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Russell & Smith Honda

Houston, TX

4.8
2,715 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,715 reviews

December 31, 2015

Decent dealer and really helpful employees Especially Selam were truly helpful and friendly and honest toward the customers. Plus, the price the dealer offered is relatively fair comparing to o More

by Devin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jan 04, 2016 -

Russell & Smith Honda responded

Thank you for sharing your experience with us! We're so happy to hear you enjoyed working with Selam and our team to find what you were looking for. Please don't hesitate to stop back in if you need anything else!

December 31, 2015

Excellent Sale Employees I was glad at the first phone call from Tom, and thought this is a right sale representative I would deal with. Tom is friendly, helpful, honest and d More

by Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Escamilla
Dec 31, 2015 -

Russell & Smith Honda responded

Thank you for giving us a chance! Customer service is a top priority for our team and we'll always be here if you ever have any questions or concerns about your new CR-V. We hope you'll come back to see us again soon!

December 31, 2015

Great experience choosing & buying new car Here is "why": 1. Caring & helpful staff (I'd highly recommend Karan Patel for his patience, very nice manners, respect clients' time, attention to c More

by Gigi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
Dec 31, 2015 -

Russell & Smith Honda responded

Thank you for the recommendation! Customer service is very important to us so it's great to hear that you pointed that our about your visit. Please let us know if you need anything else!

December 30, 2015

Good Service Karan, the Sales Consultant, was very friendly and accommodating. He was very helpful during the whole process (although the whole financing part too More

by civicgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
Dec 31, 2015 -

Russell & Smith Honda responded

Thank you for sharing this with us! We're glad you enjoyed working with Karan to find your new Honda. If there's anything else you'd like to discuss, feel free to drop by and we'll be here for you. Thanks again!

December 30, 2015

Great Experience at Russell& Smith Honda I had a great experience at Russell& Smith Honda. Our sales consultant was Karan Patel who was very helpful and nice. We never felt pressured. I would More

by hyun90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
Dec 30, 2015 -

Russell & Smith Honda responded

That's great to hear! Please let us know if there is ever anything else we can do for you. Thank you!

December 30, 2015

Excellent Experience At Russell & Smith Honda I had an awesome experience at Russell & Smith Honda! Everyone was super helpful, polite and never pushy. Selam was my sales consultant and she was as More

by AggiePride11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Dec 30, 2015 -

Russell & Smith Honda responded

Thank you for sharing this with us! We will always do our best to make sure you're taken care of and it's awesome to hear that you enjoyed working with our team so much. We can't wait to work with you again in the future. Thanks again!

December 28, 2015

Awesome My husband and I were in the market to purchase a new vehicle but we were dreading because of previous bad experiences. We were in the area doing last More

by CarlosR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales: Karan Patel/Finance: Trey Bodwin/ Management: Damir Kurtalic
Dec 28, 2015 -

Russell & Smith Honda responded

Thank you for your recommendation! We're so happy to hear about your great experience with our team and we want you to know that you can come back to see us if there's anything you need. Thanks again!

December 27, 2015

Dennis Lewis is a great Sales Consultant. My daughter had to purchase a new car after a total loss accident. Mr. Lewis, the Sales Consultant who worked with us, was helpful, professional, and More

by Mike1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lewis
Dec 28, 2015 -

Russell & Smith Honda responded

We're sorry to hear about your daughter's accident, Mike, but we're glad our team was able to help you find a new car for her! We'll always be here for your family if there's anything else you need and we hope to see you again. Thank you!

December 26, 2015

Outstanding purchase experience at Russell & Smith Honda I am very pleased with R&S Honda: salesman has knowledge of 2016 Honda Pilot vs. Toyota Highlander products and treated customer with professional man More

by HDiep2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Memo Torres, Jack Dino Varcados
Dec 28, 2015 -

Russell & Smith Honda responded

Thank you for this awesome review! We know buying a new car is a huge decision and our team will always do their best to make sure you have all the information you need before coming to a decision. We hope to see you again soon!

December 24, 2015

My experience at Russell & Smith was excellent . The salesperson Tom Tran was very helpful, friendly and very knowledgeable. He provided and took care of everything I requested. He was available to More

by camaroerik21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey
Dec 28, 2015 -

Russell & Smith Honda responded

Thank you for sharing this with us! It's awesome to hear from our customers and we'll be sure to let Tom and Trey know to keep up the good work. Feel free to give us a call if you have any questions. Thanks again!

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