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Robert Garcia

Overview Reviews (73) Inventory (173)

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Robert Garcia

Sales Manager

Russ Darrow Nissan of West Bend

2665 W Washington St
West Bend, WI 53095

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4.4

73 Reviews

Overview Reviews (73) Inventory (173)

Dealership Experience

2 yrs, 9 mos

Industry Experience

17 yrs, 3 mos

4.4

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Robert Garcia

October 09, 2026

Dealership Rating

Employee Rating

Excellent to deal with! Everyone there was helpful and got answers for any questions I had. Everyone there was helpful and got answers for any questions I had. More

by ginam_35

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ronald Jones

Oct 10, 2026 -

Russ Darrow Nissan of West Bend responded

Hearing that our team was helpful and answered all your questions means a lot to us. We’re delighted you chose our dealership for your RAV4 purchase. Mitchell Darrow mitchell.darrow@russdarrow.com

September 25, 2026

Dealership Rating

Employee Rating

Trinity was so kind and helpful. I never felt pressured once to buy a vehicle. In the end she got me into a great vehicle and also got me a great deal! She’s great! I never felt pressured once to buy a vehicle. In the end she got me into a great vehicle and also got me a great deal! She’s great! More

by Emilyelizamal

Recommend Dealer

Yes

Other Employees Tagged: Trinity Krolnik

Sep 25, 2026 -

Russ Darrow Nissan of West Bend responded

Knowing Trinity’s kindness and the pressure-free atmosphere means a lot to our team. We’re glad Trinity could help you drive home in your new Nissan Kicks with a deal you’re happy with. Mitchell Darrow mitchell.darrow@russdarrow.com

August 10, 2026

Dealership Rating

Employee Rating

Trinity and Rob were great. Trinity has great patience. Helped me decide which Rogue I wanted and were very fair in the price. Trinity has great patience. Helped me decide which Rogue I wanted and were very fair in the price. More

by guellnancy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trinity Krolnik

Aug 10, 2026 -

Russ Darrow Nissan of West Bend responded

Our team enjoyed guiding you through your Rogue purchase. Knowing that Trinity’s patience and our fair pricing helped you choose your Rogue means a lot to us. Mitchell Darrow mitchell.darrow@russdarrow.com

June 25, 2026

Dealership Rating

Employee Rating

They were very nice and helpful with all my need and wants and were flexible wants and were flexible More

by Jacobmccardle

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Drake Burke, JOSEPH CRADEN, JUSTIN GERSONDE

Jun 25, 2026 -

Russ Darrow Nissan of West Bend responded

It’s fantastic to hear that our team was able to meet your needs with flexibility. It was our pleasure to support you in purchasing your new Nissan Sentra. Thank you for the kind review! Mitchell Darrow mitchell.darrow@russdarrow.com

June 22, 2026

Dealership Rating

Employee Rating

Trinity was so helpful to me buying my car. She answered all of my questions. Friendly and I enjoyed her very much. She answered all of my questions. Friendly and I enjoyed her very much. More

by chris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trinity Krolnik

Jun 23, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you for sharing your experience. We’re thrilled Trinity could answer all your questions and make your Nissan Sentra purchase enjoyable. Mitchell Darrow mitchell.darrow@russdarrow.com

June 17, 2026

Dealership Rating

Employee Rating

Nate was amazing The people there was so kind. Nate came in on his day off. To help me Nate came in on his day off. To help me More

by PENNY53040

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Garcia

Jun 19, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you, Penny! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

June 16, 2026

Dealership Rating

Employee Rating

friendly, knowlegeable, , no pressure, explains everything. should be rated high, much better than most. everything. should be rated high, much better than most. More

by egelarlen77@icloud.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Garcia

Jun 16, 2026 -

Russ Darrow Nissan of West Bend responded

We’re thrilled by your five star rating and that Robert provided a friendly, informative, no pressure experience with your new Nissan. We’re glad our approach stood out among others. Let us know whenever you need further support. Mitchell Darrow mitchell.darrow@russdarrow.com

June 11, 2026

Dealership Rating

Employee Rating

Everyone was very friendly. The price was the best I could find. They worked hard to make sure we were happy The price was the best I could find. They worked hard to make sure we were happy More

by KEN.KLUMB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Drake Burke, Brandon Wilder, Mitch Darrow, Shane Bode, JOSEPH CRADEN, JUSTIN GERSONDE, Trinity Krolnik, Isabella Kingman , Jose Sanchez

Jun 11, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing us for your used Ford F-150 purchase. We’re pleased our team offered friendly service and competitive pricing to ensure you were pleased with the experience. Enjoy your truck and feel free to reach out if we can assist you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 11, 2026

Dealership Rating

Employee Rating

It was a very pleasant experience We came out very satisfied They were kind and courteous satisfied They were kind and courteous More

by MNNOWAK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Garcia

Jun 11, 2026 -

Russ Darrow Nissan of West Bend responded

We’re delighted to hear your experience was pleasant and that you left satisfied. Robert was happy to provide the courteous service you deserved. Enjoy every mile in your new Nissan Frontier. Mitchell Darrow mitchell.darrow@russdarrow.com

June 07, 2026

Dealership Rating

Employee Rating

My rating and experience is definitely a 5, excellent! My wife and myself were blown away by Bella Kingman. Bella was very professional from start to the finish and at the end of the day I drove away with My wife and myself were blown away by Bella Kingman. Bella was very professional from start to the finish and at the end of the day I drove away with the vehicle I wanted. Consider yourself very lucky to have this young lady on your team. The Nissan building is very clean including the restrooms. Everyone was very kind and courteous as well. I will definitely be back as a recurring customer and also recommending others to your dealership in West Bend. More

by RCMEYER4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Garcia

Jun 07, 2026 -

Russ Darrow Nissan of West Bend responded

We appreciate your excellent feedback. We’re thrilled our staff member provided professional care throughout your visit and that you found our Nissan facility clean and welcoming. Thank you for choosing us for your Nissan and recommending us to others; we look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

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