Russell & Smith Honda

Pleasant, comfortable experience This is the second purchase from this dealership. The atmosphere was calm and so were the saleswoman Aveann Douglas. She was very personable, knowle This is the second purchase from this dealership. The atmosphere was calm and so were the saleswoman Aveann Douglas. She was very personable, knowledgeable, and energetic. I felt very comfortable during the entire process and will recommend this dealership and saleswoman to others. More

Great car buying experience I bought a used Honda from there and I am thrilled with my deal and my dealership. I didn't get ran around or any other issues like many dealers do. T I bought a used Honda from there and I am thrilled with my deal and my dealership. I didn't get ran around or any other issues like many dealers do. They are professional car sells men and women. I will be buying there again. More

Love Russell & Smith Honda I want to thank Memo Torres and Dino Jack Varcados for all of their help in the purchase of my 2016 Honda Accord EXL. They worked with me and made I want to thank Memo Torres and Dino Jack Varcados for all of their help in the purchase of my 2016 Honda Accord EXL. They worked with me and made sure I was taken care of. Memo is very knowledgeable of all the Honda car's. He help me safe money by letting me know about the Apple Car Care feature on the EXL. He is a very sweet and easy going man and I enjoyed every meeting we had. As for Dino he was able to work with me to get a car note that I was happy with. This was the 4th Honda I purchased from Russell & Smith Honda So once again Thanks to the Best Honda Dealership in Houston. God Bless you guys. More

Understanding service Very empress with the knowledge of the sales woman. I liked that I didn't get hassled. She understood that there's a process and I will going back in Very empress with the knowledge of the sales woman. I liked that I didn't get hassled. She understood that there's a process and I will going back in The future to purchase my car. More

Great experience My first experience purchasing @ Russell & Smith Honda, bought 2015 Honda Accord. David & Dennise spent the time needed for me & made my purchase easi My first experience purchasing @ Russell & Smith Honda, bought 2015 Honda Accord. David & Dennise spent the time needed for me & made my purchase easier. No push to purchase on same day, we took our time. Denise worked late till 11 pm, to make sure loan process went smoother. Keep up the good work. I will recommend anyone to R&as Honda. Thank you More

Not just a business transaction, a pleasant experience. This is our second purchase at this dealership in less than one year. From the first contact with a salesman to the assignment to the primary staff t This is our second purchase at this dealership in less than one year. From the first contact with a salesman to the assignment to the primary staff that handled the transaction and finally to the conclusion of the purchase--it was an easy and well organized event. The sensitivity of the staff to avoid judgmental comments and stay on course with the client's preferences and decisions was well received and much appreciated. More

EASY! OSCAR DURAN AND TREY BODWIN COULD NOT HAVE MADE THE PROCESS ANY EASIER. OSCAR EVEN WENT AS FAR AS TOUCHING UP THE WASH AND DETAIL JOB HIMSELF WHILE TR OSCAR DURAN AND TREY BODWIN COULD NOT HAVE MADE THE PROCESS ANY EASIER. OSCAR EVEN WENT AS FAR AS TOUCHING UP THE WASH AND DETAIL JOB HIMSELF WHILE TREY WAS GETTING THE PAPERWORK READY SINCE THE DETAIL DEPARTMENT HAD ALREADY CLOSED. I WOULD DEFINITELY RECOMMEND RUSSEL AND SMITH HONDA TO FRIENDS AND FAMILY. More

Great car shopping experience! I had not bought a car in 16 years and was really not looking forward to the dreaded chore of car shopping. Was I pleasantly surprised!!! The perfec I had not bought a car in 16 years and was really not looking forward to the dreaded chore of car shopping. Was I pleasantly surprised!!! The perfect sales team, headed by Selam, assisted by Marlon (in training), "landed in my lap." Selam and Marlon were very helpful from start to finish; friendly, courteous, and knowing their stuff. Absolutely no pressure or hassles. It was a pleasure buying my new Honda Accord with the help of them both, who made that dreaded chore into a fun experience with the end result being my complete satisfaction with buying the perfect car for me at Russell and Smith. Thank you, Selam and Marlon, for your customer-friendly service. More

New 2015 CR-V Touring - Great Experiance It all started with the very nice Eddie who had all the knowledge in the world on the CR-V as well as all the other CR-V. He had all the answers. More It all started with the very nice Eddie who had all the knowledge in the world on the CR-V as well as all the other CR-V. He had all the answers. Moreover the negotiation part was the best. His experience showed all the time in our negotiation discussion. I am not sure whether i won the discussion but i am very happy that i have good experience in that with employee. He is none other that Eddie Castillo. I came to know that Eddie is working here from a month and half before and i am really impressed. The next best thing is the Finance Manager i dealt with. He explained the additional benefits that i am buying in a way that before I realize I signed everything. The most fascinating other tool that impressed me is the DocuPad I saw in Finance Manager's Office. Overall nice experience the first time and looking forward for the same experience as long i good. More

New Accord I traded in my 02 accord for a 2012 accord and i was very satisfied with the service Thess provided me. I would recommend her to anyone, she was very I traded in my 02 accord for a 2012 accord and i was very satisfied with the service Thess provided me. I would recommend her to anyone, she was very friendly and patiently answered all my questions because i was a little hesistant. Amanda was very helpful as well and patiently answered my question so overall i had a great experience! More