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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.6
412 Reviews

412 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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March 01, 2020

This has been the 2nd time where they have not washed my car after service. The service order has a line item to wash the vehicle, but for some reason it has not been done the past 2 appointments. And once More

by Giannis34
Recommend Dealer
No
Employees Worked With
Forgot
Mar 03, 2020 -

Russ Darrow Nissan of Milwaukee responded

Hello Giannis, I apologize that we missed the car washes. If you could set aside some time on Saturday we would be happy to wash and vacuum your vehicle. It troubles me that we did not complete the work requested. Hope that we can get together on this. Our service Manager Paul Lecher will be reaching out to you today. Thank you for your business! Eric Greskoviak G.M.

Mar 03, 2020 -

Russ Darrow Nissan of Milwaukee responded

Giannis, We looked for a service record with Giannis on it and were not able to find one. Would you kindly give me a call so I can help? If you do, I promise to make everything satisfactory. Thank you... Eric Greskoviak

February 26, 2020

Inadequate except for taking your money. A good service dealership would look at your vehicle for possible problem instead of charging $150 to put it on lift. Other Nissan dealers have. But you get a free More

by steyr243
Recommend Dealer
No
Employees Worked With
Travis Wise
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2020

I am very pleased with the service provided to my car every time I take it to make oil change because they check the vehicle very well and report any problems I might have More

by Hernan Andueza
Recommend Dealer
Yes
Employees Worked With
Joseph Villicana
February 04, 2020

Fast service Really fast service, everyone was very friendly and helpful. Love the fact that they did not pressure you into anything. Very clean nice building, wa More

by Nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
January 25, 2020

I've only ever taken my car to Russ Darrow Nissan so when they called me halfway through working on car they requoted me because they didn't realize I had different rear brakes than the front ones which is O More

by RebmaRocks
Recommend Dealer
No
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Yang
January 23, 2020

Paul Lecher, Joe Weil are respectful have exceptional customer service skills. One of the cashiers need serious diversity training & customer service improvement, need to help the customers. More

by Gangadhar
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

Was not satisfied with service worker Joe very patronizing made assumptions and insisted I go get work double checked elsewhere to confirm issue, manager Paul helped ultimately somewhat with issue More

by Jacob
Recommend Dealer
No
Employees Worked With
Paul Lecher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

Thank you for checking my tires to assure I didn't have a slow leak or that the sensors were okay instead of just giving me air. I had to wait a couple of hours, but was pleased everything checked out okay, More

by Ebridge
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2020

It’s just great people and great service. really Like the sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. More

by Tennessee
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, John Domask, Ron Tolzman
December 30, 2019

Great service! I was not pressured to buy anything my car didn’t need. Was in and out and got a complimentary car wash. Best service I ever got at a dealership! More

by BrandonPick4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Frymark
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