Russell & Smith Honda

I just traded in my 2009 4-door Honda Accord for a 2012 2-door Coupe and love it!! As usual, Jack went out of his way to help me in every aspect of the deal. He is professional, kind and caring. Micah wa 2-door Coupe and love it!! As usual, Jack went out of his way to help me in every aspect of the deal. He is professional, kind and caring. Micah was also wonderful in helping me and explaining everything about the new car. Ami did my financing and she as well was extremely professional, kind, answered all my questions and was FAST!! I wouldn't go anywhere else and will definitely refer this dealership and the people who work there to anyone. Thanks to all of you for helping me! Sincerely, Lindy Moxley More

This was the best car buying experience that we have ever had. Chris Hansen is young, eager, and honest, and we would definitely recommend him and Russell & Smith Honda. Both vehciles we considered were in had. Chris Hansen is young, eager, and honest, and we would definitely recommend him and Russell & Smith Honda. Both vehciles we considered were in superb condition with an excellent CarFacts report. We found a very comparable vehicle at another dealership, but Chris and his sales manager were able to match the deal and we felt happier buying from this dealership. Glad we did. They also matched a better deal on the HondaCare extended warranty. Even after the sale the staff has been more than accomodating in honoring all of their promises. Next time we need a car we'll ship here first. Definitely would recommend Russell and Smith and especially Chris. More

Best car buying experience I've ever had. You can't get any better then Jack, Janet and Fred. They feel like you are purchasing from long time friends. I will recommend this dealership and the staff to eve any better then Jack, Janet and Fred. They feel like you are purchasing from long time friends. I will recommend this dealership and the staff to everyone, for years to come. More

Our 2002 Honda Accord broke down after a few years good use (we bought it second hand), so we took it too the shop to have a diagnostics run. The service department was excellent at getting the informatio use (we bought it second hand), so we took it too the shop to have a diagnostics run. The service department was excellent at getting the information I needed to me as quickly as possible. They were very up front about the cost of repair, the cost of parts, and the cost of services. We decided that we did not want to put the money into the car when we did not see a lot of longetivity left in the vehicle, so we shopped around to buy a new car. We ended up returning to the Honda dealership and we were extremely happy with our experience. We were not ready to spend the money on a new car, but the dealership made us very comfortable and were up front about the price. From start to finish, the experience took less than an hour. Compared to other Honda dealerships in Houston, this was by far the best. We had horrible experiences at Sterling McCall in Humble, so it was refreshing to be treated so well. Thanks! More

Good service, very informative , helpful, very good service. I will recommend to others. I will buy another car from this place. Very happy with dealership. service. I will recommend to others. I will buy another car from this place. Very happy with dealership. More

Went looking for a truck for my daughter. Saw the ad and spoke with Ali. Went down bought the truck at a great price and was out of there with the truck in an hour and a half. INCREDIBLE!! spoke with Ali. Went down bought the truck at a great price and was out of there with the truck in an hour and a half. INCREDIBLE!! More

I've been dealing with Russell & Smith Honda for many, many years. This is my 6th Honda. The 5 rating is not high enough for the amount of dedication, concern and team effort they gave me. It was a many, many years. This is my 6th Honda. The 5 rating is not high enough for the amount of dedication, concern and team effort they gave me. It was a very busy Saturday, probably as always. With the dynamic duo of Ian Nylander and Suzy Q, they made it look effortless and efficient, and with the team of Roberto and Janet, they went over and beyond to make sure I got the best possible deal. I hope their bosses are reading this in an effort to make sure they know their employees are the best, friendliest, caring, down-to-earth individuals who deserve the utmost appreciation. For sure in a few years I'll go for my 7th. More

Very professional,quick and friendly. Micah was great answered all my questions, followed up with me. Price was better than anywhere else. Ami Tran checked us out quickly; she really knows her business answered all my questions, followed up with me. Price was better than anywhere else. Ami Tran checked us out quickly; she really knows her business. More

Micah and Janet were very helpful in getting me just what I wanted. Both of them were very courteous from start to finish. Couldn't of asked for a better sales person or Finance Manager. I wanted. Both of them were very courteous from start to finish. Couldn't of asked for a better sales person or Finance Manager. More