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Russ Darrow Nissan of West Bend

West Bend, WI

4.6
665 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 665 reviews

February 09, 2018

Warranty service at Nissan of west bend My transmission went in my 2015 Sentra. I have 50,000 miles and I’m still baffled. Taylor and Phil were amazing but I had to call the dealership 3 tim More

by Jlittrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Gau, Taylor Lecher
Feb 10, 2018 -

Russ Darrow Nissan of West Bend responded

I am very sorry to hear about your visit. We strive for great service, I apologize for falling short during your visit. If there is anything I can do to rectify the situation please feel free to contact me at the dealership. My name is Glenn Leinen and I am the General Manager of the store.

Feb 10, 2018 -

Jlittrell responded

I think Nissan is great. My 2015 Sentra is my second new car. My first was a 2013 versa. The only reason why a gave a low review is because I don’t receive calls on the status of my vehicle. I just wished I would have received a phone call once a day just giving me an update. That gives the customer a good piece of mind. Taylor was always amazing when I would call and asked but I never talked to the service manger once. Phil was the technician that worked on my vehicle. You are very lucky to have Phil and Taylor.

February 07, 2018

Educated We enjoyed our time at Nissan. Very welcoming and inviting environment. Building is clean, has a great guest area, and awesome kids area. Sales agent More

by Caylamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm
February 07, 2018

Excellent Service The service department helped me at every turn suggesting non-chargeable inspections, Answering every question even those that may have sounded non in More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Gau, Taylor Lecher
February 01, 2018

Great buying experience Patrick was great: friendly, helpful, and genuinely engaging. We were interested Nissan in one of two specific vehicles and he didn't try to up sell More

by VENKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
January 31, 2018

Justin was on top of it. Justin did a great good got me the deal I was looking for. Am was super helpful. Clean store great service. Will be going there again for my next car. More

by Nissan07man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Boeldt, Tommy Quinn
January 28, 2018

Perfect Overall Experience! For the moment I walked in the door with my wife to get a service quote for my 2001 Sequoia to the time the service was completed and paid for, everyo More

by sequoiaman89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Frymark, Glenn Leinen, Taylor Lecher
January 27, 2018

hassle-free buying experience. For a new car dealership in West Bend, I was surprised to see the professionalism at every step of the car sale. There was prompt follow-up and everyt More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen, Dana Kay Behm
January 26, 2018

Always nice The new dealership is really nice. Always prompt service with a pleasant waiting area. Convenient location and nice viewing area for visibility into t More

by chrisg326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie, Tyler Gau, Taylor Lecher
January 26, 2018

Love Russ Darro Nissan West Bend, WI My first visit to this beautiful, new state-of-the art facility in West Bend. Thoroughly delighted with the personal and friendly reception I received More

by Joe Fenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Gau, Taylor Lecher
January 25, 2018

Oil Change Very professional and quick service. I was in and out in less than a half hour. The waiting room was very comfortable with beverages and snacks prov More

by Jill T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
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