Russ Darrow Nissan of West Bend

Russ Darrow Nissan... West Bend WI The West Bend Nissan dealership is brand new. All personnel were very helpful. Our salesman, Kevin Knapp, was extremely knowledgeable and helpful wh The West Bend Nissan dealership is brand new. All personnel were very helpful. Our salesman, Kevin Knapp, was extremely knowledgeable and helpful when discussing the vehicals. He was patient throughout the entire process of buying a new car. He gave us the info and time to decide what we really wanted in a car.He made it a painless experience.! More

It was an awesome experience! Im giving this 5 star rating because Dana was great! She made me feel comfortable and when I had concerns about the first car she was able to find som Im giving this 5 star rating because Dana was great! She made me feel comfortable and when I had concerns about the first car she was able to find something that was more suitable for me! Thanks so much for the great easy going experience!! More

New car purchasing experience Dana was great to work with. Experienced in sales, just new to the brand. She was very up front and worked hard to provide the best experience. Worked Dana was great to work with. Experienced in sales, just new to the brand. She was very up front and worked hard to provide the best experience. Worked with her manager to find the vehicle we wanted as 2017's were becoming hard to find. Vehicle we wanted was coming from another dealership. Dana kept us advised on each step even on her days off. Great to work with. Received a great deal on the vehicle we wanted. More

Fine people Work done was fast an efficiently done. The sales people were friendly and helpful, especially Melanie. It's good to have them in West Bend. Work done was fast an efficiently done. The sales people were friendly and helpful, especially Melanie. It's good to have them in West Bend. More

My Nissan Rogue experience. Patrick was awesome to work with. He was very knowledgeable about the Nissan rogue. He was very patient and attentive to our needs. Matt was a Patrick was awesome to work with. He was very knowledgeable about the Nissan rogue. He was very patient and attentive to our needs. Matt was also pleasant to work with. He got the numbers right where we wanted them. I've had service work done as well and Taylor is wonderful to work with. I would buy another vehicle from Patrick & Russ Darrow. More

Oil change Great hospitality. Greeted with a friendly smile. Professional job. Clean store. Friendly staff. Oil change was well done. Satisfied with services. Great hospitality. Greeted with a friendly smile. Professional job. Clean store. Friendly staff. Oil change was well done. Satisfied with services. Melanie was a delight to work with. More

Great! Worked with Dana and glen they are super accommodating helped us in so many ways! Highly recommend the store is very nice and welcoming gatta see this Worked with Dana and glen they are super accommodating helped us in so many ways! Highly recommend the store is very nice and welcoming gatta see this store! More

Shopping for my dream car! I have been working with sales associate Dana Behm, to find my dream car! Dana has been extremely helpful, prompt and complete with my many questions I have been working with sales associate Dana Behm, to find my dream car! Dana has been extremely helpful, prompt and complete with my many questions and crazy quests. I highly recommend Dana. She is knowledged, fast and friendly. More

Just what we were looking for. We are cheap! We have alot I'd kids and not a lot of time or money. Recently, one of our cars was in a minor fender bender but was totaled by the in We are cheap! We have alot I'd kids and not a lot of time or money. Recently, one of our cars was in a minor fender bender but was totaled by the insurance company. Did I mention that we are cheap and because of that I've always had to scour the interest looking for the best deal out there for our limited budget. We needed a replacement now so we looked online a little but we wanted to see what a dealership could do for us. We wanted someone that would have looked the car over that knew what they were doing and would stand behind their product. We went to see Dana and she was quickly able to help us find just what we needed without all the typical dealership hassle or the Craigslist BS. Thank you Dana for making this a painless no-brainer decision for us. More

Excellent customer service in the service department I’ve been coming to this dealership for the last month after purchasing a used car. I purchased a package that included free car washes and oil change I’ve been coming to this dealership for the last month after purchasing a used car. I purchased a package that included free car washes and oil changes. This winter has been very salty, so this is the fourth or so time I’ve come in. Every single time I’m met with excellent customer service. The interior and waiting area is beautiful and brand new. The best part is they have a lovely kids room. When I happen to have my step-son with me it’s very entertaining and even educational. Plus they have refreshments available. On my latest visit a lovely woman named Melanie visited with us and gave my stepson a cute stuffed animal and got him a cup for water. It was so thoughtful and really made him happy. More