Russell & Smith Honda

Henry was very knowledgeable I am very happy with the service I received from Henry ,he is very proffesional and polite.I amnvery happy with the service that was done on my vehicl I am very happy with the service I received from Henry ,he is very proffesional and polite.I amnvery happy with the service that was done on my vehicle More

Sales experience turned around Update: Used sales manager, Brian Kahla, reached out to me via email apologizing for the event. I replied that I was still interested in the car and e Update: Used sales manager, Brian Kahla, reached out to me via email apologizing for the event. I replied that I was still interested in the car and even made an offer. Mr. Kahla worked out a price with us and set us up with Benito Sanchez. Benito was amazing and very professional. We ended up getting the van and had a wonderful buying experience with Benito. Thanks! More

Stolen sunglasses/didn't fix my car I went to Russell and Smith Honda when my brand new 2016 Pilot's breaks started squeaking. They said all they could do was lube them up, so I left my I went to Russell and Smith Honda when my brand new 2016 Pilot's breaks started squeaking. They said all they could do was lube them up, so I left my car, and came back for it a few hours later. Later on that day, I went to get my $200 rayban sunglasses from the center console only to discover that they had been stolen. The person took the sunglasses, but left the case so I hadn't noticed. I called at least 10 times, left messages on the service manager's answering machine, and never got a response! And what's worse, my breaks still squeak!! It was as though they had done nothing to my car other than open it up to steal from me. I was unable to get back down there as I had a newborn at the time, and by the 10th call, it was pretty obvious they had no intention of doing anything about it anyway. DO NOT GO HERE!!! More

Excellent! Purchased my 2017 Honda from this dealership. Guan Tyng (GT) Tan is the best sales person. Please go to him or his boss Dino directly. If you ever dec Purchased my 2017 Honda from this dealership. Guan Tyng (GT) Tan is the best sales person. Please go to him or his boss Dino directly. If you ever decide to buy a Honda please go to this dealership. Friendly, Knowledgeable and Detail Oriented. They also did a price match for me. There is a reason why they have been around since 1917! More

5-star Honda dealership I just purchased my 3rd Honda CRV from Russell & Smith and couldn't be happier. My salesman, Boubacar Kouyate, the manager, Dino Varcados, and financ I just purchased my 3rd Honda CRV from Russell & Smith and couldn't be happier. My salesman, Boubacar Kouyate, the manager, Dino Varcados, and finance, Oscar Duran were professional, friendly and helpful.they provided the best customer service ever! I was never pressured to make a decision. I did not go to the dealership with the intention of purchasing a new car, but I am thrilled with my 2017 CRV! I went by myself and did text my husband a few times to keep him aware of my progress. This dealership has the utmost respect for women, which unfortunately is not always the case with car dealerships. Thank you Boubacar, Dino, and Oscar for helping me find a wonderful new car! More

Selam was an excellent representative She was very thorough and applied no pressure. Came back with a price that knocked it out of the park. Walked us through the entire process. Outstandi She was very thorough and applied no pressure. Came back with a price that knocked it out of the park. Walked us through the entire process. Outstanding buying experience. More

Superb experience This is the second car I have bought from Russell Smith Honda. I came back to them because of the pleasant experience I had when I bought my first car This is the second car I have bought from Russell Smith Honda. I came back to them because of the pleasant experience I had when I bought my first car from them. I felt that I was being treated with total honesty and professionalism. During the paperwork of the car, Jad Jibin explain everything in detail and make sure that I understand everything and I was very satisfied with the price and financing. I really appreciated Memo Torres and Karina for the time they took with me making sure I understood all the features of my new car. In addition, Memo and Karina brought my Honda Pilot to my door step, it was a really great service. I know I can come to Russell Smith Honda with any questions or concerns. I plan on keeping this vehicle for a while, but when the time comes for me, or any other family member, to get a vehicle I will be back. Thank you for the great experience and superb service. More

Outstanding customer support - great sales rep Dave Nelson Exhaustively researched 8 local area Honda Dealers. Dave Nelson at R&S was outstanding as was their entire staff. No pressure, honest, and reputable Exhaustively researched 8 local area Honda Dealers. Dave Nelson at R&S was outstanding as was their entire staff. No pressure, honest, and reputable. Did not give us best rock bottom price but their staff more than made up for a few hundred dollar differerence. Do not go anywhere else. Anthony in financing was great as well. Did not pressure us at all and accepted our prefied out cashiers check for full payment based in pre-agreed price with Dave Nelson in sales. Dont go anywhere else. We purchased a new 2017 CRV. Payed considerably over dealer invoice but is current market conditions. Highly reccommend this dealership who also showed my wife every feature, control, and let me even test drive another vehicle while we were waiting for completed paperwork More

Friendly and Fast. I had a recall on a SRS Unit. Made an appointment with Stephen Gonzalez At 9:00 am, 9:30 am Done. Great Guy & Service. I had a recall on a SRS Unit. Made an appointment with Stephen Gonzalez At 9:00 am, 9:30 am Done. Great Guy & Service. More