Back

Russell & Smith Honda

Houston, TX

4.8
2,726 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Contact Dealership

2900 South Loop W

Houston, TX

77054

Directions

By Type

Showing 2,726 reviews

August 22, 2016

Great buying experience.Clarence P. I had a great buying experience at Russell and Smith Honda starting with my greeting on the showroom floor.I had talked to the sales director Jack Var More

by Clarence P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, David Nelson
Aug 24, 2016 -

Russell & Smith Honda responded

Clarence, we are so happy Jack and David could take care of you during your visit at the dealership. We appreciate your time letting us know how we are doing. Thank you for your business and we look forward to helping you again soon.

Aug 24, 2016 -

Russell & Smith Honda responded

Clarence, we are so happy Jack and David could take care of you during your visit at the dealership. We appreciate your time letting us know how we are doing. Thank you for your business and we look forward to helping you again soon.

August 17, 2016

Great shopping experience Shopping at Russell & Smith Honda is a great experience. Dino (GM) truly strives to meet your needs and ensures you leave completely satisfied. Karime More

by ElizabethD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karime Nava, Jack Dino Varcados, Nicholas Linder
Aug 17, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation, Elizabeth! It's so good to hear that you had such an amazing experience working with our whole team to find that perfect new ride. We appreciate your support and can't wait to see you again in the future. Thanks again!

Aug 17, 2016 -

Russell & Smith Honda responded

Thank you for writing such a thoughtful review for Dino, Karime, Nick, and the Russell & Smith Honda team! Our goal is to provide our customers with a swift and comfortable car-buying experience. We appreciate your recommendation and we hope that you enjoy your new car! Thank you again, Elizabeth!

August 15, 2016

Very professional and did not feel pressured. Everyone was very friendly and knowledgeable. We never felt pressured and our questions were answered promptly. They even offered to find the color More

by jan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Usmani, Karan Patel. Oscar Duran
Aug 15, 2016 -

Russell & Smith Honda responded

We're glad we could help! Customer service is very important to our team here at Russell & Smith Honda and we'll be here for you if you ever have any other questions for us about your new ride. Thank you!

August 10, 2016

Excellent It's a great service. Friendly people helped to make buying process easy from first call until you get the key and later. Highly recommended. More

by Say Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Imanraharja
Aug 10, 2016 -

Russell & Smith Honda responded

We love to hear that the car buying process was easy for you! Thank you for your recommendation and please let us know if you need anything else.

August 09, 2016

My Honda Pilot purchase I found this dealership to be extremely knowledgeable and courteous in the handling of my new car purchase. The dealership was clean and comfortable. More

by DavidA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Faiq, Jack Dino Varcados, Jad Aboul-Jibin
Aug 09, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation of our dealership, David! Customer service is extremely important to us and it was no trouble at all for our team to stay a bit late to make sure everything you needed had been taken care of. If there is anything else we can do for you, please don't hesitate to stop back in to see us again!

August 05, 2016

Great Overall Experience We received great service and attention to what we were looking for. Our budget was heard from the beginning and we walked out with a great deal! We w More

by Yanhel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karime Nava
Aug 05, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and we're thrilled you really enjoyed working with Karime to find the new ride you had been looking for. Thank you!

Aug 07, 2016 -

Russell & Smith Honda responded

Thank you for taking the time to write such a thoughtful review for Karime and the Russell & Smith Honda team. It's great to hear that you received the attention and customer service you were looking for. That is our goal and we will continue to provide our customers with the information they need to make an informed decision. Thank you again for your time and for choosing Russell & Smith Honda. We look forward to helping you again soon!

August 03, 2016

Awesome Deal Ari is a great Sales Consultant, he even assisted after the sale was complete by going over the features of the car before I drove off the lot. More

by Car2458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja, Jad Aboul-Jibin
Aug 03, 2016 -

Russell & Smith Honda responded

Thank you for taking the time to write a thoughtful review for Ari. It's great to hear that you were happy with your experience at the dealership. Please let us know if you need anything else, and we appreciate your business!

August 01, 2016

Fats easy and straight forward Fast easy and straight forward Price negotiation was easy and the person I worked with worked hard to get my business. Will go there again. More

by Delajamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja
Aug 02, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer satisfaction is our number one goal and we're so happy to see that you'll be coming back to see us again in the future. Thank you!

July 29, 2016

My honda This was a good experiences. Customer service is good. The sales person helped a lot. Explained new features. Price was right. Finance team explained More

by Ahnedmahfuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Aug 02, 2016 -

Russell & Smith Honda responded

We appreciate your kind words! If you have any questions for us about your new ride, please don't hesitate to stop back in to see us whenever you're in the area. Thank you!

July 28, 2016

Extremely satisfying Karisme, as well as, Arram were extremely helpful and informative. They both exceeded my expectations. I am extremely satisfied with my experience at More

by Vader1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karisme, Arram
Jul 28, 2016 -

Russell & Smith Honda responded

Thank you for the recommendation! We appreciate you coming in to work with our team and we hope you're loving your new ride. Thanks again!

...
128
...