Russell & Smith Honda

Have bought 3 cars from them and by far the best in service, price, and after the fact. I feel like the King when I walk through their doors. It' a great experience, almost like dining at a fancy res service, price, and after the fact. I feel like the King when I walk through their doors. It' a great experience, almost like dining at a fancy restaurant. Thanks again for taking care of us Dino. you guys are the best More

Where can i begin!!! I believe I acted like a total freak show. I Was freaking out about my first big purchase, but Rosie and Santos were so patient with me. They helped me reach a deal that has now put my m show. I Was freaking out about my first big purchase, but Rosie and Santos were so patient with me. They helped me reach a deal that has now put my mind at peace. Thanks you Rosie(A++) and Santos(A++) for dealing with me.....as well as Steve, who saw the tail end of my freak out. MERCI BEAUCOUP!! More

After visiting three other dealerships, I was tired to negotiate for a new car all day long. Then I come to Russell & Smith Honda at late evening for the last visiting. I told them what I want and fair fo negotiate for a new car all day long. Then I come to Russell & Smith Honda at late evening for the last visiting. I told them what I want and fair for both seller and buyer. Then after a few hours negotiate and straight forward to iron things that I want, they accepted my offer. I'm glad that I did not have to deal much with the hassle things. More

Memo and Roberto were absolutely fantastic!!!!! Will definitely buy a car from them again. They are very knowledgeable in all aspects - Great experience overall! Love my CAR!!!!! Thank you Memo a definitely buy a car from them again. They are very knowledgeable in all aspects - Great experience overall! Love my CAR!!!!! Thank you Memo and Roberto! More

I was buying a new car after 14 years so I was naturally rather nervous. I did not want feel harrassed into purchasing a vehicle. My sister had bought her new car with Russell & Smith and she explained ho rather nervous. I did not want feel harrassed into purchasing a vehicle. My sister had bought her new car with Russell & Smith and she explained how easy and hassle free it was which gave me the confidence to go with this dealership. I had a great experience with this dealership. It was very easy and quick. Fred Leber was great in explaining things and making me feel at ease. Ami Tran was helpful in explaining the additional options that I could buy but she did not push me. Thanks so much to Fred and Ami for your help. More

Andy was very professional and pleasant to work with. Knew his product and work very hard to get answers to my questions. This salesperson is the glue that help me decide to do business with Russell & Sm Knew his product and work very hard to get answers to my questions. This salesperson is the glue that help me decide to do business with Russell & Smith. Thanks More

Thanks Elias, Andy for making the purchase a pleasure. Good guys to work with. got a good deal, thanks again...Thanks Elias, Andy for making the purchase a pleasure. Good guys to work with. got a good dea Good guys to work with. got a good deal, thanks again...Thanks Elias, Andy for making the purchase a pleasure. Good guys to work with. got a good deal, thanks again... More

I had been looking to upgrade my 2011 Nissan Altima but with nothing to put down, and knowing I would be upside down on my Altima and already been turned down by three different Nissan dealers or told more with nothing to put down, and knowing I would be upside down on my Altima and already been turned down by three different Nissan dealers or told more or less they could not get me into an upgraded vehicle , I had given up. I never thought about a Honda before as I had always bought Nissan, and not to be too negative, Nissan makes pretty cars but they do not care about what they sell you, and they have no resale or trade in value at all..stick with a Honda.. but after receiving an email from Russell Smith Honda in reference to some new car specials, I thought I would try once again, I truly was expecting another let down or to be made to feel I was wasting the salesperson's time, as some at people at Nissan made me feel, however from the time I walked in Andy was very friendly and helpful and answered all my questions and concerns and not once did he ever make me feel like I was just a number or just another "sale". He was very honest in explaining the process in how to handle the situation I was in, and actually help me feel positive that they were gonna do all they could to help me.Janet Cousins in finance, has to be one of the nicest, friendliest people I have ever met at any car dealership, she kept me inform the whole way through the buying process and was very attentive while I was waiting, which was not a long process as I have been at some dealerships in the past over six hours, she went above and beyond to assure me she was going to do EVERYTHING she possibly good to make sure I got a vehicle I would love, and she did! I truly can attest to the fact that ALLOT of car dealerships could take a lesson on what excellent customer service means from the people at Russell Smith Honda. As someone who was a die hard, never bought nothing but Nissan's, I can honestly say I will go back to Russell Smith Honda when I get my next vehicle! Thanks Roy Bailey More

I had a great experience buying my minivan from Ray. He did a great job of making sure that I had all of the features that I wanted and really listened to my needs. I like that he took an extra amount of did a great job of making sure that I had all of the features that I wanted and really listened to my needs. I like that he took an extra amount of time to go over the vehicle with me. Its nice to know where all of the buttons are before you need them. The finance went very smooth, and I left feeling like I made a great purchase with an honest and friendly salesman and dealer. I love my Odyssey! More

This is my third purchase in a row from Russell and Smith Honda. Each experience with Russell and Smith Honda has been exceptional. They go above and beyond making the car buying experience pleasurable. J Honda. Each experience with Russell and Smith Honda has been exceptional. They go above and beyond making the car buying experience pleasurable. Janet made me feel very comfortable and sat and talked with me for a long time and I felt like we had been friends for a long time. She went above and beyond with the financing and made mine work which was not an easy task. Willie, who was my salesman thoroughly explained everything about the the auto that I purchased. He was very knowledgable and very friendly. Santos Cabrera was great at explaining all the paperwork. As I left Russell and Smith with my new car I told them I would see them in a couple of years for my next auto purchase and I meant that. More