Russell & Smith Honda

Understanding service Very empress with the knowledge of the sales woman. I liked that I didn't get hassled. She understood that there's a process and I will going back in Very empress with the knowledge of the sales woman. I liked that I didn't get hassled. She understood that there's a process and I will going back in The future to purchase my car. More

EASY! OSCAR DURAN AND TREY BODWIN COULD NOT HAVE MADE THE PROCESS ANY EASIER. OSCAR EVEN WENT AS FAR AS TOUCHING UP THE WASH AND DETAIL JOB HIMSELF WHILE TR OSCAR DURAN AND TREY BODWIN COULD NOT HAVE MADE THE PROCESS ANY EASIER. OSCAR EVEN WENT AS FAR AS TOUCHING UP THE WASH AND DETAIL JOB HIMSELF WHILE TREY WAS GETTING THE PAPERWORK READY SINCE THE DETAIL DEPARTMENT HAD ALREADY CLOSED. I WOULD DEFINITELY RECOMMEND RUSSEL AND SMITH HONDA TO FRIENDS AND FAMILY. More

Not just a business transaction, a pleasant experience. This is our second purchase at this dealership in less than one year. From the first contact with a salesman to the assignment to the primary staff t This is our second purchase at this dealership in less than one year. From the first contact with a salesman to the assignment to the primary staff that handled the transaction and finally to the conclusion of the purchase--it was an easy and well organized event. The sensitivity of the staff to avoid judgmental comments and stay on course with the client's preferences and decisions was well received and much appreciated. More

Great car shopping experience! I had not bought a car in 16 years and was really not looking forward to the dreaded chore of car shopping. Was I pleasantly surprised!!! The perfec I had not bought a car in 16 years and was really not looking forward to the dreaded chore of car shopping. Was I pleasantly surprised!!! The perfect sales team, headed by Selam, assisted by Marlon (in training), "landed in my lap." Selam and Marlon were very helpful from start to finish; friendly, courteous, and knowing their stuff. Absolutely no pressure or hassles. It was a pleasure buying my new Honda Accord with the help of them both, who made that dreaded chore into a fun experience with the end result being my complete satisfaction with buying the perfect car for me at Russell and Smith. Thank you, Selam and Marlon, for your customer-friendly service. More

New 2015 CR-V Touring - Great Experiance It all started with the very nice Eddie who had all the knowledge in the world on the CR-V as well as all the other CR-V. He had all the answers. More It all started with the very nice Eddie who had all the knowledge in the world on the CR-V as well as all the other CR-V. He had all the answers. Moreover the negotiation part was the best. His experience showed all the time in our negotiation discussion. I am not sure whether i won the discussion but i am very happy that i have good experience in that with employee. He is none other that Eddie Castillo. I came to know that Eddie is working here from a month and half before and i am really impressed. The next best thing is the Finance Manager i dealt with. He explained the additional benefits that i am buying in a way that before I realize I signed everything. The most fascinating other tool that impressed me is the DocuPad I saw in Finance Manager's Office. Overall nice experience the first time and looking forward for the same experience as long i good. More

New Accord I traded in my 02 accord for a 2012 accord and i was very satisfied with the service Thess provided me. I would recommend her to anyone, she was very I traded in my 02 accord for a 2012 accord and i was very satisfied with the service Thess provided me. I would recommend her to anyone, she was very friendly and patiently answered all my questions because i was a little hesistant. Amanda was very helpful as well and patiently answered my question so overall i had a great experience! More

Awesome Team!!! What a dealership!!! Courteous, friendly, caring, and very attentive to the customer's needs. I have never walked into a dealership and experienced t What a dealership!!! Courteous, friendly, caring, and very attentive to the customer's needs. I have never walked into a dealership and experienced this treatment. Awesome!! Teamwork makes the dream works More

Great staff and helped with better purchase experience I have bought New Honda CRV 2015 and this is my first car, and when I arrived at this dealership they approached and explained me with good profession I have bought New Honda CRV 2015 and this is my first car, and when I arrived at this dealership they approached and explained me with good professional manner. They were really helpful in making my decision to purchase a car and assured to be in my budget. My sales representation Andy Tran was really helpful in my end to end process at dealership and to seal the deal. He ensured that I am comfortable in every aspect of the process involved. Would definitely recommend this dealership to my friends and colleagues. More

Great used car purchase experience This dealership is immaculate, professional and was a pleasure to work with. I purchased a used car. James Huges was my sales rep and accommodated m This dealership is immaculate, professional and was a pleasure to work with. I purchased a used car. James Huges was my sales rep and accommodated my tight schedule. He stayed late for me and made sure answer all of my questions and got the deal though quickly! These guys are good. More

Great car and customer service We bought a preowned certified 2012 Honda Civic EX. It was our first experience buying a preowned car. The buying process was very smooth and the car We bought a preowned certified 2012 Honda Civic EX. It was our first experience buying a preowned car. The buying process was very smooth and the car turned out to be pretty much as good as new. The sales person, Dennis Lewis, was very professional and gave honest advice. The financing person did a great job as well. More