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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
242 Reviews
Call Service Center (262) 429-8107

242 Reviews of Russ Darrow Nissan of West Bend - Service Center

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June 11, 2025

I am very satisfied with the Service Department. The staff is very friendly and knowledgeable. I have worked with Brian. He is very up front to what the problem is and how to go about fixing it More

by GFSEMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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June 10, 2025

He was very helpful and had a alot of information to share with me. Thank you. More

by Josie pischke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Everything went well for my oil cjh nge They checked everything for me. I was well pleased More

by PATALLENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 10, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 08, 2025

No thank you Just 12 more words Just eight more words Just four more words More

by Mlwinx13
Recommend Dealer
Yes
Employees Worked With
Roger i believe
Report | Print
Jun 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

June 08, 2025

Thank goodness for Roger. He made sure my car was serviced properly. He did an outstanding job. More

by g.r.darnell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger in the service department
Report | Print
Jun 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2025

Good service, friendly staff. Got my 3 free oil changes. Would come back if I need to More

by DONEGRAMMY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

Outstanding service provided by some great people Car delivered in perfect condition Finance office was easy to work with More

by JIMMACK0
Recommend Dealer
Yes
Employees Worked With
Drake
Report | Print
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

I’ve always had good service. But by the time I came back home, there was a clunk when turning the wheel. I took it to a shop in my town, sway bars and control arms both needed re More

by gmax6xys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know there names
Report | Print
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 31, 2025

Service department personnel were extremely pleasant to work. Required service was scheduled and completed timely. More

by misken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service was extremely helpful
Report | Print
May 31, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 30, 2025

My car was taken in promptly, I was told approximate time it would take and he went over everything when it was finished. He was very respectful and answered all my quetions. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
Report | Print
May 30, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

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