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Russell & Smith Honda

Houston, TX

4.8
2,840 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,840 reviews

July 10, 2025

Russel & Smith provide great service. They have polite service people and good, clean waiting rooms. More

by Mmslutz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dominique
July 10, 2025

Duy worked hard to find us a car within our budget. He was great and in the future, we would reach out to him if we needed a car. More

by Edandalicia
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Recommend Dealer
Yes
Employees Worked With
Duy Le
July 10, 2025

Very easy to schedule my safety recall appointment. Esteban was very responsive and the service was finished quickly. I appreciated they offered a rental car even though it wasn't needed More

by aman.narayan24
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Yes
Employees Worked With
Esteban
July 08, 2025

Very ethical clean and thorough he was timely. He was thorough. He was good good More

by Laxsunder
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Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2025

thank you Michael Tran who is very patient very helpful he convince me to buy the car and thanks Andres with all the finance help and guide and tips and lastly thank you to the boss who give me the dea More

by Thuy
Recommend Dealer
Yes
Employees Worked With
Michael Tran 5 star
July 06, 2025

My wife and I were treated with respect and courtesy. The service staff- Thomas Mguyen was very professional! More

by danielfmorillo12
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Yes
Employees Worked With
Thomas Nguyen- Service department
July 06, 2025

Very helpful and excellent service. Easy to access the service adviser. Quick response to customer's needs. More

by kuoliaou
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Yes
Employees Worked With
Jerado
July 05, 2025

Dealt with Michael Tran and Nick Herrin. Bother gentlemen were very personable with NO high pressure. Will use them again when I need a vehicle 👍👍 More

by collinsmartha
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Tran. Nick Herrin
July 05, 2025

The service was great, Esteban was incredibly helpful and friendly. I was particularly impressed with the communication about vehicle status, attention to detail, and willingness to go the extra mile. I More

by Ag
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Recommend Dealer
Yes
Employees Worked With
Esteban
July 05, 2025

Good job Mr. Jones, Domincue was very helpful and I appreciate the help..thank you sir. I would recommend this dealership to my family and friends. More

by luddiehaynes1102
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Yes
Employees Worked With
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