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Russell & Smith Honda

Houston, TX

4.8
2,726 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,726 reviews

September 19, 2016

Not pushy and very helpful I worked with Aveann. She was super helpful on the phone and was not pushy at all to make a sell. It made me much more likely to purchase a car from t More

by dsavage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aveann Douglas
Sep 19, 2016 -

Russell & Smith Honda responded

We're glad we could help! If you have any questions for us, please don't hesitate to give us another call or stop by the dealership if you're in the area. Thank you!

September 18, 2016

Very Happy Honda Owner This was my third Honda purchase and my third Honda dealership to work with in Houston. It was by far the most pleasant. The professionals at Russel More

by Happy Honda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, David Nelson, Jad Aboul-Jibin
Sep 19, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! We're glad you enjoyed working with our team to find your new Honda and we hope you'll stop back in whenever you're ready for that next Honda. Thanks again!

September 12, 2016

Excellent sales persons! It was very convenient for me to be able to make my deal in Spanish. Memo Torres and María made my life easier with their help through all the painf More

by Javier M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
María, Memo Torres, Jack Dino Varcados
Sep 19, 2016 -

Russell & Smith Honda responded

We're glad we could help, Javier! Please come back to see us again if you need anything else or have any questions. Thank you!

September 09, 2016

Great service! Good experience buying new car:) I had great experience buying new car with very nice, professional Sales Consultant Zee Usmani! He makes me feel great about Russell @Smith Honda! G More

by Natalia Kapustina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Usmani, Jack Dino Varcados, Benito Sanchez, Jad Aboul-Jibin
Sep 09, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Natalia! We really appreciate your recommendation of our team and we hope you'll come back to see us again as well. Thank you!

September 01, 2016

Dealer Rating We had a great customer service experience so far in Auto industry, best deal in town without any hesitation. I am really impressed with David Nelso More

by Ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Sep 01, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and it's awesome to hear you had such a great experience when you were working with David. Thank you for your support and we hope to see you again!

August 31, 2016

Great experience The sales and finance team was very helpful and supportive. My experience was very positive throughout the process. I would recommend this dealership More

by JAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Selam Fesehatsion, Jad Aboul-Jibin
Sep 01, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! It was no trouble at all for our team to help you find exactly what you were looking for in a new ride. We can't wait to work with you again whenever you're ready for another upgrade. Thanks again!

August 28, 2016

Purchase experience Ari and Jab made this purchase so simple. No dickering just straight up great customer service! Thanks for taking such good care of me! Highly recom More

by Josiebo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja, Jad Aboul-Jibin
Aug 29, 2016 -

Russell & Smith Honda responded

We are so happy to hear that Ari and Jab took great care of you! If there is anything else that you need, please don't hesitate to give us a call. Thank you for your business and we appreciate your feedback!

August 28, 2016

Great buying experience Quick, courteous service. Selam answered all questions we had and provided a lot of useful information. The price discussion was also very reasonable. More

by sasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion, Nicholas Linder
Aug 29, 2016 -

Russell & Smith Honda responded

It's great to hear that you received quick and courteous service! We are lucky to have Selam as part of our team. We appreciate your feedback and we look forward to helping you again soon. Thank you again for visiting Russell & Smith Honda!

August 26, 2016

Amazing Greatest experience I have ever had purchasing a vehicle. I will recommend the dealer to my family and friends. Always wanted a Cadillac. Next maybe More

by Deitra Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrus Bahraini, Nicholas Linder
Aug 26, 2016 -

Russell & Smith Honda responded

We're so happy our team could make your time with us enjoyable! Thank you for sending your friends and family our direction and for taking the time to leave us these stellar ratings. We look forward to seeing you again next time!

August 24, 2016

Quick Turnaround The wife and i turned date night into a car buying date. Maria Avellaneda was there to answer all our questions and guide us. She helped things move More

by andrew Etter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda, Nicholas Linder
Aug 24, 2016 -

Russell & Smith Honda responded

Andrew, it's great to hear that we made your date night a good experience! We like to hear that Maria was there to answer all of your questions and help you through the process in an efficient manner. I will let Nick and Maria know that you were pleased with the process of buying your new vehicle. We appreciate your time letting us know how we are doing and thank you again for choosing us to purchase your new vehicle!

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