Russell & Smith Honda

I would like to express my gratitude to Mr. Ray Huddleston and also recommend him to anyone looking to purchase a vehicle from Russell & Smith Honda. He is a genuine person who is straightforward. Huddleston and also recommend him to anyone looking to purchase a vehicle from Russell & Smith Honda. He is a genuine person who is straightforward. He understands buyers also and made the purchase process easier for us. He is fantastic and very kind. Thank you. More

Normally, i dont write a review AT ALL but i had to write one for Dung Lee. He was able to work with us in getting the drive out price lowered. and he actually did get the price lowered. he will listen to one for Dung Lee. He was able to work with us in getting the drive out price lowered. and he actually did get the price lowered. he will listen to you and try to work with you. It is my first brand new car so i wanted to make sure i get a great deal. I am happy i was able to meet a salesman like Dung, because it is hard to find a good salesman. Also, Darrell from finance was able to give us a good APR rate. I recommend those two. They have patience and will actually try to meet you at the middle if you are on a budget! More

Ray Huddleston was great! He treated us like family and Ray Huddleston was great! He treated us like family and gave us excellent service and an excellent price! He and the finance guy stayed well past cl Ray Huddleston was great! He treated us like family and gave us excellent service and an excellent price! He and the finance guy stayed well past closing time to finish our deal and they were friendly the entire time! This was one of the most stress-free car buying experiences we've had to date. This was our first Honda purchase, and It most likely won't be the last. This dealership is top notch! Thanks again Russell and Smith and Mr. Huddleston! Regards, Mr. & Mrs. Hausler 2013 Honda CR-V EX-L More

Russell & Smith repaired CRV & Certified it with non-Honda part before I bought it. Wouldn't repair it with Honda parts once I had issues with THEIR botched repair job & they denied doing it. They a non-Honda part before I bought it. Wouldn't repair it with Honda parts once I had issues with THEIR botched repair job & they denied doing it. They also "lost" the certification checklist paperwork on the CRV when we pursued Honda about it. They also charged me for services that were covered under my warranty. Go to Clear Lake Honda, much better service & honesty!! Sadly I drove past other Honda dealers to get my CRV serviced at Russell & Smith, thinking they would take care of me best because I bought there. BIG MISTAKE & wasted fuel! :/ never again! More

I was looking for my first auto purchase after my old car's transmission had died out. I went with one car I had seen on the website in mind, but came out with a totally different car. The salesperson an car's transmission had died out. I went with one car I had seen on the website in mind, but came out with a totally different car. The salesperson and finance person were very friendly and not pushy in trying to get me to agree with something that I didn't want. There was no haggling and I felt confident with what was going on. The whole transaction went smoothly, which took away a lot of the anxiety I had about making such a big purchase. If I ever need to buy another car after this one runs it time, I will definitely keep Russell and Smith Honda in mind. My mom bought a car from Russell and Smith Ford, and overall, I think the franchise just makes the car buying process a little easier. More

My family and I had just relocated to Houston and needed a family car, we picked the new Honda accord 2013 as the car to purchase, the real question was from whom do we purchase it. We eventually settled on a family car, we picked the new Honda accord 2013 as the car to purchase, the real question was from whom do we purchase it. We eventually settled on Russell & Smith because of the wonderful reviews we had seen online, and they didn't disappoint, Ray and Jesse were nice, courteous, willing to make concessions, even threw in a car cover upon request even after significant discounts already made. At the dealership, they weren't keen on pushing Honda financing on me, when I told them I already was prequalified by my bank and the entire purchase time plus paper work was barely two hours. By the way, my 2013 Honda Accord Touring Trim is in a world of its own, we still admire the car daily and are impressed by its smooth handling and superb performance. More

I recently purchased a 2013 Honda Civic EX-L from this dealership and I am writing this note to express my thanks and sincere appreciation for Danny Morse and the service he provided to me during the ent dealership and I am writing this note to express my thanks and sincere appreciation for Danny Morse and the service he provided to me during the entire process of purchasing the car. I live in Austin and I had never purchased a vehicle from any dealership outside of Austin. I was quite wary about it but Danny's exceptional service instilled a confidence in me to go ahead with the purchase remotely and without visiting the dealership even once. It was only at the time of the delivery of vehicle, I met Danny for the first time and I only interacted with him through emails and phone during the entire buying process. The car I wanted was not even available at the dealership. However, Danny helped in procuring the car within a day with all the accessories and with the color I wanted from an other dealership. He helped me find answers to all my questions and was very polite and understanding in all his conversations with me and treated me with a lot of respect and I truly felt like a valued customer. On the day of the delivery of vehicle, when I met him for the first time, he went over all the details of my car in the best way possible and gave me all the time I needed. I truly felt that it won't be justified on my part if I fail to mention my appreciation for this person and to recognize the exceptional service he has offered to me. I am sure he would be providing the same level of service to his other customers as well. I should mention that I would also be recommending Danny Morse and the dealership highly to my friends and family who are or would be interested in purchasing a Honda in future. More

Ravi was awesome from the very beginning of our car purchase experience. My husband saw the vehicle he wanted online. Then called Ravi, and worked with him all week until we could travel from Dallas to purchase experience. My husband saw the vehicle he wanted online. Then called Ravi, and worked with him all week until we could travel from Dallas to Houston to look at the vehicle. We did not feel haggled and the communication was very straghtforward from the entire team at Russell & Smith. A new standard was created by this car buying experience. Thank you all for your help! More

I will be referring everyone I know looking for a new car to Russell & Smith. Danny treated me like family. He was very helpful with everything. He was always available for questions and answered them pr to Russell & Smith. Danny treated me like family. He was very helpful with everything. He was always available for questions and answered them promptly. Janet was awesome! She worked her magic and got me into my beautiful Honda Accord Sport that I am absolutely in love with. Ami helped me out with all my paper work and was very friendly. You guys are the BEST! I will never go to another dealer again. I wish I could give you more than 5 stars. More

Working with Danny was a real pleasure. He was knowledgeable, personable, and very helpful in getting us the car we wanted. The car buying experience with Danny was pleasant--in fact the best car knowledgeable, personable, and very helpful in getting us the car we wanted. The car buying experience with Danny was pleasant--in fact the best car buying experience we have ever had. More