Russ Darrow Nissan of West Bend

Jacob and David were awesome I had a great deal of respect for the way Jacob and the Manager David handled my difficult credit situation.....multiple vehicle loans and the like... I had a great deal of respect for the way Jacob and the Manager David handled my difficult credit situation.....multiple vehicle loans and the like....I have been in the car sales and Finance business for years, and they conducted themselves like pros! Did not try to upsell me or pressure me into anything....I knew what I wanted and what I needed to make a deal, and they never pressured me off that path! In this day and age that is a rare commodity and I knew they were truly working for me....I would give them both 10 stars....and that is coming from someone who was a former car salesman!!! More

Great customer care! Chris was a pleasure to do business with! He made sure to make my first car buying experience an enjoyable and non-hectic one. I would 10/10 recommend Chris was a pleasure to do business with! He made sure to make my first car buying experience an enjoyable and non-hectic one. I would 10/10 recommend him for anyone looking to purchase a vehicle. More

Service department is top notch Very personable staff. Melanie and Taylor were very personable and accommodating while I waited. The waiting area was comfortable and offered many une Very personable staff. Melanie and Taylor were very personable and accommodating while I waited. The waiting area was comfortable and offered many unexpected amenities. I was impressed from the minute I called to schedule my appointment. More

Great experience Went into look for a car and Alyssa was such a great help definitely would go back For another car in the near future!! That girl needs a raise Went into look for a car and Alyssa was such a great help definitely would go back For another car in the near future!! That girl needs a raise More

Jacob Wilson Great Job! The overall experience with the purchase of our 2018 Dodge Journey was great! Our sales person Jacob Wilson was very informative, he answer all of ou The overall experience with the purchase of our 2018 Dodge Journey was great! Our sales person Jacob Wilson was very informative, he answer all of our questions and never once did he try to presure us in buying the vehicle! This was truly an enjoyable experience and we will definitely use Jacob and Russ Darrow Nissan for all our vehicle purchase in the future! More

Looking for a new car Came in looking for a vehicle this last Friday. Alyssa was the sales person that met us at the dealership. Just us what we’re looking for and showed u Came in looking for a vehicle this last Friday. Alyssa was the sales person that met us at the dealership. Just us what we’re looking for and showed us a few vehicles and was very knowledgeable in the features that each vehicle head. It was a very nice experience, did not feel pressured at all. More

Great cars, great staff, great experience I was in need of a vehicle, so I searched for the one I wanted on cars.com & lucked out when I found a nice one in my hometown! It seems that most dea I was in need of a vehicle, so I searched for the one I wanted on cars.com & lucked out when I found a nice one in my hometown! It seems that most dealerships and even individuals use about the same algorithm/ website to set their prices based on year, mileage, & other stats and this one was as good as the rest if not better suited to my wants & needs. I didn't feel safe in my current S.U.V. with transmission problems, so I biked there to test drive and hopefully buy this vehicle. The waiting spot was nice, and someone saw me before too long. Patrick Fitzgerald showed me around similar vehicles quickly before taking me for the test drive; he did a perfect job at both and was informative, easygoing, interesting and relatable. The car drove (and still drives) wonderfully and came with more features and dealership bonuses than I expected! I did pay more for a protective spray, but I did not feel too pressured to. I thought I had enough information with me and good enough credit to finance it and drive it home - which worked out! Amir/ the finance department was efficient and personable too. I'm very happy with my purchase and will be back many times for the free car washes, oil changes, beverages and friendly conversations that came included :) More

Great staff! Really great staff were friendly with children and helping us with questions. Alyssa came out right away and helped us with any questions and was real Really great staff were friendly with children and helping us with questions. Alyssa came out right away and helped us with any questions and was really understanding and easy to work with More

If you’re in the market for a car go see Alyssa!! I was working with Alyssa Jacob! She is very outgoing and knowledgeable. Most importantly she listened to my needs and helped me find exactly what I w I was working with Alyssa Jacob! She is very outgoing and knowledgeable. Most importantly she listened to my needs and helped me find exactly what I was looking for. I had a great time working with her and Dave Landrith the sales manager . I will definitely be sending my friends and family to them! More

Great service Alyssa was outstanding, very friendly and wonderful personality, I would definitely recommend her and go back to her for future purchases. She never s Alyssa was outstanding, very friendly and wonderful personality, I would definitely recommend her and go back to her for future purchases. She never seems to disappoint me. More