Russell Chevrolet
Sherwood, AR
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Very friendly Had a recall done. I was dreading it but Russell Chevrolet made a awesome experience. I would definitely recommend this Russell Chevrolet it was defi Had a recall done. I was dreading it but Russell Chevrolet made a awesome experience. I would definitely recommend this Russell Chevrolet it was definitely a good experience More
Supreme Dealership I have been a repeat customer since 1980. Mostly new and some used vehicles. The Salesmen are exceptional, especially Randy Gilbreath. The deals ca I have been a repeat customer since 1980. Mostly new and some used vehicles. The Salesmen are exceptional, especially Randy Gilbreath. The deals can not be beat. Service after the sale is as it should be. The entire team at Russell in the Sales area as will as the Service area recognize you and make you feel like you matter. They always call me by my name any time I set foot on the property at Russell. They make me loyal enough to the point that I would never consider buying from anywhere else. It's kind of like they are family and as always..........family first! More
Russell Chevrolet , my new truck I went in originally to get my oil changed and look at used vehicles. I was there early, so I was able to walk the Russell lot as well as a couple ot I went in originally to get my oil changed and look at used vehicles. I was there early, so I was able to walk the Russell lot as well as a couple others and had about 5 trucks I wanted to look at. When returning to the dealership, I noticed a truck with a "special clearance" designation. I walked in the lobby and ran into Randy Gilbreth, who sold me the truck I was currently in. We had some small chat and I told him what I was up to. He said he would help me with whichever area I wanted to shop and informed me on the last truck I inquired on. Needless to say, we came to a very agreeable deal and I left with my new truck. The experience was seamless and there was no high pressure tactics used. I will definitely return to Russell when we are ready to purchase our next vehicle. More
Routine service and some advice John and the service team, informative, attentive and out in an organized timely manner. I thought about trading my Malibu a year ago, but did not car John and the service team, informative, attentive and out in an organized timely manner. I thought about trading my Malibu a year ago, but did not care for your salesman. It's the wife's care and I did not have it with me (killing a lunch break). So I asked him to look up the model of her Malibu when he ask me the specific model. He thought I was the biggest idiot when I didn't know and really got sideways. Your sales manager came out of his office and wanted to know if there was a problem. I said I simply asked him to look up the model of my wife's car because we were interested in looking at the same model which we have been pleased. I told them then it was only because of John and his service team that we deal w/Russell. When he goes, we go. I've bought cars from all your big competitors and your service team is the only one I've been pleased with. More
Great experience, no haggle experience is the best! I think I got a great deal and we are very happy with the vehicle. Salesman was knowledgeable and was extremely polite. He fought for us and brought I think I got a great deal and we are very happy with the vehicle. Salesman was knowledgeable and was extremely polite. He fought for us and brought us a great deal. More
Super review The service was fast, done well. The service specialist John was very friendly, and extremly helpful. The waiting room was clean with excellent tv re The service was fast, done well. The service specialist John was very friendly, and extremly helpful. The waiting room was clean with excellent tv reception. More
Completely satisfied Great customer service on all areas. Service department is a large reason for my 3rd Tohoe purchase from Russell. Randy, my salesman is the other. Great customer service on all areas. Service department is a large reason for my 3rd Tohoe purchase from Russell. Randy, my salesman is the other. More
super service As soon as I arrived at the service station, Mike the service rep was at my car asking questions and moving me through the process of getting my renta As soon as I arrived at the service station, Mike the service rep was at my car asking questions and moving me through the process of getting my rental car and getting back to my day as courteous and fast as possible. He called me a few hrs later to tell me my car was finished and ready to pick up at which time he showed the same quality care as when I dropped the car off More
Awesome! Bought a Tahoe, turned around and saw a camaro ss fifty and bought it the same day! Went back the next weekend to get a tire and rim changed and bough Bought a Tahoe, turned around and saw a camaro ss fifty and bought it the same day! Went back the next weekend to get a tire and rim changed and bought a silverado HD 2500! Salesman JOHN GREEN was great to work with. No stress just a lot of fun good times and lots of laughing. Of course his sales team was great as well. I have to say this was one of the greatest buying experiences i've ever had in arkansas. John you owe me a steak dinner too! More
Fantastic service, great experience Everyone was helpful and friendly, the best experience I have ever had buying a car! Not only was the service great but the process was easy and stres Everyone was helpful and friendly, the best experience I have ever had buying a car! Not only was the service great but the process was easy and stress free. Fast and Easy! More