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Russ Darrow Nissan of West Bend
West Bend, WI
519 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 519 reviews
January 17, 2020
Walked in and was instantly greeted.. I made an appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep up the good work! Much appreciated More
by Casewilli
Employees Worked With
Melanie Leinen
January 15, 2020
I always have great service and great conversation. keep up the good work you guys. also Melanie's hair is the best the best hair in the house up the good work you guys. also Melanie's hair is the best the best hair in the house More
by noah
Employees Worked With
Taylor Lecher, Melanie Leinen, Jacob Wilson
December 27, 2019
Great service I went to the dealership for an oil change on my 2015 Murano and decided to buy a new 2020. Murano. Robin was very helpful and sent Chris my way to g I went to the dealership for an oil change on my 2015 Murano and decided to buy a new 2020. Murano. Robin was very helpful and sent Chris my way to go over the features of the 2020. We went for a test drive and I decided to make the purchase. The entire process was easy and all the people I talked to were helpful and friendly. More
by kbusch_1
Employees Worked With
Robin Konstanz , Taylor Lecher, Chris Loebel
December 23, 2019
GREAT SERVICE EXPERIENCE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE TO COMPLETE OUR JOB UNTIL AFTER THE HOLIDAYS. GREAT SERVICE WITH A BEAUTIFUL SMILE! THANK YOU! More
by bpeppler
Employees Worked With
Melanie Leinen
December 11, 2019
Very engaged with customers, Melanie was so accommodating and helpful during my visit. Everyone is so nice and professional at Russ Darrow Nissan of West Bend. Thanks again for t Melanie was so accommodating and helpful during my visit. Everyone is so nice and professional at Russ Darrow Nissan of West Bend. Thanks again for the hospitality. More
by Oldfatman
Employees Worked With
Dana Kay Behm, Blain Boudreau
December 09, 2019
I always have a great experience at Russ Darrow Nissan in West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice and are great to work with! The waiting area is very comfortable and they have great coffee and snacks... makes getting an oil change or service done to your car an enjoyable experience! More
by kat_boelte
Employees Worked With
Melanie Leinen
December 06, 2019
Purchased my Rogue here, great salesmanship and service support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. More
by Elaine
Employees Worked With
Melanie Leinen, Jacob Wilson
December 03, 2019
Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and nice to have around the dealership. More
by Jb3401
Employees Worked With
Melanie Leinen
December 01, 2019
They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through the glass doors into the service garage. They brought filters to me before just replacing them and showed me the condition mine were currently in. Great service!! More
by mekayhs
Employees Worked With
Taylor Lecher
November 25, 2019
Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More
by andyplan
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
