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Russ Darrow Nissan of West Bend
West Bend, WI
524 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 524 reviews
August 19, 2020
The people at Russ Darrow Nissan were outstanding to work with. Chris and Chad were very personable and polite. They gave us a great deal on our 2020 Rogue. Their sense of humor kept every thing light and th with. Chris and Chad were very personable and polite. They gave us a great deal on our 2020 Rogue. Their sense of humor kept every thing light and they were so funny. We really enjoyed working with both of them. Dana made all the paper work seamless and we were very satisfied with the service we received. More
by elledee1
Employees Worked With
Dana Kay Behm, Chris Loebel, Chad Ellis
August 18, 2020
Disappointed with cleanliness or car and time wasted at dealer. We spent 3 hours at dealership because car wasn’t ready. Salesman not up front on lease options included in price. dealer. We spent 3 hours at dealership because car wasn’t ready. Salesman not up front on lease options included in price. More
by Rproudfoot
Employees Worked With
Kenny
August 03, 2020
Was very happy with The service on July 27rh. We lube oil filter and tire rotation and a couple other filters were updated. Thank you oil filter and tire rotation and a couple other filters were updated. Thank you More
by Bathlindadale
Employees Worked With
Taylor Lecher, Adam Retzlaff
July 29, 2020
Took over 4 hrs, only one finance person. Spelt my name wrong, so we had to start again. Once we were done, they sent us on our way with an empty tank of gas.. wrong, so we had to start again. Once we were done, they sent us on our way with an empty tank of gas.. More
by ericfritche1
Employees Worked With
Chris Loebel
July 22, 2020
The service department did an Excellent Job of detailing my vehicle! Although we had a mixed-up with the appointment the staff was very accommodating in meeting my needs. my vehicle! Although we had a mixed-up with the appointment the staff was very accommodating in meeting my needs. More
by Maneysr
Employees Worked With
Service Technician
July 15, 2020
A pleasure to work with, made my appointment same day. Will definitely ask for her again if I need service. Thank you very much for all the help. Will definitely ask for her again if I need service. Thank you very much for all the help. More
by koltsbme
Employees Worked With
Melanie Leinen
July 15, 2020
Great help with my car service again, so thanks everyone! A nice positive & happy atmosphere makes me happy to come get an oil change :) thankes! A nice positive & happy atmosphere makes me happy to come get an oil change :) thankes! More
by Brademan420
Employees Worked With
Melanie Leinen
July 08, 2020
Wonderful customer service i give it a 5 stars great person to work with and that pride and making sure u comfortable and answer any questions u have definitely love this place person to work with and that pride and making sure u comfortable and answer any questions u have definitely love this place More
by Sedric91
Employees Worked With
Melanie Leinen
June 15, 2020
Great sales. Poor service bad fuel door after update on Great sales. Poor service bad fuel door after update on the Nissan XD recall update. damage by dealership but denied resposibility. Overall unfortun Great sales. Poor service bad fuel door after update on the Nissan XD recall update. damage by dealership but denied resposibility. Overall unfortunate experience. last purchase there. More
by John Krebs
Employees Worked With
Patrick Fitzgerald, Chad Ellis
