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Russell & Smith Honda
Houston, TX
2,882 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,882 reviews
July 24, 2025
Wonderful service since 2004 with my Honda Pilot. I gave it to my granddaughter when she left for college at Stephen F Austin. I bought my CRV in 2015. The best service person I have had was Andrew I gave it to my granddaughter when she left for college at Stephen F Austin. I bought my CRV in 2015. The best service person I have had was Andrew More
by assteven
Employees Worked With
Valdez, Andrew
July 24, 2025
It was such a pleasure dealing with everyone especially Prannath Pranu. I felt no sales pressure to purchase my Honda CR-V. Prannath Pranu. I felt no sales pressure to purchase my Honda CR-V. More
by gertaj22
Employees Worked With
July 24, 2025
Everytime I come to Russell & Smith Honda, Esteban is such a blessing! I really appreciate his excellent attention to detail! He always takes good care of me as a customer & my car. I will definitely be such a blessing! I really appreciate his excellent attention to detail! He always takes good care of me as a customer & my car. I will definitely be back! More
by composer2conduct
Employees Worked With
Esteban
July 24, 2025
Fast service managed by Mr. Domincue Jones. He made sure that I was in and out within about an hour for oil change & tire rotation. Icing on the cake would have been a complime Domincue Jones. He made sure that I was in and out within about an hour for oil change & tire rotation. Icing on the cake would have been a complimentary car wash! Otherwise, great job! KUDOS!!! More
by Carrie C
Employees Worked With
Jones, Dominicue
July 24, 2025
They worked with you and your budget to make the deal happen. Stephen was very nice and helpful with the whole process and answer all my questions.. definitely recommend it to work with them happen. Stephen was very nice and helpful with the whole process and answer all my questions.. definitely recommend it to work with them More
by vvillacis1985
Employees Worked With
Stephen Kelly
July 23, 2025
I always receive attentive and great customer service from Jose Ramirez. He always does a great job at explaining what things need to be done and why they are important. from Jose Ramirez. He always does a great job at explaining what things need to be done and why they are important. More
by Macieldromero
Employees Worked With
Jose Ramirez
