Russell & Smith Honda

Selam is AWESOME! This is my first car, and I've had it for four months now. I"m very thankful to have Selam F. not only as my saleslady but also my friend. It's a lo This is my first car, and I've had it for four months now. I"m very thankful to have Selam F. not only as my saleslady but also my friend. It's a lot that I'm still learning about my car; so, anytime I have questions, I always can contact Selam via text or call. She's always quick and willing to respond to any questions that I have and is never hesitant in helping me to get whatever I need for my car. Thanks Selam! Your help goes a long way!!! More

Great Customer Service Excellent customer service which is saying something because I am very picky and highly critical. Stevon Carr helped me get the 2015 Accord as close t Excellent customer service which is saying something because I am very picky and highly critical. Stevon Carr helped me get the 2015 Accord as close to what I wanted without the additional things I did not want so he was really jumping through hoops and he never lost a smile or sounded irritated running around in the heat. With that said, the LED lights I wanted would have to be installed/bought at a specialty shop BUT Stevon followed up with me AFTER the sale to volunteer assistance with choosing the lights I want by meeting me at the specialty shop just to make sure I get the car how I want it. Also much props to Trey Bodwin never losing his cool or professionalism when doing the "numbers game" with my dad to get the price he had in mind. 5 stars for the overall car buying experience and for these hard working gentlemen. I'll leave another review/update after the volunteered LED assistance, hope it goes just as well and they are just as helpful. More

It's was awesome, great help. I liked what they did, I got great help form Denise and James. Would definitely go back for more. Nice work guys. All the best! I liked what they did, I got great help form Denise and James. Would definitely go back for more. Nice work guys. All the best! More

THE BEST EXPERIENCE EVER. VERY FRIENDLY AND PROFESIONAL. I purchased my Honda Accord on Monday, the 25th of May,2015. It was memorial day, Salem was our saleswoman and she was very professional, caring , mad I purchased my Honda Accord on Monday, the 25th of May,2015. It was memorial day, Salem was our saleswoman and she was very professional, caring , made our experience so easy and stress free. Well we left home during our worst storm and flood in years. She kept in touch with us including my wife because she was worried about us. I never had such a sales person like Selam who is so caring and was so worried about us. Thanks Selam for a wonderful service and taking care of us. I like her honesty and her patience, Thanks again. More

The Russell & Smith Honda Experience I just purchased a new 2015 Honda CRV from Russell & Smith a few months ago. Thess Mangahis was instrumental in this selection and provided a great r I just purchased a new 2015 Honda CRV from Russell & Smith a few months ago. Thess Mangahis was instrumental in this selection and provided a great review of the vehicle operations and features, customer service and personal expertise. I always knew Hondas were good cars because I had an older model CRV before and drove it into the ground but it was Thess and other representatives (Memo Torres) that sold me on buying it from Russell & Smith. The Russell & Smith Honda family showed great support in the car buying process. I encourage anyone to go to Russell & Smith. Ask for Thess, she's the best and will take good care of you. Thanks again Thess! I am truly enjoying the 2015 Honda CRV! More

I had a great experience with great people. Today, James Hughes took care of me. He is so personable and actually listen to what I had to say. This could have been a stressful situation, but Jam Today, James Hughes took care of me. He is so personable and actually listen to what I had to say. This could have been a stressful situation, but James made it a great buying experience. More

an excellent dealership Very excellent dealer with amazing and patient employees ..they r very helpful specially one called Selam..she is an amazing person ...all dealership Very excellent dealer with amazing and patient employees ..they r very helpful specially one called Selam..she is an amazing person ...all dealership employees very nice i recommend everybody to go to them ...................... More

Good Experience The staff at Russell and Smith were friendly and knowledgeable. Salem was a great sales rep, and everyone involved made sure our opinions and concerns The staff at Russell and Smith were friendly and knowledgeable. Salem was a great sales rep, and everyone involved made sure our opinions and concerns were heard and addressed. More

Ayesha was a knowledgeable and helpful sales person! I called R&S thinking I'd buy a CRV. In the end I went with a Toyota but thought so highly of Ayesha as a sales person I HAD to write a review praisin I called R&S thinking I'd buy a CRV. In the end I went with a Toyota but thought so highly of Ayesha as a sales person I HAD to write a review praising her. She was knowledgeable and understood my needs well. I only went with Toyota for personal reasons not because of R&S or Ayesha. If I could have bought a Toyota from her, I would have as I really didn't have a positive experience with the Toyota dealerships in Houston. She knew I didn't want to test drive on the weekend due to the quantity of people at the dealership then and she knew it was hard for me to leave work and get to her so she was creative and brought the car to me to test drive. I didn't have to go in at all and it made it an amazing experience. I really thank her for restoring some faith in car sales people... :) More

"Wonderful Experience!" I would like to recognize Denise Molina for a wonderful experience at Russell and Smith Honda. I was so nervous withthis being my first car purchase I would like to recognize Denise Molina for a wonderful experience at Russell and Smith Honda. I was so nervous withthis being my first car purchase,but she made me feel calm and relaxed . She also worked with me as far as staying within my budget. I have been to alot of dealerships but noone can compare to Denise, I felt like part of the Russell and Smith family. I would highly recommend Russell and Smith to family and friends... More