Russ Darrow Nissan of West Bend

Great service! Buying a car can be painful and exhausting but we had wonderful service today! Thank you, Jean and Dave for making this experience so much better than Buying a car can be painful and exhausting but we had wonderful service today! Thank you, Jean and Dave for making this experience so much better than we expected! More

Excellent customer service experience Thank you Melanie, Taylor and Erica for your wonderful customer service and smiling faces. I have had several visits to the service area and always me Thank you Melanie, Taylor and Erica for your wonderful customer service and smiling faces. I have had several visits to the service area and always met with a smile. More

Great customer service. I never came here to buy a car but to get service done to mine. I had a diffrent shop recommend a fix that I thought was incorrect and then this deale I never came here to buy a car but to get service done to mine. I had a diffrent shop recommend a fix that I thought was incorrect and then this dealer quickly identified the real issue and gave me a reasonable quote on the repair cost. You always feel welcome here. More

Great experience! We had a great car buying experience. Chris was really good. He walked us through the process without pressuring. He made sure we were comfortable and We had a great car buying experience. Chris was really good. He walked us through the process without pressuring. He made sure we were comfortable and confident in out buying experience. More

Car search for teenagers The experience was precise and painless at Russ Darrow Nissan in West Bend. The dealership staff were friendly and respectful. The area was also cle The experience was precise and painless at Russ Darrow Nissan in West Bend. The dealership staff were friendly and respectful. The area was also clean and comfortable More

A++++ Experience I stopped by the dealership on a whim to see what was available. I knew nothing about Nissan. Patrick Fitzgerald came out to greet me and suggested a I stopped by the dealership on a whim to see what was available. I knew nothing about Nissan. Patrick Fitzgerald came out to greet me and suggested a vehicle after listening to what I might be interested in. His friendly and warm personality along with his knowledge of the products and thoroughness in explaining everything impressed me immediately. I knew right away I would be comfortable doing business with him but I had a difficult time deciding if the timing was right. I took the vehicle home for the night and decided it wasn't the one for me but another one was! Patrick was very patient and helpful and I greatly appreciated that. I consider his professionalism a great asset to this dealership and the entire Russ Darrow Group. From the first greeting to the follow-up phone call was top notch. I am happy to be welcomed into the Russ Darrow "family". Thank you Patrick and everyone else who made this happen. More

Out of town emergency I was out of town about 15 hours from home and my car broke down. The Nissan SAS help me get a new vehicle and get situated all-in-one day And we're p I was out of town about 15 hours from home and my car broke down. The Nissan SAS help me get a new vehicle and get situated all-in-one day And we're patient and kind with all my questions. More

Seamless experience!! Everyone at the dealership was very friendly and professional. Their depth of knowledge, whether it was the sales person or the financing, was impecc Everyone at the dealership was very friendly and professional. Their depth of knowledge, whether it was the sales person or the financing, was impeccable! I will recommend Russ Darrow! More

Good Experience We thought all went well. Our Sales man Patrick was very knowledgeable and friendly. He took a great deal of time explaining things and some more in We thought all went well. Our Sales man Patrick was very knowledgeable and friendly. He took a great deal of time explaining things and some more in detail. ( older people not very update with electronics). We love the car!!!!!!!!! More

Thank you Chris! My husband and I were on the search for a new vehicle for me as my current vehicle had a lot of miles and was on its way out. Naturally, we were worki My husband and I were on the search for a new vehicle for me as my current vehicle had a lot of miles and was on its way out. Naturally, we were working with the best salesman that Russ Darrow West Bend has. He of course found us the perfect family vehicle and made the process so easy. We are so happy with our new vehicle and cannot thank you enough Chris! My husband will be needing a new truck in the near future and we won’t hesitate to come back and work with you. P.s. Our two adorable little boys think the man who sold us our new car is the greatest. Baylen and Brady love you Papa! More