
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,712 reviews

Best Car Buying Experience Ever Denise was wonderful to work with! Best part about the experience: it was quick, easy, and no haggling /fighting over the price. We received the pric Denise was wonderful to work with! Best part about the experience: it was quick, easy, and no haggling /fighting over the price. We received the price we wanted for the car and our trade in. We started our conversation over the phone and ended with me driving away with a great car and deal. We would recommend Russell & Smith Honda to anyone. More
Wonderful Experience Thess Mangahis is an exceptional Sales person. I did not have any issues and every question that I have has been answered. The whole dealership is ver Thess Mangahis is an exceptional Sales person. I did not have any issues and every question that I have has been answered. The whole dealership is very friendly, courteous and knowledgeable. I strongly recommend visiting the place and would again when I need a car for my family. More
Great Experience Denise was great. We'll be coming back for our next car. And it helped that they could draw pictures on the computer. They are 5 and managed to stay Denise was great. We'll be coming back for our next car. And it helped that they could draw pictures on the computer. They are 5 and managed to stay busy without driving everyone nuts. She got them some snacks. The pizza definitely helped. Considering that it was four hours, we managed to talk about everything and sign papers. The kids visited with other customers. Overall a great experience. The drive around the block was included in the overall time. I'd give that 30 minutes. Next time, we won't forget the leap pads. More
Wonderful experience I bought a new Honda Fit here. The sales person is very nice and helpful. I'm very satisfied and will recommend her and Russell& Smith to my friends f I bought a new Honda Fit here. The sales person is very nice and helpful. I'm very satisfied and will recommend her and Russell& Smith to my friends for buying a vehicle. More
great people work here. Full disclosure: we did not buy here. We shopped and test drove here. We spent over an hour looking at the cars on there lot. They did not have exactl Full disclosure: we did not buy here. We shopped and test drove here. We spent over an hour looking at the cars on there lot. They did not have exactly what we were looking for. If they had, we would have bought. Everyone that we came in contact with were casual and friendly. It was a comfortable shopping experience. We will shop here next time we are looking. It seems that a lot of dealerships are adding "add-ons" to their used cars now days, to boost their profits. This dealership did not use such underhanded tactics to get into your pocket. They did not have any add-ons at all. All of the pre owned cars that we saw on their lot had very low miles and were like new. More
Perfect service, highly friendly people, great experience I bought a used Volvo at Russell and Smith Honda and had really a great experience. The service is just great. Not just that my sales representative O I bought a used Volvo at Russell and Smith Honda and had really a great experience. The service is just great. Not just that my sales representative Oscar Duran and his colleagues never lost patience, no matter how many times I texted and called them with questions, they even picked me up from home several times (for I had no car after an accident), made phone calls for me and did everything to help out and that even though I was definitely not buying their most expensive car. Even after the purchase they were all most willing to help and did everything to make me feel great with my new car. More
Outstanding Customer Service R&S Honda (Selam) was One of the Best sales associates I had the pleasure in working with, RockStar! I look forward in reaching out to her again on m R&S Honda (Selam) was One of the Best sales associates I had the pleasure in working with, RockStar! I look forward in reaching out to her again on my next vehicle. Purchase and Service experiences was one of the best to include yes - the Finance Dept.(Edgar) More
Best customer service! I went into purchase a car within my budget. Selam helped me out a great deal in identifying all the cars within my budget and worked with me on the I went into purchase a car within my budget. Selam helped me out a great deal in identifying all the cars within my budget and worked with me on the price. The customer service doesn't push you to go beyond your budget and I felt like they were sincerely helping me. I ended up purchasing a 2012 Honda Accord, and I am happy with my decision. More
Friendly and responsive help with car buying decision. I was originally contacted by Cyrus Bahraini in response to an internet pricing enquiry I initiated to Russell Smith and other several dealerships whi I was originally contacted by Cyrus Bahraini in response to an internet pricing enquiry I initiated to Russell Smith and other several dealerships while researching for a new car purchase. He was very responsive and helpful throughout the lengthy decision process and always responded very promptly to any enquiries. His diligence and good pricing secured him the sale to us of a Honda CRV EX. I would also like to give a shout out to other sales staff Ariolys Chile for his friendly welcome and Jaime Rojas who kindly took the time to let me check over a vehicle one more time when Cyrus was unavailable. Edgar Williford in Finance was great too.. Overall a great experience at this dealership More
Purchase of new 2015 Honda CR-V LS Selam Fesehatsion was excellent and frieldly in helping with this purchase. She carefully explained the operational details of the vehicle, as it h Selam Fesehatsion was excellent and frieldly in helping with this purchase. She carefully explained the operational details of the vehicle, as it had a lot more options than my previous vehicle. Very glad I chose this vehicle and my spouse gives it two thumbs up also. More