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Russell & Smith Honda

Houston, TX

4.8
2,806 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,806 reviews

April 18, 2012

Like we went to buy a Honda , but he was sooooooooo good he sold me an v6 Accord it was love at first site , me and my hubby didn't even look at the price we just said where do we sign , and Jhon , OMG JHON More

by Maddie2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2012 -

Russell & Smith Honda responded

Thank you for letting us know how we are doing, Maddie! We are glad to hear you and your husband are enjoying your new Accord. Please, don’t hesitate to let us know if there is anything else we can help you with. Be sure to follow us on Facebook and like us on Twitter to get access to special promotions and the latest news. Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 18, 2012

I came in looking for a new family car and John was an amazing sales man. I had intended on just looking and checking out the cars available, but my husband and I decided that with the deals and the custo More

by Sarah.Hilligiest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huffman
Apr 19, 2012 -

Russell & Smith Honda responded

We are happy that you had such a great experience with Russell & Smith Honda and our employee John. We are constantly striving to provide the best possible customer service to our guests and are proud to hear all of your questions were answered thoroughly and the staff was friendly and accommodating. If you ever need any other assistance with your automotive needs, please don’t hesitate to let us know. Don’t forget to find us on Facebook and Twitter to get our latest deals! Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 18, 2012

I bought a CRV and thought the service was excellent. The salesman was friendly and had a great sense of humor. I most especially appreciated the fact that I didn't have to wait for hours in financing. More

by mybebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2012 -

Russell & Smith Honda responded

We truly appreciate you taking the time to share your feedback with us. We work hard to serve our customers as quickly and efficiently as possible and are thrilled you experienced this with our finance department. We’d like to thank you for choosing Russell & Smith Honda and we look forward to serving you in the future! Also, follow us on Twitter and like us on Facebook to get up-to-date news and the best deals. Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 18, 2012

Greatness....this is our 3rd car from Russell and Smith and each time was better than the last. From the minute you walk in the door your greated with smiling faces, and a great, professional staff. I wi More

by the greek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados
Apr 18, 2012 -

Russell & Smith Honda responded

Thank you for your continued support and this awesome review! Jack, Janet, Ami, and Dino are excellent examples of the service level we strive to achieve at Russell & Smith Honda. We look forward to giving you the same great service in the future and are here should you have any questions or concerns about your new vehicle. For specials and promotions, check us out on Facebook and Twitter. Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 17, 2012

My car needed replacing desperately. I went in to the showroom to see what offers they had and what I could do in order to come away with a safer car. I was met immediately by Ali who was very open and f More

by coogcoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Fard
Apr 17, 2012 -

Russell & Smith Honda responded

Thanks for leaving us this wonderful feedback. At Russell & Smith Honda, we want every customer to be 100% satisfied with their vehicle and are happy Santos could make that happen for you. Thank you again for making us your dealer of choice and we hope to serve you again in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 13, 2012

Service was great - Overall, the staff (Micah and Chris) were very accomodating in providing us the best deals they could. Santos is an awesome negotiator. He is great in laying out all the pros and cons fo More

by asian88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2012 -

Russell & Smith Honda responded

We are sincerely grateful to you for sharing your experience with us. We're glad to know that you had such a good time working with Santos and the rest of our team. We know that they'll be very happy to hear about your review! We're here to help any time that you have questions or concerns about your vehicle, so please don't hesitate to reach out to us in the future. Make sure to follow us on Twitter and like us on Facebook! Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 13, 2012

Enjoyed working with all the individuals at Russell & Smith. Everyone was very friendly, courteous, and knowledgeable. I received a fair price on the Honda Civic and would highly recommend my family and More

by mcwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2012 -

Russell & Smith Honda responded

Thank you so much for the kind words! We're all very happy that we could help you find the car you wanted at a great price. Please don't hesitate to contact us if you ever have any questions or concerns about your new car. We hope you are enjoying driving your Civic and we look forward to working with you in the future. Don't forget to like us on Facebook and follow us on Twitter for access to exclusive coupons and special offers! Regards, Katie Smith - Internet Manager ksmith@russellsmith.com

April 11, 2012

This is the second Honda we have leased from Ray Huddleston. We wouldnt go anywhere else with our business. He was knowledgeable and courteous from the beginning to the end. My father is 81 and R More

by dubya10711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2012 -

Russell & Smith Honda responded

We would like to thank you for your continued business and for taking the time to let us know how we’re doing. We are pleased to hear of Ray's great customer service. Congratulations to your father on his new Honda! Please don't hesitate to contact us if you have any questions and be sure to check us out on Facebook and Twitter for exclusive specials and coupons. Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 10, 2012

Our experience at Russell Smith Honda was fantastic. Ray was extremely helpful in answering our questions and making sure we got exactly what we were looking for. I would recommend Russell Smith to anyone l More

by CaseyLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2012 -

Russell & Smith Honda responded

We sincerely appreciate you writing us this review. Ray will be very proud to hear of this feedback and we're thrilled that you had such a positive experience working with him. Please don't hesitate to contact us in the future if you ever have any questions or concerns about your new vehicle. Don't forget to like us on Facebook and follow us on Twitter! Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

April 08, 2012

Russell and Smith Honda provided the kind of hassle free buying experience I want combined with suitably competitive pricing and a helpful attitude. They did not overly push add-ons that I mdo not need or More

by GeoffDale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Huddleston
Apr 09, 2012 -

Russell & Smith Honda responded

Congratulations on your new car! We are happy you had a great experience with our dealership. At Russell & Smith Honda we strive to make buying a vehicle a fun and easy process and it is great to hear we are meeting that goal. Please let us know if you need anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

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