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Russell & Smith Honda

Houston, TX

4.8
2,802 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,802 reviews

July 09, 2015

New Car Purchase Both David and Denise were very helpful and made the experience a pleasant one. David helped me find the vehicle I wanted, and Denise test drove the c More

by Roger1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Molina, David Nelson
Jul 09, 2015 -

Russell & Smith Honda responded

We were happy to help, Roger! We really appreciate you coming to our dealership to find the new car you were looking for and we hope you'll stop back in if you need anything at all for your new ride. Thank you!

July 08, 2015

Very nice experience. This was probably the best experience I've ever had in a car dealership. The staff was very courteous and Thess, our sales agent was very accommodatin More

by GadCab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Jul 08, 2015 -

Russell & Smith Honda responded

That's great to hear! While the car-buying experience sometimes get a bad name, we will always work as hard as we can to make sure you have an awesome experience while you're working with our team to find your next ride. If you ever have any questions for our team, please don't hesitate to stop back in and see us. Thank you!

July 04, 2015

Honored True Car Price Estimate I worked with Selam F. and David M. to get the car I wanted at the price I could afford. I'm very happy with the outcome of my purchase!!! More

by Benita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Man, Selam Fesehatsion
Jul 06, 2015 -

Russell & Smith Honda responded

That's what we like to hear, Benita! We always want our customers to love their purchase and we hope you'll stop back in to see us again soon. Thank you!

July 03, 2015

Always a great experience I always go to Selam she is very patient understanding and follows thru on what she can do for you ... She is extremely helpful and a nice lady ... I More

by Skarlit_Atrya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jul 06, 2015 -

Russell & Smith Honda responded

Thank you! We're so glad to hear how much you've enjoyed working with Selam to find your new ride. Please let us know if there is ever anything else we can do for you. Thanks again!

July 02, 2015

AMAZING WHEN I GET TO THE DEALER I MEET SELAM . I ASKED HER WHAT I WANT . SHE HELPED ME ALOT FOR WHAT I WANT . IT IS NOT EASY TO FIND USED CAR .BUT SHE LESSON More

by AMAZING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jul 02, 2015 -

Russell & Smith Honda responded

Thank you for sharing your experience with us! It was our pleasure to help you during your search for a used car and we will be looking forward to working with you again if you need anything else. Thanks again!

July 02, 2015

Excellent experience Selam was very patient and helped me navigate the stressful car buying experience very smoothly. Edgar was also excellent at explaining the financial More

by Honda5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jul 02, 2015 -

Russell & Smith Honda responded

We were happy to help! We always want you to be completely satisfied with the experience you have with our team and it's so good to hear how much you enjoyed working with Selam and Edgar during your visit. Please stop back in again if there's anything else you need. Thank you!

June 28, 2015

Great experience! Denise and Danny were great. They made my daughter's first time buying a fantastic experience. They were honest, responded quickly to email and were v More

by Patrick63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morse, Denise Molina
Jun 29, 2015 -

Russell & Smith Honda responded

We're glad to hear that, Patrick! We appreciate you trusting us with your daughter's first purchase experience and we hope you both will come back to us if there's anything else you need. Thank you!

June 28, 2015

Found the right car for our business. Thanks to James Hughes and Denise Molina for helping us find the right Honda for our Business. We now have a great Honda CRV that will allow us to tra More

by Billbhst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Molina
Jun 29, 2015 -

Russell & Smith Honda responded

That's what we like to hear! We want to make sure you find the perfect ride for what you need and we're glad you are loving your new CRV. Please stop back in to see us if you ever have any questions. Thank you!

June 25, 2015

Excellent service Jaime Rojas was extremely helpful to sort out the things before and after purchasing the vehicle. He was very friendly and understand the customer nee More

by mani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Torres, Jaime Rojas
Jun 25, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer service will always be a top priority for our team and we're glad you found Jaime and Memo to be so helpful during your experience with us. If you have any more questions, feel free to drop in anytime and we'll be here to help. Thank you!

June 23, 2015

Best car-buying experience to date I'm so glad my family and I had the privilege to meet and work with David Nelson. Out of all the Houston Honda dealerships we visited, David was the o More

by furiosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Jun 24, 2015 -

Russell & Smith Honda responded

Thank you for sharing your experience with David and our dealership! We definitely appreciate what you have to say about our customer service, as that's something we take pride in as a team and we always want you to have the best experience possible with us. If there is ever anything else you think we can help with, feel free to give any of us here at Russell & Smith Honda a call and we'll be glad to help. Thanks again!

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