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Russell & Smith Honda

Houston, TX

4.8
2,533 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,533 reviews

October 27, 2015

Understanding service Very empress with the knowledge of the sales woman. I liked that I didn't get hassled. She understood that there's a process and I will going back in More

by Loopycoopsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aveann Douglas
Oct 28, 2015 -

Russell & Smith Honda responded

We're glad to hear that! We appreciate you taking the time to tell us about your experience and we can't wait to help you out again soon. Thank you!

October 26, 2015

EASY! OSCAR DURAN AND TREY BODWIN COULD NOT HAVE MADE THE PROCESS ANY EASIER. OSCAR EVEN WENT AS FAR AS TOUCHING UP THE WASH AND DETAIL JOB HIMSELF WHILE TR More

by CBEERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TREY BODWIN, Oscar Duran
Oct 26, 2015 -

Russell & Smith Honda responded

Thank you for your recommendation! We will always do our best to make sure you have been completely taken care of whenever you come to see us. Please let us know if there's anything else you need. Thanks again!

October 26, 2015

Not just a business transaction, a pleasant experience. This is our second purchase at this dealership in less than one year. From the first contact with a salesman to the assignment to the primary staff t More

by Hondafan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Bodwin, Jack Dino Varcados, Maria Avellaneda
Oct 27, 2015 -

Russell & Smith Honda responded

Thank you for your continued support! We really appreciate you coming back to see us once again and we're glad you've had such good experiences with our team. If there's anything else we can do for you, please don't hesitate to let us know. Thanks again!

October 19, 2015

Great car shopping experience! I had not bought a car in 16 years and was really not looking forward to the dreaded chore of car shopping. Was I pleasantly surprised!!! The perfec More

by EMS2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kudos to Anthony and Dino for assisting with the financial aspects. Thank you., Jack Dino Varcados, Marlon Serrano
Oct 20, 2015 -

Russell & Smith Honda responded

We were more than happy to help! Customer service is one of our team's highest priorities and we're so glad to hear that you enjoyed working with Selam, Marlon, and the rest of our team to find your new Accord. If there is ever anything else you need, please don't hesitate to stop back in to see us again soon. Thank you!

October 18, 2015

New 2015 CR-V Touring - Great Experiance It all started with the very nice Eddie who had all the knowledge in the world on the CR-V as well as all the other CR-V. He had all the answers. More More

by Manikumar Thirugnanasambandam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Castillo
Oct 19, 2015 -

Russell & Smith Honda responded

Thank you for sharing your experience with us! It's so great to hear how much you loved all aspects of your visit. If there is ever anything else you need or have questions about, please don't hesitate to come back to see us once more. Thanks again!

October 17, 2015

New Accord I traded in my 02 accord for a 2012 accord and i was very satisfied with the service Thess provided me. I would recommend her to anyone, she was very More

by Abel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda , Thess Mangahis
Oct 19, 2015 -

Russell & Smith Honda responded

We're glad you enjoyed the experience you had with our team! Feel free to let us know if you have any other questions. We appreciate your recommendation and hope you're loving your new Accord. Thank you!

October 17, 2015

Awesome Team!!! What a dealership!!! Courteous, friendly, caring, and very attentive to the customer's needs. I have never walked into a dealership and experienced t More

by Sportcruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Nelson
Oct 19, 2015 -

Russell & Smith Honda responded

That's what we aim for! We will always do our best to make sure you have everything you need whenever you're with us. Thank you!

October 15, 2015

Great staff and helped with better purchase experience I have bought New Honda CRV 2015 and this is my first car, and when I arrived at this dealership they approached and explained me with good profession More

by Rajesh D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2015 -

Russell & Smith Honda responded

Hello, Rajesh! Thank you so much for sharing these kind words and recommendation! We are happy our team was able to answer all of your questions and meet your needs during your recent purchase. We hope you love your new CRV and will come back to visit us soon!

October 15, 2015

Great used car purchase experience This dealership is immaculate, professional and was a pleasure to work with. I purchased a used car. James Huges was my sales rep and accommodated m More

by Michael W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 16, 2015 -

Russell & Smith Honda responded

We appreciate you sharing your thoughts regarding your experience with James and the team, Michael! Customer satisfaction is our top priority and we are so glad to know you enjoyed your visit with us. We look forward to doing business with you more in the future!

October 15, 2015

Great car and customer service We bought a preowned certified 2012 Honda Civic EX. It was our first experience buying a preowned car. The buying process was very smooth and the car More

by SAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Lewis
Oct 16, 2015 -

Russell & Smith Honda responded

We are so pleased to know you love your car and are satisfied with your experience with our team! Thank you for leaving us this review and for choosing to make your purchase with Russell & Smith Honda. We hope to see you again soon!

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