Russell & Smith Honda

Woman power A lovely woman named Selam helped me buy my first car. She was extremely helpful and never pressured me. When I was offered "better deals" on the In A lovely woman named Selam helped me buy my first car. She was extremely helpful and never pressured me. When I was offered "better deals" on the Internet, she worked with me and met my needs and gave me a price I am satisfied with. I love my new blue Honda Civic! More

Simple & Easy From the moment I walked in everything went smooth as silk. I spoke to the salesman. Cyrus Bahraini, went for a test drive and we negotiated what I th From the moment I walked in everything went smooth as silk. I spoke to the salesman. Cyrus Bahraini, went for a test drive and we negotiated what I think was a very fair price. I told him I was just shopping and left the dealership. After contacting other dealerships I was unable to undercut their number and a week later went in and ordered exactly what I wanted. One week after that I went in and picked up my new car. There was never an attempt at jerking me around. I'd recommend Cyrus Bahraini at Russell Smith Honda to anyone looking for a Honda! More

Honda Pilot Lease Transaction Overall experience was good in that sales agent was transparent and very friendly. After walking away thinking I will wait another 4 months to lease, Overall experience was good in that sales agent was transparent and very friendly. After walking away thinking I will wait another 4 months to lease, I came back and finalized my 2014 Honda Pilot transaction. More

Excellent Sales I was looking for Honda Sport Accord for some time and after window shopping around Houston I decided to go to Russell and Smith Honda. It was such a I was looking for Honda Sport Accord for some time and after window shopping around Houston I decided to go to Russell and Smith Honda. It was such an experience I wondered how professional and naturally gifted Selam Was as a dealer. I was so convinced that I was given all the information, my questions and concerns were answered and explained clearly in due time. Within less than an hour I decided to buy my Sport Honda Accord without taking any more time. Selam was so helpful and she gave me the training I need right away after I made my test drive. The finance was fast and reasonable, I drove my car in less than two hours and I was so glad that I went to Russell and Smith to buy my new car. Selam did contact me the next day to find out how I am doing with my new car and to let her know if I need any help or have any questions regarding the car. It was an awesome experience. More

Excellent buying experience Dung is a ringer. No wonder he is a golden master in sales. And Joe was extremely friendly and courteous. He gave a good tour of the vehicle controls Dung is a ringer. No wonder he is a golden master in sales. And Joe was extremely friendly and courteous. He gave a good tour of the vehicle controls and took care of all the paperwork efficiently. Both made my overall buying experience a pleasant one. Huge thanks to both of you ! More

Great experience They help me each step of the way, they kept constant communication with me. Great dealership. For my first car, I had a very pleasant experience. They help me each step of the way, they kept constant communication with me. Great dealership. For my first car, I had a very pleasant experience. More

Great Buying Experience I bought my first car here and it was a relatively easy experience and I never knew it could be that quick to buy a car. Joe Khuu was very polite and I bought my first car here and it was a relatively easy experience and I never knew it could be that quick to buy a car. Joe Khuu was very polite and patient with us, and got us the good deal we wanted. More

Salem Fesehatsion I couldn't have been happier with the service I received at Russell & Smith. Selam was my sales person and the minute I walked it in, she treated me I couldn't have been happier with the service I received at Russell & Smith. Selam was my sales person and the minute I walked it in, she treated me wonderfully. She listened to my needs, made the right recommendations to fit my and my family's lifestyle and had great suggestions. She spent plenty of time with me educating me on the new features my new 2014 Honda Odessey had to offer. Being this was my 4th Honda I knew I was purchasing a fantastic product, but she took the time and made sure I was aware of the new features in this minivan that my 2003 did not offer. She insisted that I contact her if had any problems, questions, or just wanted to follow up with her and she would make herself available. Also, Chris in the financing department was extremely cordial and explained my financing options thoroughly. The morning couldn't have gone any smoother!. As a business owner, I hope my clients feel the same type of customer satisfaction I received with Selam and Chris at Russell & Smith Honda. More

Great buying experience We had a great buying experience at Russell & Smith Honda, thanks to Joe Khuu, our salesperson. We knew we wanted a white 2014 Honda Civic and he gree We had a great buying experience at Russell & Smith Honda, thanks to Joe Khuu, our salesperson. We knew we wanted a white 2014 Honda Civic and he greeted us in a friendly manner and answered our questions. While we wanted to check another dealer for comparison, which we did, we immediately knew our best deal and service was at R & S Honda. Even though another Honda dealer is much closer to us, we knew it would be worth the extra drive to R & S Honda. Joe stayed late to accommodate our work schedule and made our car buying experience very pleasant. More

Great experience We knew what we wanted and Hussain made it happen. He was kind, helpful and direct with us. The easiest car buying experience I've had in years. We knew what we wanted and Hussain made it happen. He was kind, helpful and direct with us. The easiest car buying experience I've had in years. More