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Russell & Smith Honda

Houston, TX

4.8
2,787 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,787 reviews

November 25, 2015

Great! I had a pleasant experience shopping for my new vehicle at Russell Smith Honda. The salesman I worked with and the others were very kind, helpful and More

by Ladyangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lewis
Nov 30, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a very important part of our team's mindset and we'll always do our best to make sure you're taken care of. Thank you for sharing this and we hope to see you again soon!

November 24, 2015

2015 Honda Accord coupe My expirence with Russell & Smith Honda was great and I would defiantly recommend others to go there.. They were very professional and quick:) :) oka More

by Cadamsleadda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Anderson, David Nelson
Nov 24, 2015 -

Russell & Smith Honda responded

That's great to hear! We really appreciate your recommendation and we hope you'll come back to see us if there's anything else you need. Thank you!

November 24, 2015

Overall feedback is good Overall feedback for Andy Tran is good and he helped in all manner he could. It was his first car he sold to us. Thanks for all your help & Memo Tores More

by chetanchatwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 24, 2015 -

Russell & Smith Honda responded

Thank you for sharing this with us! Customer service will always be something our team takes very seriously and we'll definitely do whatever we can to make sure you have an awesome experience. Feel free to drop by again if you have any questions for us!

November 22, 2015

Flawless Customer Service Experience Going into this dealership made me feel at ease. Highly recommend anyone looking into a vehicle to go to this dealership, they will put you in a new o More

by atf242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Bodwin, Memo Torres, Natali Wood
Nov 23, 2015 -

Russell & Smith Honda responded

Thank you for the recommendation! We will always do our best to make sure you are completely taken care of by our team when you're in need of a new ride. We'll be looking forward to helping you out again if you need another car. Thanks again!

November 21, 2015

Loved the PDF document desktop in finance! My salesperson Tom Tran is very knowledgeable and provided excellent customer service during the entire sales process. He was assisted by Memo Torres More

by spudboy999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Bodwin, Memo Torres
Nov 23, 2015 -

Russell & Smith Honda responded

That's great to hear! We want your buying experience to go as smoothly as possible and we're glad you enjoyed working with our team to find the Odyssey you had been looking for. Feel free to stop back in if you ever have any questions for us. Thank you!

November 20, 2015

2015 CR-V Honda with Great I have had a great experience with Thess Mangahis and Marlon Serrano who are working together as Sales Consultant in this company, Russell and Smith.T More

by knorrcube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis, Marlon Serrano
Nov 20, 2015 -

Russell & Smith Honda responded

Thank you for coming to see us! We're thrilled to hear how much you enjoyed working with Thess, Marlon, and the rest of our team to find the CR-V you were looking for. If there are any questions for us about your new ride, feel free to drop by and see us again soon!

November 20, 2015

2015 CIVIC HONDA EXCELLENT SALES STAFF, VERY EFFICIENT! DENISE MOLINA, TREY BODWIN AND NATALI WOOD SHOULD BE COMMENDED FOR THEIR PERFORMANCE. WE WILL RETURN IN THE FU More

by HONDA MOMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TREY BODWIN, Denise Molina, Natali Wood
Nov 20, 2015 -

Russell & Smith Honda responded

Thank you for these kind words! We're so glad you enjoyed working with all of our team here at Russell & Smith Honda and we can't wait to help you again soon!

November 20, 2015

Jaime is great Jaime Rojas was an excellent salesman. He was thoughtful, honest, and not pushy. He really thought about what we wanted and needed. He's not afraid to More

by Hondarocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rojas
Nov 23, 2015 -

Russell & Smith Honda responded

We're always here to help! Thank you so much for sharing this with us and we hope you'll come back to see us if there's anything else you need. Thanks again!

November 19, 2015

AMAZING buy from an AMAZING representative. Went in to trade in my Honda Accord 2012 and everything went very smooth! Tess, Marlon and Amanda all did a wonderful job and made this experience wor More

by alexisclareen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Thess Mangahis, Marlon Serrano
Nov 19, 2015 -

Russell & Smith Honda responded

We're glad we could help, Alexis! Customer satisfaction will always be our number one goal and we want to make sure everything is completely taken care of by our team. Please let us know if you ever have any questions about your new Civic. Thank you!

November 18, 2015

Great sales representative! Truly excellent sales representatives here. Maria Avellaneda was very welcoming, friendly, and explained to me in great detail what would be the best More

by Pap
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Nov 19, 2015 -

Russell & Smith Honda responded

Thank you for your recommendation! We're so happy to hear how much you liked working with Maria while you were searching for a new ride. We hope you'll come back to see us again soon!

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