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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
227 Reviews
Call Service Center (262) 429-8107

227 Reviews of Russ Darrow Nissan of West Bend - Service Center

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May 22, 2025

Tim did an excellent job when we were discussing my options for a lease or purchase of the Nissan Rogue. I decided on purchasing it and I'm totally satisfied with the SUV More

by Dan Bagin
Recommend Dealer
Yes
Employees Worked With
Tim
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May 21, 2025

We were here for an oil change and fluid level top off as wheel as inspection of our vehicle that we purchased in January. Very efficient and pleasant service. We were impressed! More

by BLZAHN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 17, 2025

This dealership is very good and keeping my vehicle safe with on time maintenance and service More

by Jnobles120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Braund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 16, 2025

Everything was clean the service was quick and online appointment was perfect haven’t been dissatisfied More

by GLIGHTHIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2025

Great service and great people. Got me into a new pathfinder rock creek edition and I love it. More

by FERG_JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2025

Overall friendly and very thorough Seems to have knowledge about my car. The tech did a great job explaining the problem. More

by WUESTEN2003
Recommend Dealer
Yes
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May 14, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 12, 2025

Easy, friendly, fast I like the video of my car. The staff was extremely kind and it was a very easy, quick experience More

by CRUSHEDCATS79
Recommend Dealer
Yes
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May 12, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 10, 2025

I had a great experience! My car feels so much better after the service. I really appreciated that I didn’t have any issues getting to work while my car was being fixed—they p More

by Eva Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My bad I don’t know his name.
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May 10, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 10, 2025

The facility is beautiful. Brandon was very helpful and professional. The detail job was lacking and I had to do that myself. I am hoping to receive my other key fob early next More

by LEGEND11141
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 09, 2025

They were honest,helpful and easy to work with. Would go recommend them to others. More

by CURRANTWIN1
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

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