
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Purchased a 2007 Volkswagen Pasat. Had a lot of repetitive repairs. Car manufacturer was puzzled on how to repair the car. Spoke with the individuals above who immediately moved me to a new 2012 repetitive repairs. Car manufacturer was puzzled on how to repair the car. Spoke with the individuals above who immediately moved me to a new 2012 Civic with more favorable terms than the first car I had purchased. Thank you Honda. More
Danny hooked me up with a great deal on an Accord v6 coupe and honored a lower price for window tint even though he had misquoted the price. I noticed document fees here seemed a bit lower than average coupe and honored a lower price for window tint even though he had misquoted the price. I noticed document fees here seemed a bit lower than average as well. They did a great job detailing the car, gassed it up and I was out! Roberto in F&I was very quick. He didn't waste my time. Criticism: Keep the regular coffee (non-decaf) stocked up guys! More
I just drove out my new car from the Russel & Smith dealer tonight and got the excellent experience in this dealer during all the purchase process. They gave me the nice price, good services and extrem dealer tonight and got the excellent experience in this dealer during all the purchase process. They gave me the nice price, good services and extremely hard working attitudes when I got some problems. I strongly appreciate my agent Selam Fesehatsion with all her excellent work. I went to several dealers to see new cars this month but she is the most hard working and technical person I have ever met that made everything smooth and finally I bought the new CR-V from here. She sent me a lot of messages and called me a lot of times when I met some troubles with the finance issue. Moreover, thank you so much for Ami who is very responsible for her work. Thank you all. More
I was in a bind and needed transportation. Janet Cousins, Memo Torres and Santos Lazo did a great job getting me into a car. They are wonderful people and a pleasure to work with. I would recommen Cousins, Memo Torres and Santos Lazo did a great job getting me into a car. They are wonderful people and a pleasure to work with. I would recommend the Russell & Smith Honda team to anyone. They make a great team!!!! Madeline Nero Braziel More
I had a small problem with the navigation system of my CR-V. Alfredo discussed it with me while we waited for Dino who was busy with another customer. When Dino joined us my car was turned over to a mec CR-V. Alfredo discussed it with me while we waited for Dino who was busy with another customer. When Dino joined us my car was turned over to a mechanic and I was given a loaner car. The next day I was called back as the problem had been fixed. Dino and Alfredo could not have been nicer or more efficient. From the moment I walked into the dealership I felt taken care of and impressed by the extremely friendly personnel. Both Alfredo and Dino made sure before I left that the problem had been resolved. More
This was the best car buying experience ever. Both Fred and Ami were so efficient and just all around some of the nicest people I've met. They made sure all my concerns were addressed. I would definately and Ami were so efficient and just all around some of the nicest people I've met. They made sure all my concerns were addressed. I would definately recommend this dealership to everyone. Thank you Fred and Ami. More
This was the best car-buying experience my husband and I have ever had. About a year ago as my 2009 CRV was being serviced, I asked to see the new model CRVs. Micah McCoy said that the new models had just have ever had. About a year ago as my 2009 CRV was being serviced, I asked to see the new model CRVs. Micah McCoy said that the new models had just been unloaded the night before and we walked to the back lot to check them out. Coincidentally, a few months as my husband accompanied a friend to look at cars, Micah McCoy was the salesman assisting them. So when we went to look at 2013 CRVs, we asked for him. After having my car evaluated for trade-in, Micah gave us a drive-out price of just $400 over our "best price" estimate. After a price adjustment, I drove out in my new car just a little over an hour later! Incredible. I remembered later that I had left cds in my old car. Micah is checking to see if they can be recovered. My husband and I will recommend Micah McCoy and the Russell & Smith to anyone in the Honda new car market. More
Really enjoyed the process of buying my car. They were honest and upfront. NO GIMMICKS, that was the best part. I look forward to dealing with them again for future purchases. honest and upfront. NO GIMMICKS, that was the best part. I look forward to dealing with them again for future purchases. More
Very professional and knowledgeable. Great experience! They did not "bug" you. They let you think about your own decision without pestering you! I will use the dealership again for sure! They did not "bug" you. They let you think about your own decision without pestering you! I will use the dealership again for sure! More