Russell & Smith Honda

Awesome Dealership After going to another Honda dealership in my area, who was unwilling to work with me and was very snub. I decided to contact Tom Tran at Russell & Sm After going to another Honda dealership in my area, who was unwilling to work with me and was very snub. I decided to contact Tom Tran at Russell & Smith Honda. I'm glad I did he told me to come in and he would help me out in anyway possible. Tom was very helpful, friendly and very knowledgeable. Even with his arm in a sling, he went above and beyond to make me a very satisfied customer. He did an excellent job and I would definitely recommend him to my friends. More

my buying experience The buying experience was excellent . the Salesperson Andy was very courteous and was helpful and did everything in a timely manner . I am very sati The buying experience was excellent . the Salesperson Andy was very courteous and was helpful and did everything in a timely manner . I am very satisfied and would recommend my friends to come to Russell & Smith Honda More

Helpful/Confident/Communicative My first experience with Russell Smith Honda was in 2011 when I purchased a new CRV. Today I went in to see about buying a new car (a needed upgrade s My first experience with Russell Smith Honda was in 2011 when I purchased a new CRV. Today I went in to see about buying a new car (a needed upgrade since my poor 2011 has been run ragged). I dealt with Karan P and he was very helpful and professional. Overall my experience with Russell Smith has always been a great one. Their communication of what is happening, is going to happen, and had happened, during the car buying process is on point. More

Excellent Customer Service I received superior treatment from my sales team duo of Thes and Marlon. They provided dynamic service with a smile and were attentive to my personal I received superior treatment from my sales team duo of Thes and Marlon. They provided dynamic service with a smile and were attentive to my personal needs. More

Personalized service I'm driving my new 2016 Kona Steele Honda--thanks to Karan, Damir, and Trey from the Russell & Smith Honda family. Karan's friendly customer service I'm driving my new 2016 Kona Steele Honda--thanks to Karan, Damir, and Trey from the Russell & Smith Honda family. Karan's friendly customer service made the difference in a hassle-free car buying experience. I received personalized, red carpet treatment from entry to exit. It all started with Karan meeting me and greeting me at the door. Great work, guys!!! More

Great Car Shopping Experience Our overall experience was both Amanda Lumen and Andy Tran, did an exceptional job with attending to all the questions which made the experience fun o Our overall experience was both Amanda Lumen and Andy Tran, did an exceptional job with attending to all the questions which made the experience fun overall. I would gladly refer these two too work with them,our experience was wonderful overall and hassle free. More

Patient and Attentive! Was just driving by and decided to stop and check prices on a used vehicle for work purposes. Informed Dennis that I wasn't looking to purchase at the Was just driving by and decided to stop and check prices on a used vehicle for work purposes. Informed Dennis that I wasn't looking to purchase at the moment but that didn't stop him from answering every question I had honestly and genuinely. I will definitely be back when I am ready and I'll ask for him by name! More

A wonderful experience !! First off I want to give accolades to the trifecta of employees that made my experience truly great. Denise Molina, Memo Torres and Anthony Alexander First off I want to give accolades to the trifecta of employees that made my experience truly great. Denise Molina, Memo Torres and Anthony Alexander , I thank you once again for a great experience. From the first contact to the signing of the deal , everyone treated me professionally and set my nerves at ease. Last new car I purchased was in 2000. I could not have asked for a smother transaction from start to finish. I will definitely recommend your dealership to anyone looking for a Honda. More

GOT A NEW RIDE!! I gave this dealer a try because it was in the area. I recently moved to Houston and needed to replace my car. I was unfamiliar and going to the first I gave this dealer a try because it was in the area. I recently moved to Houston and needed to replace my car. I was unfamiliar and going to the first place was a risk, but I was greeted with supreme service from Dennis B. He was knowledgeable and patient with the sale. I had many questions and he answered them all with a smile. I'm not sure how the other salesman are, but he made it a pleasant shopping experience. Still enjoying my Honda Civic More

Easy pre owned purchase After searching for a pre owned Honda near our home in Orange, TX we decided to expand our search and ended up at Russell & Smith Honda in Houston. We After searching for a pre owned Honda near our home in Orange, TX we decided to expand our search and ended up at Russell & Smith Honda in Houston. We got in around 6pm on a Friday night and was able to be out the door by 8pm which made us very happy. I highly recommend our sales person, Jaime Rojas for an easy buying experience. More