Russell & Smith Honda

Ali and Ami treated me like a respected customer. I didn't feel like anyone at the dealership shafted me or were trying to get over me in any way. If someone wanted to purchase a Honda, I would send t didn't feel like anyone at the dealership shafted me or were trying to get over me in any way. If someone wanted to purchase a Honda, I would send them directly to Russell Smith Honda. Overall, GREAT EXPERIENCE!! More

The reason I gave a "Great Rating" to Russell & Smith Honda and their team was because the following Criteria was "OVERALL EXPERIENCE WAS EXCELLENT, OUTSTANDING, AND CUSTOMER SERVICE WAS REMARKAB & Smith Honda and their team was because the following Criteria was "OVERALL EXPERIENCE WAS EXCELLENT, OUTSTANDING, AND CUSTOMER SERVICE WAS REMARKABLY GOOD"! I would like to thank Jon Moore, Ami Tran & Janet Cousins for being so kind, patient, and also keep doing what you all do! I'm loving my brand "New Honda"! More

Service was prompt, and Jon, the salesman, was very knowledgable and professional. He answered all of my questions; and went to the manual for answers to what he didn't know. Roberto was likewise very knowledgable and professional. He answered all of my questions; and went to the manual for answers to what he didn't know. Roberto was likewise very friendly and honest in hs dealings. The dealership honored th Internet price and lowered that price a little. The overall experience was pleasant and much different from the hughy negative experiences that I have had in years past with high pressure, dishonest salesmen. More

I liked my experience at this dealership because the people I dealt with were very friendly and I wasn't in there all day negotiating. I think I paid a fair price for my vehicle. people I dealt with were very friendly and I wasn't in there all day negotiating. I think I paid a fair price for my vehicle. More

Great and friendly people. Not feeling stressed to buy a car, we took our time and also brought our 2,5 year old daughter and they had a LOT of patience with her. They gave us a tour around the place to see car, we took our time and also brought our 2,5 year old daughter and they had a LOT of patience with her. They gave us a tour around the place to see where to change oil etc. We are leasing a Honda Accord from another dealer ship and the way they been meeting with us has been different, so this gave us back the trust in Honda. More

Tom and Santos made my first time car buying and financing experiance a memorable one. Both were very helpful with everything. They answered all my questions in a very professinal manner but very fi financing experiance a memorable one. Both were very helpful with everything. They answered all my questions in a very professinal manner but very fiendly. More

Nice & clean place, i like the price, then the service, i like do business in spanish, Memo is a extraordinary person, work with me on all points, THANK YOU VERY MUCH... service, i like do business in spanish, Memo is a extraordinary person, work with me on all points, THANK YOU VERY MUCH... More

Bought last 7 Honda's and reccomended Goodson/Spring Honda,NEVER AGAIN. The people at Russell-Smith took care of ALL our needs. They offer a very good product(that's a given) but their customer service Honda,NEVER AGAIN. The people at Russell-Smith took care of ALL our needs. They offer a very good product(that's a given) but their customer service ethics were very much noticed by my wife and I. Driving home we forgot about the vehicle we purchased and talked about the way we were WOWED by their associates. It's been a long, long time that I have ever felt good about spening our hard earned money with a vendor, but I had no problem in doing so with Russel-Smith. I was so satisfied that I went back the next day to brag to GM Jack Carney on his assoiciates. I live in Spring, believe me it's worth the drive to be treated as well as we were! Ami, Alfredo, Dino...thanks, for a job well done. More

After disappointing experiences with other Honda dealers in West Houston/Katy area, did some dealer research and glad I did. Overall, the best new car buying experience I've ever had. The saleman Jon Moor in West Houston/Katy area, did some dealer research and glad I did. Overall, the best new car buying experience I've ever had. The saleman Jon Moore was knowledgeable and honored the internet quoted price. The business manager, Ami Tran treated me like family and offered me a great financing package. I would highly recommend this dealer to all family and friends. More

We will continue to buy Hondas, especially from Russell and Smith Honda. I have had bad experiences with David McDavid Buick and Oldsmobile, therefore I will not do any business at their Honda dealership and Smith Honda. I have had bad experiences with David McDavid Buick and Oldsmobile, therefore I will not do any business at their Honda dealership even though they are closer to my home. My family will continue to have all of our Hondas (3) serviced at Russell and Smith on 610. More