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Russell & Smith Honda
Houston, TX
2,752 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,752 reviews
May 22, 2025
Dominicue Jones was my service advisor. He was excellent and had superior customer service. I've had another visit with someone else here and it was unpleasant so I was hesitant to return. He was excellent and had superior customer service. I've had another visit with someone else here and it was unpleasant so I was hesitant to return. It's good to know that poor customer service is not the norm at this location. More
by caitlyn.morgan997
Employees Worked With
Dominicue Jones
May 21, 2025
I have been going to Ryan for 3 years and is the best customer service representative. I've ever worked with. I always ask for him when and need something done. He's always honest and gives appropriate e customer service representative. I've ever worked with. I always ask for him when and need something done. He's always honest and gives appropriate expectations More
by samdrewes
Employees Worked With
Ryne
May 21, 2025
Great customer service right as you pull up. Very helpful. In and out under 30 minutes, I loved it. Excellent communication and well respectful staff. Very helpful. In and out under 30 minutes, I loved it. Excellent communication and well respectful staff. More
by m_spencer1983@yahoo.com
Employees Worked With
Esteban
May 20, 2025
Thomas Nguyen provided excellent service and support during my most recent visit. The waiting area is nice, allows for working space, and coffee and donuts are nice to have available as well. during my most recent visit. The waiting area is nice, allows for working space, and coffee and donuts are nice to have available as well. More
by silert714
May 20, 2025
Sales rep, David Ly and Karan Patel very professional, it’s my 4 car that I bought and they have really helped me out. it’s my 4 car that I bought and they have really helped me out. More
by Hilario
May 19, 2025
Michael Sauerzopf is a classic sleazy salesman, with the usual classic techniques of delaying, making up fake prices, putting pressure with fake "visits to the manager", etc. usual classic techniques of delaying, making up fake prices, putting pressure with fake "visits to the manager", etc. More
by balakg
Employees Worked With
