
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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2018 Honda Civic I love my new car. I wanted the Metallic Blue and that’s exactly what I got!! The Online inventory showed a different 2017 blue that I didn’t want, bu I love my new car. I wanted the Metallic Blue and that’s exactly what I got!! The Online inventory showed a different 2017 blue that I didn’t want, but the sales team upgraded me to 2018.. Henry Reese and Micheal Daniel worked as a Team and got the job done. They made sure I was satisfied with my car and the notes. The finance team was understandable and help to do the final leg work!.. Micheal stayed late almost to 10pm showing me all the features and updating the setting to what I wanted! Then today I came back for my tint both Salesman was here to assist me. They was really Nice and helpful. More
Great experience! One of the best car buying experiences I have ever had! I would recommend Russell & Smith Honda to anyone and would buy from them again! One of the best car buying experiences I have ever had! I would recommend Russell & Smith Honda to anyone and would buy from them again! More
Cannot trust their service department. You might like this dealership if you don't have any problems with a car. But if your 1 month old car has a problem and you have to deal with service You might like this dealership if you don't have any problems with a car. But if your 1 month old car has a problem and you have to deal with service department it is Nightmare! They promise to call you back, but they never do. I left my car there at 7;30 am , now is 7pm and I tried to call them 5-6 times and still don't now anything about my car. Seems like no one is responsible for anything. I always liked Honda and bought two cars from this dealership this year. It was a big mistake. BTW they provide shuttle only one way. Other dealerships do both. I have problem with AC and they say they don't check it on Saturday, so I made an appointment on Friday morning so, I am staying without my car this weekend and without any idea when I will get it back. BTW they also don't give you a car for rent. Too complicated and so disappointed. Never will buy any cars from them and will recommend people to find another place to buy a car. More
Excellent Dearler Ship I experienced a great customer services from the new sales consultant ( Misty Pittman), which I dealt with her and Mr. Torres, when buying my CRV. Wis I experienced a great customer services from the new sales consultant ( Misty Pittman), which I dealt with her and Mr. Torres, when buying my CRV. Wish her all the luck in her new career. Misty is an asset to the Honda Sales Team. Also I would like to say thank you for the Finance Manager, Mr. Jordan Smith, who worked patiently to smooth the financial transactions. Mr. Smith has a great customer service, and have no doubt that I will deal again with him in the future. Thank you again Jordan Smith. More
Amazing!!! Excellent Service across the board! Within just a few hours I was test driving the car and then driving it home. Very smooth process. Joey was very he Excellent Service across the board! Within just a few hours I was test driving the car and then driving it home. Very smooth process. Joey was very helpful and he was dedicated to making sure I left the dealership happy! More
Excellent Service/ Professionals/ David Ly & Jack Varcados Greetings everyone; I had such a great experience at the Russell & Smith Honda located at 2900 South Loop West Houston, Texas 77054. I was helping my Greetings everyone; I had such a great experience at the Russell & Smith Honda located at 2900 South Loop West Houston, Texas 77054. I was helping my son in College located a good dealership with friendly courteous service. Well I found just that because the day before I was just driving around to all of the Honda Dealerships and I was unable to meet a deal that would match our Budget until I reached the Russell & Smith Honda on the South Loop. I was greeted by salesman David Ly. This was the most friendliest professional I could have ever bumped into. I advised him what exactly we were looking for and the budget we wanted to stay in. During the whole process David Ly stayed in contact with me, by walking my son and I through the process. We located a Honda in our Budget, and continued the process through my Credit Union. From start to finish the employees were all very friendly , and professional. I personally would recommend this Dealership to any and all who are serious about purchasing a vehicle. You will get the Deal of your life. Excellent Plus 10+ Ratings More
Professional Service Oriented Performance Second to None I recently bought a 2018 Honda Ridgeline from Russell & Smith Honda. My experience with the online Sales staff such as Ed and Sung Park is extremely p I recently bought a 2018 Honda Ridgeline from Russell & Smith Honda. My experience with the online Sales staff such as Ed and Sung Park is extremely pleasant and joy. I spend total of 3 emails and got immediate response back for a exceptional good offer from the Internet Sales team. We closed the deal with Finance (Eric) less than 1 hour even though it's late 9:20 pm Thursday. I have nothing to say that the Finance team is very professional and helpful in guiding me through various options. Needless to say, we cover all financial options and signed up the requires paperwork less than 1 hour. I also received upmost courtesy from Sung Park (Sales) by walking through very details and features of the new truck. His expertise and patience help me overcome the fear of all the Honda high tech. Overall, I would give the 10 out of 10 to the Russel & Smith Honda car dealership and would recommend it to anybody who is interested in Honda products. Do not waste your time to shop around somewhere else; just go straight to Russell & Smith Honda then you will earn a great deal. -From a very satisfied customer More
First Car Buying Experience Matt Melone was a consummate professional and made my first car buying experience as simple and painless as I imagine it can be. I had spoken to him o Matt Melone was a consummate professional and made my first car buying experience as simple and painless as I imagine it can be. I had spoken to him on the phone the day before I came in and let him know basically what I was looking for. He had a few options lined up for me to take a look at and test drive when I came in that were right on the money. I didn’t have to wait too long to see someone in finance and was able to get a better interest rate than I was initially expecting, which was nice as well. I’d highly recommend purchasing from this dealership and Matt specifically. More
Sung Park is so amazing and kind We went to this dealer at 2pm and bought a car at 5pm. We thanks to Park, he is so nice and patient. This was the first time went to dealer and talked We went to this dealer at 2pm and bought a car at 5pm. We thanks to Park, he is so nice and patient. This was the first time went to dealer and talked with salesman. And definitely this is a good trip. We bought a car which we like so much. Thanks More
Henry Reece is a great consultant! He is nice and patient guy. He and I communicated throw emails and negotiated the price back and forth. He replied quickly. Then we reach a point and He is nice and patient guy. He and I communicated throw emails and negotiated the price back and forth. He replied quickly. Then we reach a point and come to the dealership and get the car! More