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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.6
385 Reviews

385 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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May 18, 2025

Erin was amazing, as always. I was shocked to see the cashier in pajama bottoms fleece socks and slippers however. More

by MWichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you and that you had such a positive experience working with Erin! We appreciate your informing us of your concern and will follow up with our team. Matt Hansen matt.hansen@russdarrow.com

May 17, 2025

Erin always keeps me informed of where we're at with the services my Maxima needs as well as what my options are. She represents Russ Darrow in a very professional manner! More

by brewciti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erin met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

May 16, 2025

Shaun was very nice and helpful. He gave me very knowledgeable information about my car. Keep up the great customer service! More

by KAYLANTUCKER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

May 14, 2025

Prompt service, professional, went out of his way for shuttle service, pleasant to work with More

by MJANSSEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

May 12, 2025

JP Lopez is a very respectful salesman and he always listens to everything you are looking for in a vehicle plus he takes the time to tell you about the different options that are available in the car o More

by JG.NOLASCO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

May 12, 2025

Erin effectively communicated what happened with my tire when it was previously serviced here and how it was remedied.. she also explained what to look for and how to purchase new tires when needed! Thank y More

by T_MCRAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

May 12, 2025

Very professional and assured my needs were met without any issues. All that needed taken care was in a timely fashion. More

by Tonyapleshette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

May 10, 2025

Muy buena gente todos, hay alguien que habla Espanol y me atienden rápido, y siempre me responden todas mis preguntas. More

by carla herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

May 07, 2025

Reliable and courteous dealership that I have used since purchasing my Murano back a few years ago More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
May 07, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

May 04, 2025

Erin greeted me with a smile and promptly wrote up my order. Oil change was done in a reasonable amount of time and for a fair price. All in all a good experience. Enjoyed a hot chocolate while waiting. More

by PMKMSMRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

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