Russell & Smith Honda

This is our 4th purchase from Russell&Smith Honda. We have received NOTHING BUT EXCELLENT care from the staff and maintenance with every visit. They take the awkardness of purchasing a vehicle out We have received NOTHING BUT EXCELLENT care from the staff and maintenance with every visit. They take the awkardness of purchasing a vehicle out and make it personable. They are always willing to work within our means and budget to accomplish the goal(the car). We highly recommend Russell&Smith Honda to everyone! More

My experience with Russell Smith Honda was great. My salesperson, Ali Fard, was great. He was very informative and eager to answer any questions I had. He went above and beyond his duties to make my buy salesperson, Ali Fard, was great. He was very informative and eager to answer any questions I had. He went above and beyond his duties to make my buying experience a pleasant one. More

John Huffman and Ami Tran were both very efficient, pleasant and knowledgeable about their products. I was very pleased with my experience at this dealership. pleasant and knowledgeable about their products. I was very pleased with my experience at this dealership. More

Looked online for a car for my college aged daughter. Wanted it in Houston which is close to her. Found a Civic Hybrid and started paperwork. Roberto was very helpful getting this done asap. Because e Wanted it in Houston which is close to her. Found a Civic Hybrid and started paperwork. Roberto was very helpful getting this done asap. Because everything wasn't quite ready when she flew back into Houston, Fred was magnificent and meet her more than half way and delivered the car to her. He knew that I was a bit aprehensive about not being there to help her with her first car and he was so helpful. He spent time with her and made sure she was comfortable with the car. He has checked up on her, through me, several times. Yes, I would definitely recommend them and would purchase from them again in the future. More

From the moment I submitted my inquiry online to Russell and Smith Honda for a 2012 Honda Civic EX-L, the service has been absolutely amazing! Ray Huddleston offered me a great quote online so I decided to and Smith Honda for a 2012 Honda Civic EX-L, the service has been absolutely amazing! Ray Huddleston offered me a great quote online so I decided to come in and discuss further details. Ray took care of me and explained the drive out pricing concisely. I loved the car and price so much I decided to proceed with the financing. Ami took care of financing and explained all the options available. She was very detailed but never pushy, she is so friendly I felt like I was talking to one of my good girlfriends. Ami got me approved for a low interest rate to match the great price I was offered. So, as Ami said, I "autographed" all my paperwork and I was one step closer to driving out in my new car. After all the signing, Ray gave me a tutorial on my car's features. Overall the experience was stress-free and the customer service was superb. The experience could not have been more pleasant. I would highly recommend Russell and Smith Honda to all of my friends and family. More

I just purchased my 4th Honda (my 3rd from R&S) and my buying experience gets better with each purchase. Until I made the switch to R&S Honda, I had never thought of new car buying as something to look my buying experience gets better with each purchase. Until I made the switch to R&S Honda, I had never thought of new car buying as something to look forward to. My "personal financial adviser" Janet Cousins, always goes the extra mile to make me feel like a VIP each time I come in to trade for a newer model or to just visit while having the car serviced. But this time was different. I did not intend to buy another car when I visited R&S that fateful afternoon. No, this time I only wanted to sell my Pilot for enough to pay it off and hopefully have a little cash left over. Circumstances were such that we had an extra vehicle in the family and certainly did not need another one at this time. So while the used car dept, was looking over my Pilot to come up with an offer, I stopped in to see my good friend Janet. When I told her what I was doing she suggested that "just for fun" I let her run the numbers. She asked what kind of deal she would need to come up with for me to change my mind and buy a new car that day. I gave her a set of criteria (low monthly payments, nothing down, and something that was fuel efficient and sporty). I was sure she could not meet the conditions I gave her. Never bet against Janet. The next thing I knew, John Huffman was showing me the Insight which met or exceeded all my conditions. And by the time he explained to me what a special car it is, and let me drive it, I was in love. My new bright red Insight is my answer to my "mid-life crisis" need for a sexy, fast, smart car. And at 41+ mpg, and payments that fit my "semi-retirement" budget, R&S once again went above and beyond to make this buying experience even more enjoyable than the previous ones. Thanks again to Janet Cousins, John Huffman and Stephen Gonzales for also making it fun. George Elrod More

My car buying experience with Russell& Smith Honda could not have been better. Everyone from the sales staff to the business department displayed the kind of professionalism that should serve as a mod could not have been better. Everyone from the sales staff to the business department displayed the kind of professionalism that should serve as a model to anyone in sales. The sales team is relaxed but vigilant and attentive. I never felt pressured or anxious about buying my car. My salesman (Fred Leber)was knowledgeable about the models I looked at, made sure I understood the terms of the agreement once I made a decision, and ran through the car's control panels with me before I left the lot. The senior sales manager stopped by to greet me during the final stages of completing the deal. I would recommend this dealership to anyone. Ask for Fred. More

I had a great experience buying my 2012 CR-V from Ray Huddleston... he was extremely helpful and was not "pushy" as some salespersons can be. He explained everything to me in terms that I could easily u Huddleston... he was extremely helpful and was not "pushy" as some salespersons can be. He explained everything to me in terms that I could easily understand. I will highly recommend Ray to friends of mine who may be interested in a CR-V. Ami Tran in the Business Office also had the papers ready for me to sign as well as explained everything in detail to me. Ray and Ami are certainly assets to the Russell and Smith Honda group and I highly commend them for their professionalism. Cynthia B. Sarver More

This is my second Accord V6 from this dealer. Same dealt with Dung Le. He is so friendly and professionally to help me out as always. My first purchase was 6 years ago. After a long period, Dung Le still ca with Dung Le. He is so friendly and professionally to help me out as always. My first purchase was 6 years ago. After a long period, Dung Le still can remember me. I am so glad that he is still here! Also, thanks Ami Tran from financial service! She always very patiently to answer my questions and explain the several of financial plans. No matter my questions came before or after the deal closed. I will remember you and come back. More

I can't recommend this dealer strongly enough. I was given a great price quote (lower than all I'd received) via email and was able to set up an appointment quickly. When I arrived 3 different employee given a great price quote (lower than all I'd received) via email and was able to set up an appointment quickly. When I arrived 3 different employees came to my assistance. After finishing all the paperwork I had leave but was anxious to pick up my new car. When I couldn't find a ride back to the dealership Ray Huddleston promptly came to my house to pick me up---at 9 pm! I was so excited to drive my new car home that night. What a pleasant, easygoing experience. Thank you! More