
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,718 reviews
Awesome Experience!! Thanks Ari! I want to thank Ari for a wonderful experience at Russell and Smith. I would recommend this dealership to my family and friends. Ari was knowledgeab I want to thank Ari for a wonderful experience at Russell and Smith. I would recommend this dealership to my family and friends. Ari was knowledgeable about the vehicle. Thanks More
Screwed at service center. Not honest. Was screwed. Was it because I was a woman? Took daughter's car in for first service. After tires rotated I was told tire had a nail in th Not honest. Was screwed. Was it because I was a woman? Took daughter's car in for first service. After tires rotated I was told tire had a nail in the side and it could not be fixed. Had tire replaced for over $100. Once I returned home, 5 hrs away, I took tire out of my vehicle and noticed nail was on the thread a good inch from the side and had not even penetrated through the tire. Really? I was one of 50 people there that morning. Were you not making enough money without screwing me? How many others did you screw that day. I took for granted you were honest when I was told this. Not about the money. You were dishonest and I will never do service with you again. Will be sending you pictures and calling Monday morning. Will be sharing on Houston Fire Dept. Facebook page. Delisa Whitt 817-223-2234 Service done Friday 3-8-16 More
Thanks Salem! You're awesome!! I want to thank Salem for keeping me in the loop of everything. You was very patient and kind. From the time I picked out my car up until the end whe I want to thank Salem for keeping me in the loop of everything. You was very patient and kind. From the time I picked out my car up until the end when I signed on the dotted line. Again, thanks Salem. You're awesome. More
Awesome Experience I am giving Russell and Smith a 5 star rating because my experience with buying a brand new car there was informative and my Sales Consultant Mr. Kara I am giving Russell and Smith a 5 star rating because my experience with buying a brand new car there was informative and my Sales Consultant Mr. Karan Patel was kind, patient, and knowledgable. He answered all my questions. I was so satisfied with his outstanding service, I chose to do business with him and Russell and Smith dealership. More
Love this Place! Great Car Buying Experience! After a looooong day looking for a vehicle and visiting 4 dealerships, I stopped by Russell & Smith Honda. Jerald Ardoin was my Sales Consultant, an After a looooong day looking for a vehicle and visiting 4 dealerships, I stopped by Russell & Smith Honda. Jerald Ardoin was my Sales Consultant, and he made it a great process from start to finish. He was friendly, professional, and he was very knowledgeable about each vehicle on the lot that I inquired about. I found a pre-owned vehicle (2014) BETTER than the one I was originally looking for in my price range. I was really surprised that they even had pre-owned Cadillacs at great prices. Jerald made sure that I received everything I wanted and more. As a rule, I do NOT purchase any pre-owned vehicle without my mechanic giving it the seal of approval. I made this request, and Russell & Smith Honda did not have a problem with it because of the confidence in their guarantee to the customer. I took it to my mechanic, and he gave it the thumbs up and confirmed it was a quality vehicle. I didn't feel that I was taken advantage of or paid too much for my vehicle. Finance Manager Anthony Alexander was also a pleasure to work with. He answered all of my questions before the final purchase and I received a warranty that best fit my needs. There was no stress, and it was a very smooth process. Jerald and Anthony were great to work with. I absolutely recommend Russell & Smith Honda to purchase your next new or pre-owned vehicle. More
Buying preowned Jerald helped us get our first preowned certified Honda Civic. He has a great personality and was fun to work with. Nicholas helped with the finances Jerald helped us get our first preowned certified Honda Civic. He has a great personality and was fun to work with. Nicholas helped with the finances and was very clear explaining the coverage options and got all the paperwork together quickly. Good job! More
Excellent! I worked with Marlon - he literally sold me the Honda CR-V, just by how honest and forthcoming he was. I really enjoyed my buying experience! I worked with Marlon - he literally sold me the Honda CR-V, just by how honest and forthcoming he was. I really enjoyed my buying experience! More
No Hassel, Painless, and Smooth Experience My salesperson, Selam, delivered the best guest service experience! She was extremely patient and let me test drive as many cars as it took for me to My salesperson, Selam, delivered the best guest service experience! She was extremely patient and let me test drive as many cars as it took for me to make my decision. I highly recommend asking for her to take care of you if you are in the market for a Honda. More
The best Honda Dealer in town This Honda dealer is the best service compare to other Hondar dealer that I have been. The staffs are nice and friendly, especially the sale man who s This Honda dealer is the best service compare to other Hondar dealer that I have been. The staffs are nice and friendly, especially the sale man who sold my car. His name is Karan Patel. He is supper patient , very helpful and excellent service. I would give him more than 5 stars and of course I will recommend to my friends to look for him If they want to buy Honda ??. More
The Best Car Buying Experience! Karan Patel greeted me at the door within seconds of me entering the building. I was in to purchase a 2016 Honda CR-V, I had the color the options an Karan Patel greeted me at the door within seconds of me entering the building. I was in to purchase a 2016 Honda CR-V, I had the color the options and price in mind when I arrived. Karan took my information, came back with the price I had in mind, wrote the contract and I was on my way. It was really this easy. I Highly recommend Karan to be your Sales Consultant for your next purchase at Russell & Smith Honda. Great Experience, Thank you Karan. More