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Russell & Smith Honda

Houston, TX

4.8
2,747 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,747 reviews

January 07, 2015

Honda CRV I bought a certified pre-owned Honda on Saturday, January 3rd. So far I love it. My Sales Rep, Emanuel Escamilla was great, the Finance Manager, Ad More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne Genovese - F&I Assistant Manager, Emanuel Escamilla
Jan 07, 2015 -

Russell & Smith Honda responded

Congratulations on your purchasing your certified pre-owned Honda. It's great to hear that you had a great experience working with Emanuel and Adrienne. We appreciate your business and we look forward to helping you in the future. If there is anything you need, please don't hesitate to give us a call. Sincerely, Katie Phillippi Russell & Smith Honda

January 06, 2015

Great Experience I had a great experience purchasing my Honda CR-V here. Mohammad was great at explaining the differences between the models and getting me a great pri More

by mdrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2015 -

Russell & Smith Honda responded

Thank you for taking the time to write such a thoughtful review for Edgar and Mohammad! Congratulations on your new Honda CR-V. It's great to hear that Mohammad found you the right car at the right price. Please feel free to contact us if there is anything else you need. We look forward to helping you in the future. Sincerely, Katie Phillippi Russell & Smith Honda

December 31, 2014

Great! The people were pleasant, nice, and engaging. It was quick and they seemed to genuinely love what they do. I would recommend them simply because they More

by whycreatealogintopostareview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jan 02, 2015 -

Russell & Smith Honda responded

Thank you for taking the time to write such a thoughtful review for Selam and Edgar. I'm so happy that they took great care of you and we appreciate your recommendation. Please let us know if you need anything else, and Have a very Happy New Year! Sincerely, Katie Phillippi Russell & Smith Honda

December 26, 2014

Exellent experience, highest time/money efficiency The sales person was extremely friendly and effective in every step towards the car selection and hassle free an easy/effective car buying process. I More

by pshagin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiaz , Selam Fesehatsion
Jan 02, 2015 -

Russell & Smith Honda responded

It's great to hear that Selam provided you with an easy, hassle-free, and effective car buying experience. We are so lucky to have her as part of our wonderful team! Please let us know if you need anything else, and I hope you and your family have a wonderful New Year! Sincerely, Katie Phillippi Russell & Smith Honda

December 22, 2014

SUKHEN GHOSH, 2014 Honda CR V (12/10/2014) I am happy with my new car. Selam and Danny to explained me all about vehicle which was very helpful to buy this car. Specially I would like to More

by sukhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion, Danny Morse
Jan 02, 2015 -

Russell & Smith Honda responded

We appreciate the time you took to write such a thoughtful review for Selam and Danny. We hope that you enjoy your new Honda CR-V and please let us know if you need anything else. Happy New Year to you and your family! Sincerely, Katie Phillippi Russell & Smith Honda

December 21, 2014

New car purchase I have always dreaded the experience of buying a car! But Selam at Russell and Smith changed my mind forever. She was efficient, had all the answers More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Dec 22, 2014 -

Russell & Smith Honda responded

Thank you for your excellent review for Selam and the Russell & Smith Honda team. It's great to hear that she was efficient, thorough, and allowed you to take your time throughout the process. Congratulations on your new vehicle and we look forward to helping you in the future. Sincerely, Katie Phillippi Russell & Smith Honda

December 20, 2014

2015 CRV I visited other dealerships in Houston but they were not as friendly as RS Honda. Oscar kindly explained all the features of the vehicle and he did no More

by SJYTAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Duran
Dec 22, 2014 -

Russell & Smith Honda responded

Thank you for visiting our dealership and taking the time to write such a nice review for Oscar and the Russell & Smith Honda team. It's good to hear what our customers have to say, so that we can continue or work on improving every aspect of our business. We hope that you choose us to service your new 2015 Honda CR-V. Please have a Happy Holiday. We look forward to helping you in the future. Sincerely, Katie Phillippi Russell & Smith Honda

December 14, 2014

New Car HAPPY! Incredibly helpful every step of the way! I appreciate Ian not rushing the process and aswering all of my questions. Enjoying my new car & lower month More

by Michelle Barth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Nylander
Dec 22, 2014 -

Russell & Smith Honda responded

Thank you for taking the time to write a review for Ian and the Russell & Smith Honda team. We are so happy to help you find a vehicle in your own time. We look forward to helping you in the future. I hope you and your family have a Happy Holiday. Sincerely, Katie Phillippi Russell & Smith Honda

December 13, 2014

Outstanding Purchasing Experience Just purchased a new 2015 Honda Accord EX-L from Russell & Smith Honda and it was an outstanding experience all around. R & S provided an internet qu More

by Cmhager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Molina
Dec 22, 2014 -

Russell & Smith Honda responded

Thank you for such a nice review of Russell & Smith Honda. We are proud to serve you and provide you with an outstanding experience purchasing your new 2015 Honda Accord EX-L. Thank you for your time and business. We look forward to helping you in the future. Sincerely, Katie Phillippi Russell & Smith Honda.

December 05, 2014

Josh Thank You I just purchased a 2014 Honda CRV and selam our salesperson was very helpful in our purchase. I would recommend her to my friends and my family if the More

by jjoshua19399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Dec 08, 2014 -

Russell & Smith Honda responded

Congratulations on your new 2014 Honda CR-V! It's great to hear you had such an excellent experience working with Selam, and thank you for your recommendations. We hope that you and your family have a wonderful Holiday season. Sincerely, Katie Phillippi Russell & Smith Honda

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