Russell Chevrolet
Sherwood, AR
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Amazing service. Low pressure and extremely helpful. Brett and his team are great to work with. Solid follow up without the pressure. This is probably the 10th vehicle our family has bought from them Brett and his team are great to work with. Solid follow up without the pressure. This is probably the 10th vehicle our family has bought from them at least! More
This is our 3rd car that we have ordered and purchased through Russell Chevrolet. They have always gone over and above to keep us informed until delivery. They are not convenient to where we live and we through Russell Chevrolet. They have always gone over and above to keep us informed until delivery. They are not convenient to where we live and we wouldn't go anywhere else. I would highly recommend them and their service department. Great job guys!!! More
JOHN AND THE WHOLE STAFF THERE ARE GREAT AND EVEN SERVIVE AFTER THE SALE I HIGHLY RECOMMEND THOSE GUYS SALES AND SERVICE. THEY WILL TAKE CARE OF ALL YOUR NEEDS AFTER THE SALE I HIGHLY RECOMMEND THOSE GUYS SALES AND SERVICE. THEY WILL TAKE CARE OF ALL YOUR NEEDS More
Gary Nutt was very professional in helping us getting us in and out in a short amount of time with a new car as we live two and a half hours from the Dealership. Got the car we wanted and the trade in price in and out in a short amount of time with a new car as we live two and a half hours from the Dealership. Got the car we wanted and the trade in price on our car that I was asking for. Merlyn L. Cherokee Village More
Was a very disappointing experience.Misled the whole time.Waited 3 whole days to find out if we got the vehicles or not.They don't return phone calls. We haf to run them down to see what wax going on. time.Waited 3 whole days to find out if we got the vehicles or not.They don't return phone calls. We haf to run them down to see what wax going on. More
Jim Russell delivered excellent service to me when I purchased my 2020 Chevrolet Equinox. Professional. Kind. Courteous! Would absolutely buy from him/this dealership again! purchased my 2020 Chevrolet Equinox. Professional. Kind. Courteous! Would absolutely buy from him/this dealership again! More
Great dealership! We have purchased 3 vehicles from them. Mike S. Is a great salesman to work with. I highly recommend Russell Chevorlet to anyone buying a vehicle Mike S. Is a great salesman to work with. I highly recommend Russell Chevorlet to anyone buying a vehicle More
Nightmare My new (778 miles) Traverse was delivered to Russell Chevrolet December 15 for repair of collision damage. Nothing was apparently done for 3 weeks an My new (778 miles) Traverse was delivered to Russell Chevrolet December 15 for repair of collision damage. Nothing was apparently done for 3 weeks and now over 2 months later it is still not repaired and apparently nothing is happening while they wait for a $25.00 part for a 2017 vehicle which is "on backorder". The estimate originally had incorrect GM part numbers which may have been eventually corrected. I do not know what efforts have been made to obtain this part or a functional equivalent and never got any information until I started complaining to my insurance carrier and General Motors. And yet all I have been told is the part is "on backorder" and they don't know when it will be received, if ever. I have asked when it was placed on backorder and what efforts have been made to locate the part and the answer I received was "I don't know". I have never had a problem with Russell Chevrolet in the 30 years I have done business with them, but this is just a nightmare with no apparent end. Some of the blame lies with Safeco but plenty with Russell Chevrolet. More
Superior! We have bought 3 new cars from Russell and they have the best service,! We always feel at ease and never pressured. I always recommend Russell to ev We have bought 3 new cars from Russell and they have the best service,! We always feel at ease and never pressured. I always recommend Russell to everyone. Jay was courteous, knowlegable and a pleasure to work with? , More
Very friendly Had a recall done. I was dreading it but Russell Chevrolet made a awesome experience. I would definitely recommend this Russell Chevrolet it was defi Had a recall done. I was dreading it but Russell Chevrolet made a awesome experience. I would definitely recommend this Russell Chevrolet it was definitely a good experience More