Russ Darrow Nissan of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Warranty service at Nissan of west bend My transmission went in my 2015 Sentra. I have 50,000 miles and I’m still baffled. Taylor and Phil were amazing but I had to call the dealership 3 tim My transmission went in my 2015 Sentra. I have 50,000 miles and I’m still baffled. Taylor and Phil were amazing but I had to call the dealership 3 times before they started to call me. unexceptable. More
Educated We enjoyed our time at Nissan. Very welcoming and inviting environment. Building is clean, has a great guest area, and awesome kids area. Sales agent We enjoyed our time at Nissan. Very welcoming and inviting environment. Building is clean, has a great guest area, and awesome kids area. Sales agent was very knowledgeable about the vehicle, process of buying, and rewards on the certification. The sales and purchase process was very quick. More
Excellent Service The service department helped me at every turn suggesting non-chargeable inspections, Answering every question even those that may have sounded non in The service department helped me at every turn suggesting non-chargeable inspections, Answering every question even those that may have sounded non informed . At no time was I pressured to have more work on the vehicle which could have caused higher expenses. While I waited for my vehicle, everyone insured I was comfortable and had a drink of my choice to relax within a clean, noise free reception area. I had been experiencing problems with the key entry system which was repaired at no expense. My vehicle was washed and cleaned prior to returning it to the clean reception area. I would recommend this service to anyone with any type of vehicle. More
Great buying experience Patrick was great: friendly, helpful, and genuinely engaging. We were interested Nissan in one of two specific vehicles and he didn't try to up sell Patrick was great: friendly, helpful, and genuinely engaging. We were interested Nissan in one of two specific vehicles and he didn't try to up sell or otherwise redirect us. He was transparent about the vehicles budget vs performance wise and made the overall buying experience more than worthwhile. Two thumbs up for great pricing and customer service. More
Justin was on top of it. Justin did a great good got me the deal I was looking for. Am was super helpful. Clean store great service. Will be going there again for my next car. Justin did a great good got me the deal I was looking for. Am was super helpful. Clean store great service. Will be going there again for my next car. More
Perfect Overall Experience! For the moment I walked in the door with my wife to get a service quote for my 2001 Sequoia to the time the service was completed and paid for, everyo For the moment I walked in the door with my wife to get a service quote for my 2001 Sequoia to the time the service was completed and paid for, everyone I worked with was just awesome! Including the Parts Manager Erica Frymark, the Service Advisor Taylor Lecher and the General Manager Glenn Leinen. The entire team at this location has earned my trust and my business for a life time. Great job everyone and I must also say this ....... all of their personalities were genuine not just "put-on" for work. Thank you! More
hassle-free buying experience. For a new car dealership in West Bend, I was surprised to see the professionalism at every step of the car sale. There was prompt follow-up and everyt For a new car dealership in West Bend, I was surprised to see the professionalism at every step of the car sale. There was prompt follow-up and everything was smooth. I can easily recommend this dealership for anyone interested in purchasing a new vehicle in the Nissan line. More
Always nice The new dealership is really nice. Always prompt service with a pleasant waiting area. Convenient location and nice viewing area for visibility into t The new dealership is really nice. Always prompt service with a pleasant waiting area. Convenient location and nice viewing area for visibility into the service area. More
Love Russ Darro Nissan West Bend, WI My first visit to this beautiful, new state-of-the art facility in West Bend. Thoroughly delighted with the personal and friendly reception I received My first visit to this beautiful, new state-of-the art facility in West Bend. Thoroughly delighted with the personal and friendly reception I received from the staff. Very comfortable, outstanding facility. Arrived without appointment for 5k service on my new Murano. No waiting. I am thrilled with this outstanding experience. Thank you! More
Oil Change Very professional and quick service. I was in and out in less than a half hour. The waiting room was very comfortable with beverages and snacks prov Very professional and quick service. I was in and out in less than a half hour. The waiting room was very comfortable with beverages and snacks provided. More

