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Russell & Smith Honda

Houston, TX

4.8
2,715 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,715 reviews

January 09, 2016

Team work I called a head with my inquire on day before actually buying the car, but he whole process took less than 45 mint. Selam makes sure took care of me. More

by Temesegen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino, Natali and selam , Jack Dino Varcados, Selam Fesehatsion, Natali Wood
Jan 11, 2016 -

Russell & Smith Honda responded

Thank you for the kind words! It was our pleasure to help you during your search for a new car and we hope you'll visit us again whenever you're ready for another new ride. Thanks again!

January 09, 2016

Great Staff I was recommended by Prashant Palmer to come and purchase my new 2016 Odyssey from Karan Patel. Karen, made my car buying experience hassle free along More

by ppalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Dino Varcados
Jan 11, 2016 -

Russell & Smith Honda responded

Thank you for your recommendations! We were more than happy to help you pick our what you were searching for in the Odyssey. Please come back and see us again soon!

January 08, 2016

Great Experience Big Thanks to Selam for making my moms car buying experience easy and comfortable also thanks to Mr.Anthony for all his time and patience with answeri More

by Karen Nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Jack Dino Varcados, Selam Fesehatsion
Jan 11, 2016 -

Russell & Smith Honda responded

Thank you for sharing this with us, Karen! It's so great to hear how much you enjoyed working with Selam to find what you and your mom were looking for. Please give us a call if you need anything else. Thanks again!

January 08, 2016

Thank you so much! I would like to thank Thess and Maria for helping me getting my new Honda civic! I'm loving my car! They were very helpful, patience and friendly! More

by mahin15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis, Maria Avellaneda
Jan 11, 2016 -

Russell & Smith Honda responded

That's what we like to hear! If you have any questions about your new Civic, feel free to drop by again to see us. Thank you!

January 06, 2016

Exemplary Service Our experience with Russell & Smith Honda was outstanding. They absolutely know how to satify their clients. We had a smooth sailing buying experience More

by jenny7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jad Jibin
Jan 06, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Jenny! Customer satisfaction is our number one goal here at Russell & Smith Honda and we'll always be here for you if you need anything at all. Thank you!

January 04, 2016

Absolutely Great Sales Experience Salesperson Aveann Douglas made for an extremely positive buying experience; she possessed and displayed the right balance of personality, product kno More

by scason69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Aveann Douglas
Jan 05, 2016 -

Russell & Smith Honda responded

Thank you for sharing your experience with us! We're so happy to hear about your awesome experience working with Aveann and the rest of our team to find the Accord you were looking for. We're glad you're loving your new ride and we can't wait to see you again soon!

January 03, 2016

Excellent salesperson service My salesperson at Russell & Smith Honda was outstanding. This was my first Honda and the sales team and management went above and beyond to exceed my More

by JJR2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Selam Fesehatsion
Jan 04, 2016 -

Russell & Smith Honda responded

That's awesome to hear! Customer service will always be one of our team's highest priorities and we'll do what we can for you to have an amazing experience every time you come in to work with us. If there's anything at all that you need, please don't hesitate to give us a call or stop back in if you're in the area. Thank you!

December 31, 2015

Great New Car Buying Experience Both the sales department and finance office were friendly, informed and efficient. I am grateful for the service received from Aveann and Trey. I r More

by NewCarBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aveann Douglas
Dec 31, 2015 -

Russell & Smith Honda responded

That's what we like to hear! We're always going to be working as hard as we can to make sure you have everything taken care of when you're with us. We can't wait to see you again soon. Thank you!

December 31, 2015

Great experience My sister in law bought a Honda Civic from this dealership. We worked with Selam, and she was extremely nice, helpful, and honest. Great experience ov More

by JohnDoe2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Dec 31, 2015 -

Russell & Smith Honda responded

We were happy to help your family find the Civic your sister-in-law was looking for. If there are any questions about the new ride, please don't hesitate to give us a call or stop back in if you're nearby. Thank you!

December 31, 2015

best day as a car buyer Just bought my new 2016 honda pilot and loving it.My salesperson Karan was the best and made everything run smoothly.My car was not due until january More

by kenrhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
Jan 04, 2016 -

Russell & Smith Honda responded

That's what we like to hear! We were happy to help you find what you were looking for in a new ride and we hope you're loving your Pilot. Thank you!

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