Russell & Smith Honda

Outstanding customer care from Mr. Melanson and Mr. Montemayor and to all the staff at Russell and Smith Honda. Mr. Melanson actually made car buying easy. No hidden fees. Priced the vehicle for us and Montemayor and to all the staff at Russell and Smith Honda. Mr. Melanson actually made car buying easy. No hidden fees. Priced the vehicle for us and walked us through every step of the way. The staff are courteous and very friendly as well. Very much appreciated the whole experience. A pleasure to have met everyone at the dealership. Look forward to doing business in the future. I would highly recommend Russell and Smith to anyone interested in financing a new/used vehicle. Thank you. We are happy, satisfied customers. More

It was a great experience working with Any in purchasing the new car. Will come back to purchase car again in the future for sure. the new car. Will come back to purchase car again in the future for sure. More

I've never met anyone with such charisma in customer service as Kelli Joiner. I have never liked the car buying experience until I met her. She made it easy and she knew a great deal about the vehicles. service as Kelli Joiner. I have never liked the car buying experience until I met her. She made it easy and she knew a great deal about the vehicles. She even introduced me to the people in the service department. It takes a lot to impress me, but her genuine concern for what I wanted in a vehicle, did more than that. I will refer her to everyone I know looking for a new or used Honda. It's nice that we finally have someone that puts the respect back into car sales. Thank you Kelli and keep up the great work! More

John Moore and Santos were very exceptional. They embodied the meaning of customer service and should be recognized for their jobs well done. They were very attentive and customer-friendly, and I hav embodied the meaning of customer service and should be recognized for their jobs well done. They were very attentive and customer-friendly, and I have never felt so comfortable buying a car. Thank you so much for the great service, the great prices, and the great Honda Civic. More

Fred made this purchase hassel and pain free. Great guy to work with. I would recommend him to anyone. Very professional. Very courteous and very helpful. to work with. I would recommend him to anyone. Very professional. Very courteous and very helpful. More

I had a very good experience when I bought my Honda Accord in Russell & Smith Honda dealer. Their salesmen are very patient, professional, and trustworthy. I highly recommend Dave Ulrich and Andy Nguy Accord in Russell & Smith Honda dealer. Their salesmen are very patient, professional, and trustworthy. I highly recommend Dave Ulrich and Andy Nguyen to help other customers. More

Started process on internet with Andy. I was happy that when I requested a quote over the internet that I received the quote by e-mail and not contacted via the phone. He honored my request of e-mail cont when I requested a quote over the internet that I received the quote by e-mail and not contacted via the phone. He honored my request of e-mail contact. In two days I met him for a test drive and was greeted very professionally with the purchase taking only a couple of hours. Did not feel harassed or pressured and even commented to Andy that my experience with this purchase far surpassed my expectations. Roberto was very personable and professional also. He respected my decisions without the pressure tactics that have been felt with other purchases. This is my fifth new car purchase (third Honda) and personally best experience yet. Thanks and keep up the excellent work. More

I purchased a new Honda CR-V from Russell & Smith Honda. Dave Ulrich in sales, and Ami Tran in Finance helped to make the purchase a very smooth, quick, and pleasant experience. Dave was very patie Honda. Dave Ulrich in sales, and Ami Tran in Finance helped to make the purchase a very smooth, quick, and pleasant experience. Dave was very patient, and allowed us to talk together in private when it came to decision making. Dave helped by providing us with as much information as possible so that we were able to make a decision that was right for us. Ami (in Finance) was very positive and she explained all of the fees thoroughly. She allowed us to ask questions and was always able to answer them. I would give my highest recommendation to anyone who is looking for a new car in the Houston area to go to Russell & Smith Honda and seek out Dave and Ami. Buying a new car can either be a very good experience or a bad one. Our experience at Russell & Smith was very, very positive. We'll definitely go there for our next new vehicle. More

Of the three Honda dealerships in Houston that I've bought a car from, Russell and Smith was the best. The people and the service there were head and shoulders above the others, and I wouldn't hesitate bought a car from, Russell and Smith was the best. The people and the service there were head and shoulders above the others, and I wouldn't hesitate to buy my next Honda from them as well. Fred Leber (sales) and Roberto Montemayor (service) were exceptionally knowledgeable, professional, considerate, and attentive at every turn. Fred spent several hours with us over several days to help ensure that we got the exact car we wanted at the price we wanted. When we got to financing, Roberto made sure we left with the extended warranty and finance option that was best for us. Truly an exceptional team, and the best experience I've ever had buying a car. My highest possible reccomendation. More

I am extremely happy with my experience in buying new Honda CRV. Dave Ulrich was very professional and very helpful. The whole experience was very pleasant and very fast. I like very much the atmosphere, Honda CRV. Dave Ulrich was very professional and very helpful. The whole experience was very pleasant and very fast. I like very much the atmosphere, and I would like to say that Dave is an excellent worker with proper attitude and very reasonable, not pushy approach. He is the best dealer I have ever worked with!!! My best wsihes to dave and the whole team! More