Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russell & Smith Honda
Houston, TX
2,711 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,711 reviews
April 20, 2025
Really nice salespeople who wanted to sell me a car but in my time and with my terms. Great experience. in my time and with my terms. Great experience. More
by Terry F
April 18, 2025
My experience today was very satisfying. My questions were answered with explanations that helped me determine what my auto needed and what to prioritize. I’m a new resident of Houston and g My questions were answered with explanations that helped me determine what my auto needed and what to prioritize. I’m a new resident of Houston and grateful to find capable and friendly service. The waiting area was very pleasant and clean too. More
by Jleighcanning
Employees Worked With
Jose J Ramirez
April 15, 2025
Excellent, caring and professional service. I received prompt service. The best service advisor Gerardo Cabral. Hats off to the excellent and knowledgeable technician Tim. I received prompt service. The best service advisor Gerardo Cabral. Hats off to the excellent and knowledgeable technician Tim. More
by corkpearrie
Employees Worked With
Gerardo Cabral, and Tim
April 14, 2025
Friendly and courteous technician. Explained process, cost and approximate time for completion. THANKS BJ for your excellent customer service. Meet service expectations and deadline Explained process, cost and approximate time for completion. THANKS BJ for your excellent customer service. Meet service expectations and deadline given. More
by amariebush8
Employees Worked With
BJ
April 12, 2025
Better service in both Sales and Service than other Honda dealers that are closer to my house. dealers that are closer to my house. More
by Walter
April 11, 2025
The service center experience is exceptional and top-notch. Years after your warranty ends you’ll still be visiting Russell and Smith Honda for service and sales. top-notch. Years after your warranty ends you’ll still be visiting Russell and Smith Honda for service and sales. More
by CoupeAcc
Employees Worked With
Ryne and BJ
