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Russell & Smith Honda

Houston, TX

4.8
2,805 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,805 reviews

October 15, 2017

Honest Salesman On September 27th, 2017 me and my Mother entered Russell & Smith Honda dealership and was greeted by Christopher Gossett. This gentleman treated me an More

by Mocity87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Gossett
Oct 16, 2017 -

Russell & Smith Honda responded

Thank you for leaving such a great review! Honesty and quality are two of the cornerstones of our business, and the fact that Christopher was able to deliver on those values is simply fantastic news! If we can do anything else for you, please let us know, and we hope to see you again next time!

October 13, 2017

Quick and friendly Joey was helpful in showing me all the vehicles I wanted to say and the purchase went without a problem. They didn't take too much time with the paper More

by Civicguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Zheng, Nicholas Linder
Oct 17, 2017 -

Russell & Smith Honda responded

Civicguy, we are glad that Joey was able to provide you with a great experience. Thank you for the 5-star rating and we hope you are enjoying your new vehicle!

October 13, 2017

Smooth and Easy! I’ve been looking for the best deal on getting a new car and this dealership just made it easy as 1,2,3. I came in without any appointment, meet Henr More

by Ni9ez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Reece, Phillip, Jad Aboul-Jibin
Oct 17, 2017 -

Russell & Smith Honda responded

Ni9ez, thank you for such a great review! We are so glad that Henry, Philip, and Jad, were able to provide you with a great experience. We all appreciate the 5-star rating and we hope to see you again soon!

October 12, 2017

Worst Experience Ever I would give this place negative stars if I could. I bought a brand new car from them a month ago and have had nothing but issues since driving off th More

by Krisob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Moore and Michael Daniel, Nicholas Linder
October 10, 2017

Excellent sales service I was contacted by David Nelson from Russell and Smith Honda. I returned a text late that evening. David instantly gave me choices with low no hassle More

by Hondafavorite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Oct 11, 2017 -

Russell & Smith Honda responded

Thank you for your review! We are so happy to hear you had a good experience with us! David will be so pleased to hear your kind words! Thank you for choosing us! Come back and see us again soon!

October 09, 2017

EXCELLENT CUSTOMER SERVICE/EXPERIENCE Boubacar Kouyate was very helpful in my civic hatchback purchase. I would recommend him to anyone looking to purchase a honda vehicle to get the best More

by Honda Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boubacar Kouyate
Oct 11, 2017 -

Russell & Smith Honda responded

Thank you for your kind feedback about Boubacar! He's a great asset to our team and we're lucky to have him. Please be sure to let him or anyone at Russell & Smith Honda know if there's anything else we can do for you! Enjoy the Civic!

October 09, 2017

Nearly 30 years doing business with RS Honda We buy Hondas because they're reliable and we trust Russell & Smith sales and service - so much so that we've purchased four cars there and serviced t More

by Elizabeth S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus Bahraini
Oct 10, 2017 -

Russell & Smith Honda responded

Elizabeth, this is what we love to hear! We're so honored and flattered that you've serviced ten cars and purchased four cars from us. We couldn’t be happier to hear that you're satisfied with your experiences with us. We value your business and look forward to seeing you on your next visit!

October 07, 2017

Awesome Awesome Awesome I would definitely recommend Andy Tran (Sales Consultant) to anyone in regards to Car Purchase. He can make things look very simpler, no hiccups, time More

by Sukumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Avellaneda, Nicholas Linder
Oct 09, 2017 -

Russell & Smith Honda responded

Thank you for taking the time to leave us an incredible review! Andy and the rest of our staff really enjoyed working with you and we are so glad to hear you left Russel & Smith Honda completely satisfied. We look forward to many more years of doing business with you and we invite you to contact us if you have any further questions or concerns! Thank you again!

October 07, 2017

Excellent Buying Experinece Sung Park was very helpful in our Honda Pilot buying experince. He is a great salesperson and very friendly. I would defintely look for him if I deci More

by joel051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Park Sung
Oct 09, 2017 -

Russell & Smith Honda responded

Thank you so much, Joel! Congratulations on your new Honda Pilot, we hope you love it! Park enjoyed working with you as well and he will be so happy to hear your kind words. Thank you again and we hope to see you soon!

October 06, 2017

Love Honda! I've been with Honda for nine years and recently had to purchase a new vehicle due to the flooding. My mother referred me to Boubacar; he is a great More

by mgherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boubacar
Oct 09, 2017 -

Russell & Smith Honda responded

Thank you for sharing! We're glad to hear of your love for Honda and your recent experience at Russell & Smith Honda. Our whole team is grateful for your continued business!

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