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Russell & Smith Honda
Houston, TX
2,805 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,805 reviews
August 09, 2012
My experience with the employees at Russell and Smith Honda was excellent. They made sure I had a wonderful experience purchasing my vehicle. I would surely recommend the sales team that I worked with at Honda was excellent. They made sure I had a wonderful experience purchasing my vehicle. I would surely recommend the sales team that I worked with at this location. More
by arviebrooks
Employees Worked With
Ian Nylander
August 08, 2012
My husband and I had a Fantastic Experiance! Staff is very friendly, informative, and more importantly NOT PUSHY! The finance department was quick and painless. Plan on doing business with them again very friendly, informative, and more importantly NOT PUSHY! The finance department was quick and painless. Plan on doing business with them again :) More
by astrickland
August 03, 2012
The service and selection were superb! I am happy to be in my 2012 Honda Civic. These guys were awesome! I would recommend Russeh & Smith Honda to all of my friends a family. in my 2012 Honda Civic. These guys were awesome! I would recommend Russeh & Smith Honda to all of my friends a family. More
by Coolstan
Employees Worked With
Ray Lee, Roberto Montemayor
August 03, 2012
Great staff! I flew in and had a great experience overall. A few small hiccups but overall very good dealership to work with. Very impressed that they held. The car I wanted. overall. A few small hiccups but overall very good dealership to work with. Very impressed that they held. The car I wanted. More
by McAllen1309
Employees Worked With
Memo Torres
August 02, 2012
The dealership is very friendly. As the sales manager said: buying a car should be fun. Indeed it was. Cyrus was friendly and helpful, and really made me feel welcome. Everyone involved with the whole pr said: buying a car should be fun. Indeed it was. Cyrus was friendly and helpful, and really made me feel welcome. Everyone involved with the whole process was patient and nice. It matters a lot for a first time buyer to find a dealership with people who aren't trying to pressure you. The biggest thing that got me: They offered me a good deal on the first day I went there. I asked, "How long will this offer be on the table?" They said, "You don't worry about that. We don't like to pressure you into buying on a day you don't want to buy. You come back when you feel ready to buy." And they in no way attempted to increase the price as punishment for not buying day one the next time I went back. More
by jchen978
Employees Worked With
Cyrus Bahraini
July 30, 2012
Danny far exceeded my expectations of a "car sales guy" in the most positive way. He made me feel comfortable and let ME decide what I wanted. When I decided to go for one car and not the other, he guy" in the most positive way. He made me feel comfortable and let ME decide what I wanted. When I decided to go for one car and not the other, he didn't push me. He was very friendly from beginning til end. I appreciated all the time he took to work with me. When it's time for me to get another car, I'll be sure I go back to him as well as recommend him to my friends and family. Thanks Danny! More
by luxner
Employees Worked With
Danny Gonzalez
July 29, 2012
I just had the best car purchase experience ever at Russell & Smith, where I bought a certified used 2010 CRV. Like many, I deeply dislike car shopping, but recently was in an accident in which my car Russell & Smith, where I bought a certified used 2010 CRV. Like many, I deeply dislike car shopping, but recently was in an accident in which my car was totaled. I have owned Toyotas, Nissans and GMCs, and buying each one was so unpleasant. Nissan is by far the worst, and the car (2005 Maxima) was a huge disappointment. I dreaded this, but was pleasantly surprised at the professionalism and courtesy shown by everyone at this dealership. Memo was great--no pressure, just patient and knowledgeable. Roberto was the same--professional and focused on service. By the way, I am a woman, and did not feel that they talked down to me or discounted my knowledge and preferences--something I always experienced at other dealerships. I highly recommend this dealership and especially Memo and Roberto. More
by jenparis
Employees Worked With
Memo Torres
July 29, 2012
It was perfect service. I could not have asked for any better. I recommend this dealership to anyone wanting to buy a car. The overall experience was the best there could possibly be. better. I recommend this dealership to anyone wanting to buy a car. The overall experience was the best there could possibly be. More
by snguyen2012
