Russ Darrow Nissan of West Bend

Fantastic 🤓🤠 Patrick Fitzgerald was very helpful and knowledgeable. And he took very good care of explaining everything inside and out. He is not a pressure salesm Patrick Fitzgerald was very helpful and knowledgeable. And he took very good care of explaining everything inside and out. He is not a pressure salesman😀 which we liked. Thank you so much Patrick🤗 Talk to you soon! Valerie and Gary Statler More

Awesome sales person Jean was an awesome person to work with. She was very nice and outgoing. I would recommend her to everyone if they are looking to purchase a car at Ni Jean was an awesome person to work with. She was very nice and outgoing. I would recommend her to everyone if they are looking to purchase a car at Nissan. More

Easy transition from test driving to buying. I had found my 2008 GMC Envoy online. Made an appointment to test drive it for a Monday after work and with no pressure to buy at that moment. Patrick I had found my 2008 GMC Envoy online. Made an appointment to test drive it for a Monday after work and with no pressure to buy at that moment. Patrick from sales helped answer my question and concerns with wanting to buy a used vehicle. Came back that Wednesday and bought it. I had a small issue after purchase and again Patrick helped me make an appointment with the service department and is being fixed as I write this. Great service and friendly atmosphere from sales to the service department. More

Working with Patrick Fitzgerald Patrick was very easy to work with. He answered my questions promptly and professionally. The finance department was very good. They got me a much bet Patrick was very easy to work with. He answered my questions promptly and professionally. The finance department was very good. They got me a much better rate on a loan than my bank. Overall very satisfied with my experience. More

Our new Nissan Rogue We had a great experience buying our new Rogue at Russ Darrow Nissan. Chris was our salesperson, and he did an exceptional job from the the first time We had a great experience buying our new Rogue at Russ Darrow Nissan. Chris was our salesperson, and he did an exceptional job from the the first time we walked in "just looking", to understanding what we were looking for, to explaining the features of our new car before we drove it off the lot. The process was efficient, yet thorough. He always asked if we had any questions, and answered them without hesitation. When making a large purchase such as a new vehicle, having someone like Chris guide you smoothly through the process makes it a whole lot easier. I would highly recommend buying a new vehicle from Russ Darrow Nissan, and when you stop in, ask for Chris! You won't be disappointed! Terry & Marsha More

Would recommend! Everything went great. Would recommend to others. I am very happy with my purchase and highly encourage others call Patrick directly. Very helpful and Everything went great. Would recommend to others. I am very happy with my purchase and highly encourage others call Patrick directly. Very helpful and friendly More

Scheduled maintenance Took the Titan for its first oil change today. The service department had some coupons available for a fall oil change special. I requested a full syn Took the Titan for its first oil change today. The service department had some coupons available for a fall oil change special. I requested a full synthetic oil because it’s better and there was modest upcharge from the standard oil. The advisors are very nice and the lounge/waiting area is very nice. Met the service manager too and was impressed...a real car truck guy that’s been in the business a long time. I am glad to have a Nissan dealership in West Bend! More

Great experience Dana and crew were straightforward, efficient and professional. Amir was a hoot. Would highly recommend. Nice open facility, accommodating staff and s Dana and crew were straightforward, efficient and professional. Amir was a hoot. Would highly recommend. Nice open facility, accommodating staff and swell customer amenities. Great all-around experience. More

Seamless Service Experience Had my wife’s Volvo in for oil change and rotate in yesterday along with getting new wiper blades. Taylor had everything all in good order and the wo Had my wife’s Volvo in for oil change and rotate in yesterday along with getting new wiper blades. Taylor had everything all in good order and the work was done seemlessly efficient. I would highly recommend Taylor and Russ Darrow for routine and specialized care of your vehicle. Great job!,, More

GREAT Car Buying Experience!!! Dana Behm did an amazing job of showing me a 2018 Nissan Pathfinder. She selected a vehicle that met all my wish list items, then thoroughly explaine Dana Behm did an amazing job of showing me a 2018 Nissan Pathfinder. She selected a vehicle that met all my wish list items, then thoroughly explained its features. We couldn't get the numbers to work on that vehicle. Dana, her manager and Brian in Finance, went out of their way to locate a vehicle that met my needs & fit my budget. They figured out a way to allow me to trade in a vehicle I was upside down on almost $3,000 AND still keep the numbers budget friendly for my meager fixed income. Russ Darrow Nissan in West Bend did a PHENOMENAL job of understanding my situation, presenting me with workable solutions and then following through after I made my decision to ensure delivery of my vehicle that same day. I have now purchsed/leased 12 cars since I started driving. This by far and away is THE BEST car buying experience I have ever had!!! My profound thanks to Dana Behm, her sales manager, Brian the F&I guy and all the other people who helped turn my old nightmare vehicle into a beautiful 2018 Nissan Rogue!!! The 2018 Nissan Rogue I leased fits my needs, is fun to drive and fits my budget! AWESOME JOB!!! More