioning my needs. Wait the was acceptable. Thank you for such wonderful service More
by Pattijoe
