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Russell & Smith Honda

Houston, TX

4.8
2,718 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,718 reviews

March 18, 2016

Professional staff and excellent service I just bought a 2016 Honda Accord from Russell & Smith Honda. My sales consultant was ARI IMANRAHARJA. He was extremely helpful, very courteous and a More

by Russell&SmithFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Bodvin - Finance, Ari Imanraharja
Mar 21, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! It's so good to hear how much you liked working with Ari and our team to find your new Accord. Please let us know if there's anything else you need!

March 08, 2016

Superb Service! Buying a car is not as easy as buying a new cell phone, but with Russell & Smith Honda, they make it easy for their customers. Staff of this dealershi More

by ericbelarga@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Mar 09, 2016 -

Russell & Smith Honda responded

We're glad we could help! We will always be working as hard as we can to make your buying experience as easy as possible. Please let us know if there's anything else you ever need from our team. Thank you!

March 07, 2016

Marlon Serrano should get salesman of the year I purchased a Honda CRV two years ago and was not pleased with the purchase the minute I drove it off the lot. The suspension was horrible, the road More

by Friend, Carolyn48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Serrano
Mar 08, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation, Carolyn! We're so glad everything was able to get worked out and that you're loving your new CR-V. We hope you'll come back to see us again soon!

March 07, 2016

My best car buying experience to this date I was at Russell & Smith Honda for an oil change on our 2013 Honda Fit a few days ago. While I was waiting I decided to browse around. Then Ari, our More

by MiguelIbarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Ari Imanraharja, Jad Aboul-Jibin
Mar 08, 2016 -

Russell & Smith Honda responded

We're glad we could help you out, Miguel! We always want you to have an awesome experience whenever you are with our team and we're so happy to hear Ari was able to get you all the information you needed to make your decision on the Odyssey. Please don't hesitate to stop back in if you have any questions for us. Thank you!

March 04, 2016

Hassle free and pain free car buying experience I have always dreaded to go to a car dealership, whenever it is time to replace my car. But Ari Imanraharja made the process hassle free. I was able t More

by Art_022916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja
Mar 04, 2016 -

Russell & Smith Honda responded

We're glad you enjoyed working with Ari and our team! We know buying a car can be a stressful experience but we never want you to feel stressed during your visit with our dealership. If you have any questions about your Accord, feel free to drop by and see us again soon. Thank you!

March 04, 2016

Waist of time I wish I could give 0 star, Their manager called me gave me an appointment and he took off on the same day, also there associate waisted so much time More

by Newbuyer4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benito Sanchez
March 04, 2016

New car Denise was easy to work with and price of cry was great. I would send everybody I know to RS for Honda ford or used cars next time. More

by David333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Molina
Mar 07, 2016 -

Russell & Smith Honda responded

That's what we like to hear, David! Customer service is a top priority for our team here at Russell & Smith Honda and we'll be here for you if there's anything else you need. Thank you!

March 02, 2016

Best Place to buy Honda Vehicles (Esp. CR-V ) Nice Car buying experience. Whatever I negotiated in email, thats the price. Nothing more/Nothing else. David Nelson is great salesman. If you are lo More

by Naga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson, Jad Aboul-Jibin
Mar 03, 2016 -

Russell & Smith Honda responded

Thank you for sharing your experience with us! We know your time is valuable so we'll always try our best to get you out on the road in your new ride as quick as we can. If you have any questions for us, feel free to drop by again the next time you're in the area. Thanks again!

March 02, 2016

Great Experience I came in a purchase a new car and was assisted by Thess. She was extremely knowledgeable and helpful with my search for a new car. She helped me find More

by txcarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Mar 03, 2016 -

Russell & Smith Honda responded

We're glad we could help! Customer service will always be something our team takes very seriously and we'll do what we can to make sure you have an awesome experience every time you come in to see us. Thank you!

March 01, 2016

Good service and friendly Sales Consultant I was attended by Sales consultant Maria Avellaneda. I would like to say well done. She is very friendly, understanding and most importantly doesn't More

by David Xie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Mar 02, 2016 -

Russell & Smith Honda responded

Thank you for your kind words! We're always happy to hear from our customers and we're glad you like working with Maria to find your new ride. Thanks again!

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