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Russell & Smith Honda

Houston, TX

4.8
2,809 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,809 reviews

July 19, 2012

On Saturday, we were looking at purchasing a 2013 Nissan Altima, but after spending a couple of hours looking at the various versions, the vehicle we selected was in Dallas and we would not know if it was a More

by ssadka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2012 -

Russell & Smith Honda responded

Thank you so much for sharing this great story! We take customer feedback very seriously and reading that you had such a positive experience with Hussani, TJ and Ami fills us with great pride. Please don't hesitate to contact us if we can ever assist you further. We look forward to working with you in the future. Make sure to check out the exclusive coupons and specials that we advertise on our Facebook and Twitter profiles! Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 16, 2012

I just purchased a new Honda Accorde from Russel & Smith and the experience at the dealership was excellent. My sales person was Ali Fard and my finacne person was Roberto Montemayor. I was totally t More

by sdurano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 16, 2012 -

Russell & Smith Honda responded

Thank you for this wonderful review! Customer service is of the utmost importance at Russell & Smith Honda and it puts a big smile on all of our faces knowing that you are so happy with your recent experience. We are always here to help so please let us know if we can ever be of assistance. Thank you for choosing Russell & Smith Honda and for your personal recommendation, we truly appreciate your loyalty. Find us on Facebook and Twitter to get exclusive deals and coupons as well! Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 12, 2012

My experience at Russell and Smith Honda was surprisingly great; who knew trading-in could actually be an enjoyable experience? I found a car I was interested in online and when I arrived they promptly showe More

by ambardales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2012 -

Russell & Smith Honda responded

We are happy to hear about your great experience at our dealership. Janet is a great team member and we are happy that she found you a great rate on a new car. Thank you for recommending Russell & Smith Honda to your friends and family. We look forward to working with you all in the future. Visit our Facebook and Twitter pages to receive exclusive offers. Sincerely, Katie Smith – Internet Manager

July 12, 2012

Good service, friendly to customer.Explained details in every part of the price.Helped me compare different models and made a good suggestion.Sincerely recommend. More

by frosthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lee
Jul 12, 2012 -

Russell & Smith Honda responded

Thank you for such a great review! We are glad that your experience was enjoyable at our dealership. We appreciate your personal recommendation and also for choosing Russell & Smith Honda. Be sure to find us on Facebook and Twitter to get access to exclusive deals and monthly service specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 11, 2012

I recently contacted Russell Smith Honda regarding new car purchase. I appreciate the great customer service I received and would recommend highly energetic and friendly Mr. Hussein Maudoodi for sales con More

by newcars2012
Friendliness
Recommend Dealer
Yes
July 10, 2012

My Experience was Awesome! I came in looking at a used car and Janet got me approve for a new car instead and the price was even cheaper than the used car I was originally looking at. Everything was fast More

by mayra8407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2012 -

Russell & Smith Honda responded

Thank you for such an excellent review! At Russell & Smith Honda customer service is our #1 priority and it makes us incredibly happy knowing that you had such a wonderful visit. We look forward to continuing to help you with your automotive needs so please don’t hesitate to give us a call or stop in if you ever have any questions. We appreciate your personal recommendation and also for choosing Russell & Smith Honda. Be sure to find us on Facebook and Twitter to get access to exclusive deals and monthly service specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 09, 2012

The dealership was extremely friendly and made the decision in purchasing as less taxing as possible. Everyone and everything made me as comfortable as could be expected. I would recommend them to an More

by haron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Russell & Smith Honda responded

Thank you for taking the time to leave us with this fantastic review. It was our pleasure to help you during your recent visit and we hope that you will choose Russell & Smith Honda again. Don’t ever hesitate to give us a call as we are always here, ready and willing to help. Thank you for choosing Russell & Smith Honda and for your recommendation as well. Be sure to find us on Facebook and Twitter to get exclusive deals and monthly specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 08, 2012

We went to buy a Honda Accord 2012. Ali was very welcoming and friendly. He provided us complete details of the car, and he answered all questions we had. We were very satisfied with his service, More

by hshirai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Russell & Smith Honda responded

Thank you for this great review! We take pride in providing the best possible customer service and Ali is constantly showing our customers how much this means to us. I am thrilled to hear he was able to provide such wonderful service and know he will be just as pleased to hear the kind words you have left. We look forward to helping you with any questions you may have regarding your new Accord so do not hesitate to give us a call or stop in at any time. Thank you for choosing Russell & Smith Honda and find us on Facebook and Twitter to get exclusive deals and the latest news. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 06, 2012

This dealer came highly recommended, and our experience confirmed those recommendations. The best part of this purchase was the low-pressure, friendly, and straight-forward manner in which the staff dealt More

by mwdorsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Russell & Smith Honda responded

Thank you for leaving us with this excellent review! Providing our customers with a laid-back and enjoyable atmosphere is amongst our top priorities and we couldn’t be happier to hear that you had such a great experience while at Russell & Smith Honda. We look forward to providing top-notch customer service during every visit and helping you with all of your automotive needs in the future. Thank you for choosing Russell & Smith Honda and be sure to find us on Facebook and Twitter for exclusive deals and monthly specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 04, 2012

We came to Russel Smith to buy a new Pilot based on a friend's recommendation. I rate this dealership & our agent, Ali Fard the highest because of the service and friendliness we received. They were sens More

by lgolfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

Russell & Smith Honda responded

Thank you for this excellent review! With customer satisfaction being our top priority we are happy to hear that Ali was able to provide such excellent service. I know he will be thrilled to hear you had such kind words regarding his efforts. We are always here to help so do not hesitate to let us know if there is anything we can do. Thank you for choosing Russell & Smith Honda and be sure to find us on Facebook and Twitter to get exclusive deals and monthly specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

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